If anyone has to go through the experience of having to select an at home hospice care service,…read moreBayou City Hospice would be the perfect decision. I had the unfortunate pleasure of working with Bayou City Hospice and EVERY single worker (CNA, Nurse, Adminstrative Representative etc.) we encountered exuded an impeccable level of genuine care, thoughtfulness, and empathy that made the level of sadness/mourning that my family experienced (daily) while participating in at home hospice, just a little bit more bearable. The training that each worker experienced as it pertains to bedside manner and just seeing a patient and a patient's loved ones was evident with every encounter. It is clear that they instill in their workers the importance of tenderness, thoughtfulness, and care in a very effective manner. I hope to never need to need hospice care again, but if I had to, I would definitely start with Bayou City Hospice.

We were initially thrilled to have Bayou City Hospice provide care for our father, but our…read moreexperience has been extremely disappointing due to repeated failures in communication and follow through. Our assigned case manager, Rebecca (Becky), has shown a lack of competence in managing even the most basic aspects of our father's care. We were promised our very first nurse visit on a Friday, but that appointment was completely missed. After multiple calls, we finally tracked down Becky for an explanation - only to learn that the designated nurse was on vacation and no replacement had been properly arranged. As a case manager, one would expect her to be aware of her nurses' schedules and ensure continuity of care. Since it was already late in the day, we agreed to wait until the following Monday to meet with the designated nurse, along with the social worker, to minimize disruption and stress for our father. On Monday, however, a completely different nurse arrived (again not the designated one), who was still on vacation. On top of that, we had to chase down and double confirm with the social worker ourselves, even though we had been promised both would arrive together. When we followed up with Becky to understand what was happening and to express the strain this constant rescheduling placed on us (since we were repeatedly having to take time off work) her response was flippant and dismissive by implying that we were difficult and suggested we simply apply for FMLA leave, effectively shifting the blame onto us rather than addressing the underlying issues. To make matters worse, when we called the main line to express our concerns, we were told our file stated we had "declined 24-hour follow-up visitation." This is absolutely false. We never declined visitation; Bayou City Hospice simply failed to send a nurse on Friday due to their own internal miscommunication and lack of organization. Fast forward to today: we had finally rescheduled for our designated nurse to arrive at 9:00 a.m., only to receive a text confirming they would actually come at 10:30 instead. This constant shifting of schedules is exhausting and cannot keep happening. We haven't even officially started my father's care and yet Becky has already demonstrated that she cannot manage the most basic responsibilities. The other members of the organization have been nothing short of pleasant and extremely helpful (when we can actually get ahold of them or meet them in person).That said, we do not recommend that Becky continue in the administrative role. Despite her efforts, she has demonstrated that she is not able to meet the responsibilities required of the position.

The employees and their willingness to help out, even sometimes on fairly short notice, are…read morewonderful! The office experience with the posting of the schedule and receipts is very good. We will probably be gradually using more and more of their services.

This company is very personalized. They do their very best to match the right caretaker with the…read moreperson being cared for and accommodate the needs. I have used their service numerous times to assist my Mom when I'm out of town. I would highly recommend At Your Side Home Care.

Always Best Care is one of the Best Home Health company in Houston/Spring Texas. They really do…read morelove their clients. They have very good caring, reliable, trustworthy caregivers. Always Best Care have been taking care my grandmother for a few years now. If you looking for a great Home Healthcare for your love ones I'll definitely would like to recommend this place Always Best Care. They Live up to their name Always Best Care!!

Our family recently found itself in crisis situation with my elderly parents-in-law. We called…read moreKelly and within 24 hours her team was working with us and we had caregivers in place to help. The caregiver who came over to help with day-to-day activities and act as a companion, was so nice. She fit right in, and was happy to help make sure everything was going smoothly. Thank you, Kelly and team for truly caring - ALWAYS - as is in the name of your business. I highly recommend Always Best Care Senior Services, when the time comes that your loved ones need care.

