My great grand father lives here. He fell about 3.5 years ago and we had to pick a place that we…read morefelt is safe. Since he came here in November of 2011 he has become more sociable and happy. The food is great and I love eating there with him. The activity director is very creative and has many great ideas for crafts I can't believe what she comes up with. They also have a wellness center that has CNAs on the premises 24/7. I feel extremely lucky that we found a place for him to live independently but still have the security of the CNAs around the clock. I recommend this place to everyone!

Nathan and his team were amazing. They are warm, kind and understanding. They took the time to work…read morewith my parents through the whole process. The building looks wonderful after the updates that were made. I love that the medical support is on-site but is also optional and based on what the person needs, not just a medical level to charge the person more.

I worked in senior living for the last several years and I cannot say enough about AT Naperville…read more You can really tell they care deeply about their residents.

This is such a great facility for my mother. Staff is very caring and attentive. When my mother…read morewas not feeling well due to a new medication, Patricia went above and beyond (as she has many times) and made sure she was comfortable and able to sleep. She has developed a very caring relationship with her which I truly appreciate.

My mother recently passed away in the memory care unit at Cedarhurst. She had resided there a…read morelittle over a year. I can't recommend this facility enough for the quality of the staff and cleanliness of the facility. We had experience with 3 other Naperville facilities and Cedarhurst was by far the best.

Christine Dunn and the various staff members at CEDARHURST have been extremely helpful with our…read moreparents during recent health issues they have had. It truly took "A VILLAGE" including the CEDARHURST staff and our family appreciates their care.

I have one relative here. The nursing care seems good, and the aides are skilled and attentive…read more They offer many activities, several outside the residence, and it seems like a dignified place overall. The units are home-like, and residents can use the kitchen for baking cookies or whatever strikes their fancy. Nice library, hair salon, ice cream parlor, etc. It seems to be a well-run place and it's cheerful.

Sunrise is a warm and welcoming place from the moment you walk in the building and are greeted by…read moreAnne or one of the other friendly and helpful receptionists. The rooms are cheerful and the care top notch. It is the little touches that make this so special. Mom was welcomed from the moment we arrived with a welcome sign and a lovely plant and staff coming by to greet her and introduce her to others. They made her feel special, like they were waiting for her to arrive. My Mom lived at Sunrise the last few months of her life. It was hard to have her move out of our home, but Sunrise couldn't have been more wonderful to her. It offered her a nice social life, my Mom was always the life of the party! She enjoyed her friends and finally engaged in a sport, Balloon Volleyball (I think the first sport activity she ever did as an adult). My Mom loved to eat out in restaurants and the dining room was run like a restaurant with a multitude of items to order. The food is good and they were accommodating with special requests. The staff is amazingly kind and truly seem to care about the residents. Jen and Stephanie are the main administrators and they lead a wonderful staff who took great care of my Mom. I would love to name them all but it is about 80 wonderful people!

