My husband was well cared for in his last days. The staff is outstanding and made sure our…read morefamily's needs were also addressed.

My husband refused continued treatments, so he was choosing to die. True to hospice care, he was…read moremoved from NMH to ACIHC to pass away. I did not agree with his choice, but I chose to support his choice. The nursing staff was very kind and attentive to me. I wish I would have gotten the name of the night staff assistant that was exceptionally kind to me. Even encouraging me to stay later on June 5th, the night he passed, "I think you should stay this evening." My biggest issue with this facility is, every single day we had a staffing to discuss my husband's "lack of passing". Their goal was for him to pass in 7 days. Consequently each day we had a staffing to discuss "Plan B". Translated, "What are you going to do if he does not pass?" It wasn't painful enough that I was waiting for my husband of 24 years to die, but I had to worry about moving him out of this location to some other place if he didn't hurry up an die. I am sure this was about insurance. Apparently 2 separate types of insurance isn't enough. They never offered for me to pay out of pocket. Cold hard facts: Hurry up and die or move him out of here. Thank goodness the staff was nicer than the business model.

I took my mother, who is 72 years old, to Swedish Hospital Emergency Department due to high blood…read morepressure and Influenza B. We arrived around 8:00 PM. Staff checked on her a few times during the night, but she was not given a room until around 7:00 AM the next morning. After that, she was discharged and told to follow up with her primary care physician. I also accidentally left my laptop charger in the room. When I returned to retrieve it, I was not allowed back in because the patient had already been discharged. The security guard behind the glass window was rude and dismissive, stating that the room had already been cleaned and that nothing was found there.

Long wait time . Terrible staff . They need to tightened security . Hospital does not feel saferead more

If zero was an option I would most definitely give Unity that!! Our family chose Unity because we…read morehad heard good things. However our experience with them was far from good. It was anything but that. On day one we were told a nurse would contact us the next day. 3 days passed before anyone contacted our family. There was no clear directions provided upon admission. Our mother was only in their care for 11 days, if you can call it care, as the only contact was admission and then 3 days later and the day of passing. Then we were told someone would come pick up the bed and other equipment the next day which never happened and required us to call the day after that to ask someone to come pick it up. I understand that doesn't seem like that big of a deal however when you are going through that emotional turmoil you don't want an additional reminder of the pain you already feel. But the final straw for me was the fact that our mother had been gone for 10 days and we had been waiting to bring her ashes home yet we couldn't because the Unity doctor had not signed her death certificate. As a family who is already mourning the passing of their loved one I find it quite unempathetic of someone who is supposed to be a professional with compassion for others, especially in these circumstances. I would never in my life recommend Unity to anyone who wants their loved ones to have compassionate care at the end of their days.

Unity Hospice provided exceptional end of life care for my mother. Her nurse Kim was professional…read moreand compassionate. She went above and beyond with her time and suggestions. She was supportive and communicated clearly and always timely. Unity provided all needed equipment quickly. The CNA was good with Mom. I cannot recommend Unity strongly enough! 5 stars meaning not just great but outstanding!

I was in need of emergency home health care for a friend. The staff moved heaven and earth to…read moreschedule healthcare workers to provide the care I needed. The office staff, especially JOHN, were compassionate and professional and went out of their way to meet my needs. Unfortunately, my friend died before service began. But, based upon the how the office provided assistance I would definitely call Aishling if I ever needed home healthcare again.

Talked to the owner on the phone a few weeks back and she was a bit condescending on the phone…read more Seems "to know everything" and didn't listen. Found a better solution with a different caregiving place that really listened.

I am beyond grateful for the spirit of excellence that this nursing home has provided for my…read moregrandmother and now my mother. My 92 year old grandmother fractured her hip and was able to go home within less than two weeks. My mother is long-term COVID and unfortunately has Alzheimer. The PEACE of mind that she will be attended to properly like a family member ...mere words can not express! I want to personally thank Krystal Dir of Admin you are an amazing person! This is not just a career to you but truly it's your ministry! To the staff ...you are all amazing your attention to detail is beyond 5 stars! I greatly appreciate you ALL (((Hugs))) & God Bless You!

When my husband was diagnosed with Parkinson's Disease, it was a very difficult time for both of…read moreus. Aurora Advocate Lutheran General Hospital doctors suggested several skilled nursing facilities in the area. We chose Avantara because it was the closest to this hospital, and the hospital staff would be continuing to monitor his care. We knew the hospital's doctors could be trusted, giving us a great sense of relief. Avantara turned out to be the best choice as the staff displayed true teamwork. The Joint Commission evaluates Avantara, and it passes the inspections because it is a high quality facility. I noticed how clean Avantara was inside and without any smell. The grounds are kept immaculate, and flowers abounded. Receptionists were friendly and offered me a badge for security. I had to sign in and sign out, so I knew that my husband would be safe. My husband's room was clean and pleasant. Staff provided food and care that helped my husband recuperate slowly but surely. I felt a great deal of peace knowing that my husband was treated well. This is why I would highly recommend Avantara as a skilled nursing and rehabilitation facility to anyone who has a loved one in a similar situation. This was my first experience with skilled nursing facilities, and I am grateful that Avantara provided the basis for my husband's physical and mental improvement as well as his continuing to regain his health upon leaving. I am grateful for the excellent care he received, and can only be thankful for it.

