Visiting Angels has been a service that we have been in desperate need of, as we are disabled and have been planning a move to another state. The person they sent us, however was elderly and unable to do hard work without feeling ill.
V.A. was supposed to send out a manager to check on how we were feeling about the help we were getting, but never did in the 7-8 months we employed them. They did not seem to know (?) that the person sent to help us was too ill or uncaring or unmotivated (?) to carry out the tasks we required.
We will be out of here quite soon now and are thankful for the help and the existence of Visiting Angels in this community, but feel they should monitor their employees and keep tabs on how employers are feeling about their helpers.
I would recommend that if you employ people from V.A. (or anywhere else) that you are very clear about what you need to have accomplished and spend time training 'your' helper before you expect them to fully understand your priorities.
Also they (V.A.) are paid $30.00 by us (or you) and only pay $12.00 to their employees. I don't believe their are benefits, but I'm not entirely sure. Our housekeeper was 70 yrs old and in poor health. Also she was weak after having a heart attack. We felt as though we couldn't fire her. Where would she work if not V.A.? read more