Solstice Senior Living was a great place to tour. Very clean facility and staff was friendly and…read morehelpful. The residents were also very friendly to us and I could tell they are happy with there decision. The tour was excellent and very informative. All around very impressed with Solstice.

Nicely maintained units, building, and grounds. Staff and residents are pleasant. Front desk staff…read moreIris is knowledgeable and on the ball. Facility design could be more senior friendly: common area seating is too low for people with mobility issues; hallways are long and dark. Maintenance guys are fantastic--prompt, patient, helpful. Administration is scattershot. Got multiple different packages of papers to sign prior to move in despite also having three face to face meetings with managers. Would have been helpful to see a checklist and timeline leading up to move in. Also would have been helpful if someone greeted resident on day one and went over his meal times, housekeeping, laundry, and bathing schedule And provided a print out of this information. Difficult to get accurate information related to health care staffing. No one seemed to know for sure the days staff nurse or geriatric doctor are onsite. No one seemed to know how the facility lending library operated in conjunction with Shorewood library.

My sister was a resident of the Timbers for almost 2 1/2 years. During that time we were pleased…read morewith the staff... Maintenance, activities ,CNA's, and the receptionists at the front desk were all very good. However, I am only giving the Timbers a one star rating because when she moved out they kept $1,000 of her security deposit. The only explanation given-Damages: replace carpet. After numerous attempts to speak to someone in charge with no one calling back, I gave up. I don't think it is right that someone on a fixed income should have to replace carpeting that just needed shampooing. Isn't there normal wear and tear after 2 1/2 years? The residents should not be responsible for decorating after they move out.

Grandma is still living here and we all like it on the whole, but she is currently frustrated by…read morethe changes in meals. A new chef has come on and cut back the options from 4 choices to two per meal. Also, descriptions on the weekly menu will say "salad," but it's things like kidney beans mixed with mayonnaise...not anyone's first thought when you hear "salad," so why not be more descriptive? The new guy hasn't been here long so hopefully things will settle in, but that is her current frustration (& since it's hard enough for us to get her to go down to eat, it's annoying to me and my mother as well). Otherwise everything is still good. Kind staff, clean building and a spacious living arrangement.

My mother-in-law recently transferred from independent living to assisted living at American House…read more I was desperately trying to get her a ride to a last minute dr appointment and Debbie at the front desk was very kind and accommodating. Tom the bus driver has been great as well. Both have been VERY patient with my mother-in-law and deserve sainthood.

Visiting Angles of Plainfield was fantastic in taking care of my loved at home. They are caring,…read morecompassionate, knowledgeable, and professional. Just the best!

As a caregiver for Visiting Angels of Plainfield, I feel confident that I am representing a highly…read moreprofessional organization which cares greatly about the quality of care each and every client is receiving. We are respected and appreciated as employees and every caregiver goes the extra mile to provide excellent service in a highly respectful and compassionate manner. Visiting Angels of Plainfield is a wonderful team working together, training consistently and treating clients as we would want our own family treated. I cannot praise enough the organization for which I have worked for over five years I am honored to be a part of this caring team of professionals. During this frightening pandemic I am so thankful to be working for Visiting Angels of Plainfield. The owners have worked diligently to keep our staff employed but most importantly, safe. This team led by Pat VerLee truly cares about our clients AND the caregivers. Safety for all of us is crucial and Visiting Angels organization possesses such professionalism and compassion and wisdom in all of their decisions effecting clients, their families and the caregivers. All rules and regulations are enforced to keep everyone as safe as humanly possible. Great agency!

I will start with the things i find r a asset. Controling your heat or ac. in apt. Washer and…read moredryer in Apt. A majority of employees that treat SENIORS WITH RE SPECT AND DIGNITY. There is a shuttle that takes residence to appts. etc. Grounds are beautiful and well maintained. In winter, snow is plowed in the parking lots on a timely basis. Extra storage space on 1st floor. Items I find on the negative side r: SHUT OFF VALVES R LOCATED WHERE U CAN'T GET 2 THEM 2 SHUT OFF THE WATER 2 THE Washer in the event of a problem. MAINTENANCE DO NOT WORK ON SAT OR SUN. Going home at 7:00Pm during the week. Changing furnace filters , U have 2 submit a work order 2 get it done. Food quality in cheap. potatoes, rice, noodles etc. they do not give u much. A few employees r here 2 collect a pay check and r not respectful 2 seniors. NO ORIENTATION OF APT WHEN NEW RESIDENCE MOVE IN, HOW THINGS WORK. RENT GOES UP ON A REGULAR BASIS 6% recent. Last summer i had a fruit fly problem. I was told 2 get rid of the fruit. I take garbage out 2 times daily and I have a CLEAN apt. Had a invasion of ANTS. Reported it 2 the front desk, Mainteance said they where out of ant traps. that i should deal with it. I must say there was a change in management last year, and hopefully they LISTEN 2 the residence in making this place one of the best in Il. THIS review is from my perspective NOT OTHER RESIDENCE.

My father has been at Arbor Terrace of Naperville for five years. He has resided in the memory care…read morearea "Evergreen". I have to say that every employee at Arbor has been wonderful during this time. I often visit during the week or "off times" due to work and have always observed the residents to be very well attended, well groomed, and offered engagement activities. I have also seen residents receiving individual attention from staff. I am always informed promptly about any medical changes or exams for dad and have been very happy with the medical care he receives. I have toured at least 10 facilities throughout the area and have not found any as nice as Arbor Terrace. Arbor Terrace also has very nice events which include the entire community of residents and their families. The activity directors work on incorporating all neighborhoods into these events which is such a positive experience especially for the Evergreen community This facility is also beautifully decorated with nice rooms for residents and has great food!

This is such a great facility for my mother. Staff is very caring and attentive. When my mother…read morewas not feeling well due to a new medication, Patricia went above and beyond (as she has many times) and made sure she was comfortable and able to sleep. She has developed a very caring relationship with her which I truly appreciate.

Was so excited to be over 50 so that I could join the senior yoga class! Talk about healthy…read moreseniors! Getting to see healthy, active and vibrant seniors in there 60-80's is so inspirational! I want to be that senior someday! Good job providing an active lifestyle!

From the owner: The Senior Services Center of Will County is a multi purpose Senior Center, which services the…read moreneeds of Will Countys older Adults through a comprehensive array of programs and services.We serve older adults age 50 and over and their families who reside in Will County (Grundy and Kankakee Counties for certain services).The Center utilizes over 40 years experience in helping seniors lead full, productive lives. A United Way agency, we network with other community organizations to responsively serve thousands of older adults in Will County .

This place is under new management and when my family member who lives at Essington place in…read moreJoliet., told me the changes they make under this new management they removed all most all former employees and the food is not as good and the new activities coordinator is not as good as the last one she foget what she doing or does not do anything at all. Now they no longer have someone there 24/7 the residents are by there self at night they now are hooked up to an emergency call button. Ok everything changes under new management. But when my family member told me that is place has no regards for there safety even when residents go to management several times with a concern for the safety of a resident and management refuse to check on that resident because this is independent living and I will not check on this resident. I'm writing this review because if you care about your love one do not go to ESSINGTON PLACE IN JOLIET. No one check on this former resident until three days later when a different manager came back from vacation.