Could not be happier with the staff and quality of care my husband AND I are receiving! Asad, who…read morebathes/showers him 3x wk, is so gentle and thorough caring for my husband. He greets him by putting himself at my husband's level to talk with him, as he has dementia/Parkinson's & currently bedridden. I feel Asad is one of God's earthly angels! Lilly, our Hospice nurse, is an absolute gem! She visits 2x a week, checks him from head to toe and provides impeccable care...always gentle, very caring & helpful in so many ways. The staff that I have met/talked with genuinely care and always available to help with our needs...equipment,meds, supplies quickly provided! I can't exclude the office staff as they are friendly, attentive & ready to serve. Stephanie, Social Worker, always available, efficiently provides answers to my many questions & concerns. Chaplain Alan, a gentle soul, comes for visits & prays with us. Such a sweet man! We are truly blessed to be with Oasis Hospice care!

My husband was with Oasis Hospice recently and the care he received was amazing. Dr Latthe, the…read morenurses, aides and supportive care were all so attentive and knowledgeable. They all went over and above in caring for him, meeting needs during his decline and supporting our family during this difficult time.

The entire staff was kind, professional and went above and beyond to help keep my mother…read morecomfortable while under their care.

I am a patient of North Houston Silverado hospice. I want to thank my Nurse Mary. She is so…read morethoughtful, very professional, I don't feel like she is just a nurse rather a beautiful soul that cares with the heart. She takes great care of me. How blessed I am to have her. I thank Silverado for sending such a thoughtful, professional, beautiful nurse to me. I feel safe in her arms for having you send her to me. So thank you Silverado.

Cheryl and the team at You're First are innovative, supportive and caring. I've worked with You're…read moreFirst for over 4 years and have had the support of several different staff members. Each time, I'm left impressed by the level of professionalism, compassion and care they exhibit. They are constantly seeking new ways to improve and enhance their services, which makes them an easy choice for us to partner with. They are not afraid to step in and step up. They are great partners to have! My experience with You're First was nothing short of exceptional. Their responsiveness, thorough training, and unwavering support make them a standout temp agency in the field of direct care. I would not hesitate to recommend them to anyone in need of quality staffing solutions.

As an employee, I must say that You're First is one of the best places I have worked. Cheryl is so…read morekind and understanding. She tries her best to work with your schedule. It's a great place to work!!!

I've worked here for 8 years and all I can say is this place is beautiful and one of the best…read moresenior facilities I've worked at in my 20 years in this field. Highly recommend the village at gleannloch for all your senior needs from memory care, skilled nursing, assisted living and independent living.

My mom has lived in an Independent Living apartment at The Villages of Gleannloch Farms for 3…read moreyears and I cannot tell you what a blessing this community has been to her and to our family! The recently remodeled décor is beautiful, warm and inviting and they offer every level of care from independent living cottages and apartments to assisted living, memory care and even skilled nursing. But the staff is what truly sets VGF apart from the rest. The professional and knowledgeable office staff, the fun and creative activities directors, the friendly and accommodating dining team, the nurturing caregivers, the helpful and responsive maintenance teams, the kind and thoughtful onsite pastor, the proactive and caring nurse navigator, the beauty shop gals, the helpful drivers and everyone in between, the VGF staff truly cares about each resident and makes everyone feel right at home!

Our loved one was transferred to the Kindred Northwest location over a week ago and is currently in…read moreICU. We arrived here with known lung issues, expecting the Doctors to continue treatment while also communicating some kind of current status and plan for care. Unfortunately, not the case. After discussing the issue with several different leaders and asking for a plan, they had none. We then requested CT scans, the Lung Doctor saw the results and recommended antibiotics. However, the Infectious Control Doctor reviewed the scan and noticed mucous plugs. Why didn't the lung expert notice the plugs? Why did we have to advocate so hard to get an updated status of her lungs and request tests? Why were they not continuing her care based off the discharge paperwork from the previous hospital? This is disappointing considering we are talking about someone health who can't speak for themselves. Where did the transition communication breakdown from one facility to another? I feel bad for those that don't have anyone to speak up on their behalf. It wasn't like we didn't do our research before choosing this facility, Not the experience we were expecting.

This place has been a Blessing to my family. My dad received the best Acute care from the Drs,…read moreNurses and Staff. Ms Shelita Oshodi has been absolute best. She saw us on our 2nd day. She welcomed us and made us feel we were in the right place for dad. THANK YOU MS SHELITA Nurses Roosevelt, Mery, Bona, Omar, Regina, Maritza and Danyell YOU ALL TREATED my dad with absolute care. Thank you so much. We are eternally grateful to have you part of our journey. Respiratory Team. You were all caring and wonderful to my dad.