Im very fond of my care giver but shes always fustrated with the way you deal with her. She has a…read morehard time getting paid and it usually takes a few days. And getting time sheets straightened out. So some times she's frustrated. I don't blame her. She's a great care giver and I got a good one this time.​

Chima is not a good boss she likes to make up excuses as to why you didn't get paid and she likes…read moreto keep peoples money. This is a very non professional place to work and please don't get me started with the pay and she do not like giving raises even when the state hourly wages goes up

The place is quiet and you don't feel pressured into obtaining a procedure. Dr. Rachel took the…read moretime to answer any and all my questions and even gave me a reasonable quote. I signed up and had a the procedure the next day. Everything went flawless. The staff were amazing and I felt like I got the results I wanted. My pain level is between a 1 and a 0. Best doc ever!

I saw Dr. Lack as a referral from my gynecologist. I can only speak to his dermatologist…read moretreatments as I wasn't there for any of the cosmetic offerings. He was able to suggest treatment pathways for my pelvic pain (which weren't all run by him, so not in it for the $), and got my eczema under control in a matter of weeks (at that point it was on my face, fingers, and feet). I had reacted badly to some prescription steroid creams in the past, so when the pharmacy wanted to give me the same refill, Dr. Lack called and spoke with them directly to make sure I didn't get the excipient (non-active ingredient) I was reacting badly to. The only complaint I have is they always seem to be running late, even at 9:00 AM. I always plan to be there at least an hour, even for a checkup. They put me in a waiting room right away, but then I wait...and wait. If you have skin (or other issues - check the website), the staff is knowledgeable and courteous, but expect to wait. Oh, and the woman who calls to confirm appointments and sometimes works the desk is named Isis. It makes me feel like I'm in some kind of soap opera universe :)

Excellent customer service, joyful, beautiful office. The office is professional & attractive. The…read moremanager is efficient and attentive to detail. Wow.

WATCH YOUR VALUABLES....Had them come in to help my parents, was awesome, they help with light…read morecleaning and organizing top of the dresser, bathrooms and kitchen. until I've noticed that money and jewelry was missing. Called and talked to them about it and to see if they saw it or moved it to a different location, the lady on the phone yelled at me and blamed my Family doing it.so pissed off and upset, just wanted to know if she saw the jewelry..NEVER AGAIN ..

So my sister had a bad case of vertigo and we went to the Silver Cross Immediate Care next to the…read moremain hospital where they confirmed what we had, did what few tests they could perform, and mentioned we really belonged in an Emergency Room. We found out the wait at the nearby Silver Cross Hospital ER was three hours, BUT Silver Cross also had a satellite facility in Homer Glen with all the same resources and very little wait ... so, we thought we'd give it a try. Glad we did. When we arrived there was only one person ahead of us, and we were promptly registered and given a room. Long and short ... we had an EKG, a brain scan, and blood tests quickly put in motion. They did the tests right there, the on-site MD reviewed them right there, and we were given appropriate medicines right there. So this facility has all the resources of the main ER ... with the exception of not having dozens of rooms and specialist MDs one might need. We think there were only about 8 ER rooms in Homer Glen. This was a very nice process and satellite ER. We would not hesitate to use this one again, and we suspect that as people realize there is a much faster alternative like this ... they may stop going to the Silver Cross Hospital ER. We guess it all depends on what ailment one has, and whether you are being brought in by ambulance or you drive here yourself. This Homer Glen facility is recommended.

Started off good. Got it right away. Around 3:45 Sat for a 1.5 hours until I seen dr. Dr. Ordered…read moreseveral tests for sharp pain in chest,area and back Sat about 2 hours until test. Sat 3,hours for results. Never seeing anyone. At 9:30ish was told by a nurse that i could leave. Ask what test show. She said all good. Nothing more. No dr visit nothing. They used to be good there when before adding rooms Now they just push you out. I hope silver cross reads this. Ive,been going to,sc for the,pass 3 years for breast cancer and now I feel like I need to change,and go to Edward hospital . To be released from the er with no explanation is unacceptable.

I had gone to three different dermatologists about a mole on my leg that looked suspicious to me…read moreover the past few years. Dr Singh was the first dermatologist to take my concern seriously. It turned out that I had another mole that needed to be excised on my back that I would not have noticed. That said, in my visits and procedures in this office, I have had nothing, but good experiences. From Dr Singh's bedside manner to scheduling and follow-up. I would definitely recommend this establishment to anyone needing a dermatological appointment.

I've had the absolute worst service here! Bad cosmetic derm and insurance fraud!…read more Not only are they pathologically late for every appointment, but after paying a ton for ablative laser, which did nothing for my scars and has left my skin painful even months later, I got a bill for the "free" cosmetic consultation! During that meeting, they suggested an Rx that may help and I said I'd think about it. They called it into my pharmacy! I let the pharmacy know I wasn't getting it and thought that was the end of it until I got a bill. I called to get it corrected and they said because they wrote an Rx it was now a medical appointment. I told the person I hadn't asked for it or picked it up. I was told they would look into it and get back to me. I heard the same on my 2nd call. No one ever got back to me. I reported them to the BBB, because this is FRAUD, plain and simple. I'm reporting to my insurance as well.