Eva is absolutely amazing and helped my family find a live in (24/7) caregiver for my Aunt and then…read moremost recently for my mom. The caretaker we had for my mom, Emma, was so kind and caring and I couldn't have asked for anyone better. I would recommend Eva and the Gold Coast Domestic Agency to anyone looking for a caregiver for a loved one.

Has been completely unresponsive and unhelpful with our search for a weekend nanny. Will not return…read morecalls or text messages. I have referred a few friends to her in the past but will never do so for sure! Totally unprofessional and rude.

For weeks we had been in conversation regarding respite care. They said they do have respite care…read morefor a minimum of 30 days...which we really had to struggle with because we only needed a week or two. However was going to settle for their "terms". We scheduled a tour and was pleased with the facility, putting us at ease that our senior would be in a clean/safe environment. We were given a folder with further details along with fees and paperwork needed to proceed if we were to decide on their facility. On another visit, after discussing and deciding this would be a good fit for our senior's respite stay we went through the assessment process. Here is where things began to go wrong. During the assessment (the "professional" arrived late for a scheduled appointment) people came into the open door assessment. Not really professional if a senior is being assessed and the door to the office with a busy hallway is a good way to get true attention and responses of a senior diagnosed with early onset dementia. Well, the open door brought in other employees of the facility. One walked by the doorway a few times before just walking into the office to get (of all things a soda pop) from the nurse giving the assessment! Not long after, the director of the facility just walked in to introduce himself. I'm wondering (couldn't the introduction have waited?). All the while... the "assessment " had not been completed. Following that we were taken to a room to show us all the what a "Respite" suite would be. We must admit the studio looked very nice, spacious and very clean. Our loved one did comment on its design and stated it would be nice to stay for respite. At this point we were asked if we could discuss the financial obligations and schedule the / book the stay. Because it had not been discussed/disclosed prior to this meeting of a deposit needed to "reserve" the space, we had to return with a check for deposit. At this point"finalization " meeting, a few hours later. We were pulled into a meeting with the sales department and the director who proceeded to try Pressuring" a Move-in instead of a Respite stay. The director kept expressing how poorly the assessment was and even if our senior were to be placed on the Assisted Living side of the campus our senior would eventually be moved to memory care. My big question and concern is "you mean within the 30 day respite our senior would have to be moved to Memory care?" The director kept insisting on having our senior be "Moved-In". His defense or reasoning as he stated...your senior did not have a good assessment. When asked if we could review he rolled back to say it has not been put in the system yet. Big Question Mark over our heads!! At this point we felt as if we were on a neighborhood used car dealership! This was after writing a deposit check for respite care. Stepping back for a few to explain about this facility... Respite care is furnished and in the information folder there is a list of items needed Prior to using their services. Because we were discussing and planning several weeks in advance we had started purchasing items from the list. At this facility (which is no where written) a Move-in requires the family to provide furniture for the living space. We are still wondering how did a stated "Respite Care " stay become a demanded Move-In? For anyone seeking "Respite" for their loved one...you may want to look elsewhere.

If you are looking for a caring place for your loved one, I highly recommend Eden Vista Rock Run in…read moreJoliet. My aunt was a resident of the assisted living facility for over four years and recently transitioned to memory care. During her time in assisted living she was treated so well by the compassionate care givers. Rock Run provided her with numerous activities, meals and a social experience she needed. More importantly, when it came time for the move to the memory care facility the staff worked with me to guide me along the way. The transition was not easy for my aunt, or me, but I truly know she is in the best place. While EVERYONE I have met at Rock Run is caring and compassionate, I would love to give a shout out specifically to Michele (Director of Nursing) and Karen (Asst. Exec. Director). Their guidance during the difficult time of moving a loved one from assisted living to memory care was invaluable. I could never have done this without their help. They listened and walked with me every step of the way. When situations or questions arose, they were always a phone call or e-mail away. My calls were answered quickly and e-mails answered promptly, even on their day off. If you are considering moving a loved one to assisted living or memory care, I hope you will consider looking at Eden Vista Rock Run.

The entire staff at Compassionate Care Hospice offered the highest quality care and kindness to my…read morelate mother and to my family. The staff kept me informed of my mom's health issues--both physical and mental. They also showed concern for my family during a very difficult time. I cannot recommend them enough.

Really great company to work for the clients are really nice and friendly the company have really…read moreflexible hours for the employees .

The therapy I received for my hand was phenomenal. Every employee was totally professional and…read moredid a great job of explaining my therapy and healing process. I actually enjoyed going here as the atmosphere is casual and relaxed and the employees really care.

So many problems with this company. It's a revolving door of unqualified people. Once in a while…read moreyou get a decent caregiver, but they never stay long. Then it's time to start all over with a new person. It's extra work for family members because many of the caregivers will slack if nobody is checking up on them. How ironic that "Trust" is a part of their company name. Employee pay and morale...both low. Complaints are swept under the rug. Take a pass on this company. When it comes to finding good care for you or your family member, do your homework!

The caregivers from All Trust/Honor have been very kind and conscientious in taking care of my Mom,…read moreand have taken a big load off my plate so that I can successfully work from home.

They took money out of my account no bills no nothing didn't even let me know what i had to pay.read more

I had an 11 am appointment with a Riverwalk counselor. I waited until 11:10, then walked out. This…read morewas my second visit , I waited 10 minutes the first time . I don't mind waiting for my PC because he has a limited time allotted for each patient and emergencies happen. Counselors have 50 minutes for each patient, backups should not happen. I do not drive and sometimes need to use ride dupage to take me to and from appointments. They will not wait if I am late.

I had the pleasure of seeing Dr. Segalene and would highly recommend her care. She excels at her…read morejob and her patients love her as well. She is compassionate and thorough with many years of experience and provides up to date, evidence based care. She spends a lot of time getting to know her patients to make sure that her treatment plans are individualized and best suit each patient.

The billing department (Debbie) mailed us a bill higher than what we anticipated. I was working…read morewith Blue Cross Blue Shield to make sure we were getting billed correctly. I had told Debbie over the phone that I needed more time to make sure my insurance coverage was correct. She said that was fine. She still sent it to collections and I was charged a $200 fee even though we had this agreement. Very unprofessional. We will not be returning here. Beware!!!