We helped my uncle move to Alder Bay a year ago when he was in very poor health and had suffered a terrible loss. The staff immediately made him feel right at home and part of the community. The activities director is STUPENDOUS - extremely kind, patient, creative and engaging. The med tech/resident coordinator is caring, attentive and organized. The aides are loving and keep my uncle and his surroundings tidy - always willing to go the extra mile. Administration has also been very helpful and communicative when we've had to broach difficult topics. All of these qualities, plus living close to family have resulted in my uncle's physical and emotional stability and healing. He's a completely different person! Overall, my family believes the Alder Bay community helped save my uncle's life and we couldn't be more grateful! read more

No precautions to avoid transmission of infectious disease.

If I could I would give this facility a 0 star rating. The kitchen is disgusting with drains overflowing constantly. The food is horrible. The staff is never around when needed. Homeless encampments on the property. read more

I would like to recognize Alder Bay Assisted Living for its commitment to excellent care as provided to my mother and its other residents. My mother became a resident in 2014. In addition to the well-trained staff that does a great job looking after the residents' well-being, Alder Bay also provides other services such as on-site med techs, transportation to and from medical visits, delicious healthy daily meals and even an on-site hair salon. The facility, situated within beautiful surroundings, is well taken care of and has lovely spacious rooms. Alder Bay also gives its residents a stimulating environment with activities such as exercise, art projects, movies, visiting musicians, excursions, parties as well as the companionship that exists among its residents. Thank you, Alder Bay for giving my mother a home away from home. K and C read more

I would give Alder Bay less than one star if it were possible. This facility is corporate owned by an out of state company. The main staff changes often, the food is canned, fatty, and of poor quality. We have had my mother fall in her room, she pushed her emergency button, with a response by the staff in 1.5-2 hours. Thank God she didn't have a stroke or heart attack or she would no longer be with us. I have been there when the facility's medical cart lock was broken for 3 days, thus clients had no meds. Blame is rampant as well. Please be aware of your choices. read more

I would give it less than one star if I could ! I visit my aunt there who has dementia and I have to clean the toilet every time I go there there are piles of feces in her toilet ! Alder bay has gone way down in terms of care all the aides are expected to get their patients out of bed toileted dressed, and down to the dining room where they also have to do the serving so they aren't able to spend anytime with the people with dementia they sit there by themselves all day so if it was my loved one I would keep searching for a different assisted living until they get their stuff together . My aunt will be moving out soon by the way read more

In the past, Alder Bay seemed to be well-run. Many of the current staff are excellent, caring people. The present administration, however, is failing in many ways, despite a recent increase in fees. You will see the landscaping is not being maintained and the doorbell has been out of service for a couple of months. The food is lackluster at best and does not seem to include low sodium or vegetarian options. Today I learned toilet paper has not been provided for many of the rooms; and the paperwork has not been completed to keep the bus in service, so transportation (including for medical appointments) will be absent or need to be arranged through some other service. The residents, as well as the hard-working staff, deserve much better. read more