Visiting Angles of Plainfield was fantastic in taking care of my loved at home. They are caring,…read morecompassionate, knowledgeable, and professional. Just the best!

As a caregiver for Visiting Angels of Plainfield, I feel confident that I am representing a highly…read moreprofessional organization which cares greatly about the quality of care each and every client is receiving. We are respected and appreciated as employees and every caregiver goes the extra mile to provide excellent service in a highly respectful and compassionate manner. Visiting Angels of Plainfield is a wonderful team working together, training consistently and treating clients as we would want our own family treated. I cannot praise enough the organization for which I have worked for over five years I am honored to be a part of this caring team of professionals. During this frightening pandemic I am so thankful to be working for Visiting Angels of Plainfield. The owners have worked diligently to keep our staff employed but most importantly, safe. This team led by Pat VerLee truly cares about our clients AND the caregivers. Safety for all of us is crucial and Visiting Angels organization possesses such professionalism and compassion and wisdom in all of their decisions effecting clients, their families and the caregivers. All rules and regulations are enforced to keep everyone as safe as humanly possible. Great agency!

Im very disappointed in this Company First I got bounced…read morearound in the beginning And lots of favortism in the workpkace, Employees dont get punished for leaving clients alone for long periods of time, recently i was really sick And hospitalized And told me this isnt working out, I had almost 104 Fever And they wanted me to come into work,giving 10-12 hours notice calling in im calling in last minutę And too me last min is an hour before, the problems with agencies is how they treat there employees And feel I was discriminated because if my race, And big issue is they push good employees away.

This company provides care for those unable to care for themselves. Working with Tracey was an…read moreabsolute pleasure. She has a kind heart and it is reflected in her work and this company.

Veronica and her staff immediately responded to our emergency situation of needing someone to care…read morefor my special needs sister. They met with us, assessed my sister's needs and were very reassuring. Their fees are reasonable and affordable. Gentle Touch staff not only assess the physical needs of the client but also care about them as a special, unique individual. My sister bonded with her caregiver who did more than just care for needs, but had fun with her and provided much needed social and emotional support. Gentle Touch was a tremendous blessing to our family for which we're forever grateful. Highly recommend!

Stay away from this company unless you want to risk their caretakers stealing from you…read more 3 separate incidents with the latest a missing passport from Joliet location. Unprofessional, unqualified care givers with a few good ones mixed in but never worth the risk of feeling you've been robbed inside your own home and paid someone to do it. STAY AWAY!!!

Steer clear of Home Instead in Joliet if you care about your elderly family members surviving the…read morepandemic. Home Instead gravely mishandled sending a new permanent unvaccinated caregiver into my parents' home without disclosing this information, thus putting their lives at risk. My parents have many comorbidities, including COPD, asthma, heart disease, and hypertension that could have been the end for them if the Delta variant was transmitted during an unguarded moment of mask removal, which has happened with other Home Instead caregivers. Belle, the administrator on the phone, was very defensive about asserting company policy, and not heeding our alarm and serious concerns, citing misinformation about HIPAA and their not being allowed to ask employees about Covid-19 vaccination status (quite wrong, according to Robert H. Shmerling, MD, senior faculty editor at Harvard Health Publishing, in an article of August 2021, who says companies ARE allowed to ask employees about their status and make their own mandates). Home Instead does not take care to do this, is more concerned with the bottom line, and instead sends unvaccinated workers into the homes of the elderly, putting them at risk and claiming that we did not ask for such accommodations. We have been clients of this company for several years and they have been unprofessional and have not treated us with honesty and transparency. Belle was defensive and confrontational when we expressed our upset and displeasure, and protected the owner of the company, who was not interested in getting involved. Terrible client relations!

Grandma is still living here and we all like it on the whole, but she is currently frustrated by…read morethe changes in meals. A new chef has come on and cut back the options from 4 choices to two per meal. Also, descriptions on the weekly menu will say "salad," but it's things like kidney beans mixed with mayonnaise...not anyone's first thought when you hear "salad," so why not be more descriptive? The new guy hasn't been here long so hopefully things will settle in, but that is her current frustration (& since it's hard enough for us to get her to go down to eat, it's annoying to me and my mother as well). Otherwise everything is still good. Kind staff, clean building and a spacious living arrangement.

My mother-in-law recently transferred from independent living to assisted living at American House…read more I was desperately trying to get her a ride to a last minute dr appointment and Debbie at the front desk was very kind and accommodating. Tom the bus driver has been great as well. Both have been VERY patient with my mother-in-law and deserve sainthood.

I've had the Absolute Home Care Plus helping my father for a couple years now. He is kinda picky…read moreand hard to please, so it took a minute to find his girl Barbie. She is our saint! The Home Care team has been my savior with helping my father, a decorated Vietnam veteran with one arm. If I need help to come in at an off schedule time all I have to do is contact Shannon ( manager) or Barbie and my worries are over. I can't say enough about how much I appreciate their service and care they've given my father. I highly recommend this business to anyone needing help and support that really cares for your loved one's as I do! For ever grateful, David McCollough Coal City, Illinois

This is the best home care we've had. They are very professional and brought comfort to me during a…read morevery hard time. Thank you for making this awful situation better.

Beautiful place. So serene. Extremely professional staff. Would recommend to anyone faced with such…read morea tough decision.

Excellent and caring care for my dying husband at the worst time of my life. Beautiful and clean…read morefacility with gorgeous and peaceful grounds.