I can't say enough about The Timbers and the wonderful people who work there!…read more My father has lived here since June of 2018, and I have literally NEVER had any reason to complain about any of departments or staff. I visited several care facilities in the area, and knew after my initial tour that this was the place I needed to place my father. The decor is comfortable and very well maintained. Not fancy, but cozy. The maintenance and housekeeping crews do a great job of keeping everything clean and in good repair, so you'd never know the building is over 15 years old! I thought it was newly built when I toured. One thing I noticed when I first visited, and has proven true over the past two and a half years, is that the residents are content. This was a noticeable difference from the other facilities I visited, where most residents didn't care to make eye contact or smile. At The Timbers the residents who are socializing in the halls and common areas say hello and smile. Even more, the STAFF smiles! And they KNOW the residents! One thing that impressed me (and again has been proven true since) was what I witnessed while I was waiting to tour the facility on my first, unscheduled visit. A staff member, who I later learned was the Activities Director Amy, was passing through the lobby and was saying hello to each individual resident she passes - BY NAME - and asking them personal, individual questions, not just 'how are you?', but knowing enough about each person to ask them a specific question about their day or what they were doing later. Something that is very important to our senior family members, of course, is food - and The Timbers has got that going for it, too! Pam and her staff present genuinely good food for the residents' meals. I often eat there myself, and not just because it's convenient, but because it's GOOD. Healthy choices, comforting choices and healthy portions, but not institutional food. There are always 'specials' for each meal, which most residents choose, but there are always a wide variety of options from a regular menu in case someone's in the mood for something different. The girls who work in the dining room learn the residents' names and know many of their individual likes - it's a very friendly place! Of course the past many months of Covid quarantine has made everything especially difficult for facilities like The Timbers, forcing activities to be limited and socializing kept to a minimum, but when not in quarantine the activities offered are really great - music, art, education, health, exercise, games ... there's literally something for everyone. But even DURING Covid, Amy and the rest of the staff have spent a tremendous amount of time and energy making sure every single resident knows that they are remembered and important. The staff has become family for the people who live here, especially during these times when families are separated due to the quarantine. It has become obvious to me, and proven during the past several Covid months, that the people who work at The Timbers are there because they CARE ABOUT PEOPLE, and isn't that what we all want for our family members?

Nicely maintained units, building, and grounds. Staff and residents are pleasant. Front desk staff…read moreIris is knowledgeable and on the ball. Facility design could be more senior friendly: common area seating is too low for people with mobility issues; hallways are long and dark. Maintenance guys are fantastic--prompt, patient, helpful. Administration is scattershot. Got multiple different packages of papers to sign prior to move in despite also having three face to face meetings with managers. Would have been helpful to see a checklist and timeline leading up to move in. Also would have been helpful if someone greeted resident on day one and went over his meal times, housekeeping, laundry, and bathing schedule And provided a print out of this information. Difficult to get accurate information related to health care staffing. No one seemed to know for sure the days staff nurse or geriatric doctor are onsite. No one seemed to know how the facility lending library operated in conjunction with Shorewood library.

This is a wonderful place to have your loved one. The people there are great and seem to really…read morecare about the residents there. It really has a family feel which is so hard to find these days and so very important to those not only living there, but also for their family. The staff there are available for any questions or concerns and really gave our family a piece of mind in placing our Dad there. Their focus on memory care is wonderful. They understand the disease and the need for that extra patience for their residents! When deciding on a memory care facility, we talked to many different places. However, Allison at Auburge of Naperville was incredible and honest and caring. We had a horrible bait and switch experience at a prior assisted living facility so we were so hesitant and scared. Allison was open and honest and truly available for any questions - concerns and reassurance. I am happy to say it wasn't a sales pitch. Allison and the people at Auburge Naperville care - not only for their residents but the family too.

i believe executive staff, could be a little kind and be more knowledgeable some have no clue…read more what's going on consierge is a blessing and how about sassy? executive staff does not have enough experience to do job accurately and no one ever wants to put their loved one in a memory care home . some staff are most are not the caregivers are gold

I chose Alden for my aunt and it was a wonderful experience from start to finish. Clean and…read morewelcoming and the staff is 100% above the mark. The care that my aunt received was beyond what I expected for a facility as I know they are usually overworked and underpaid and have so many to take care of. Her caregivers were attentive and loving and went out of their way to make sure I was updated if anything occurred. I would recommend Alden of Waterford to anyone looking for care for a loved one.

Alden Horizon Independent Apts Is terrible place to live…read more They are abusive to some seniors. They say one thing, then say they never said it. I have been needing a new toilet the manager Candace Avila says I can use public toilet. I pay me rent, I have no reason to be treated like this I am sure buy writing this they will do something to me.

Laurie from Visiting Angels is such a sweet, caring woman. She will help you find just the…read moreperfect care giver for you loved ones. Visiting Angels provides a network of non-medical, private duty home care. Such as personal care, respite care and companion care to help the elderly and adults continue to live in their homes across America.