Great PT! All the staff are knowledgeable and caring. Feel lucky I got recommended to go there…read more Even met so many community members I know ( retired MD's, nurses, teachers, engineers, etc) and almost as much a social event as PT. I find that being able to do your PT work with others made the recovery all the more enjoyable. They were especially tolerant of my sense of humor! Hope I never need PT again... but if I do...I know where I am going!

They are the VERY BEST PT Office in the North State. Dave…read moreand his team are fantastic, family, and operate seamlessly. My wife and I have both been the beneficiaries of their skills in PT! 5 Stars and more! Scott Hammond State Farm Insurance Eureka, CA

I regret to have written an angry review about Vector and pool therapist, Tim Braten. It was a…read moremistake. Except for these two occasions Tim has been great! For years he has created devices that help my hand arthritis. I have enjoyed conversing with him. all these times he was very nice to me. Except for that one Tues. at the beginning of the month when he got angry when I expressed my opposing opinion of the Covid pandemic scare; and three weeks later, after the pool had been fixed, when I thought I should be very careful to wear mask and shield the way he [and Vector] required. I was very surprised when the phone call from Tim told me that I had been "non-compliant"! And that I was being discharged! It was a few days later, that still hurting, I wrote my first angry review. I still don't know what I did that day, which still puzzles me, BUT I am sorry to have written my review about Tim Braten. AS I said, "Except for these two occasions, Tim has been great!" The enormous number of times he has been a great therapist [ 5-five stars!) and enjoyable to talk to, far outweigh two bad days. Therefore, I am amending my first Yelp review!

This review is actually about the office staff. I only went to Vector about 3 or 4 times before I…read morefound I out my insurance paid more if I went some place else, so I didn't see the physical therapists enough to write an accurate review. I called the other day because I found out they never billed my secondary insurance. The call started out nice enough & I was put on hold while the woman looked up my info. When she came back on she told me (kind of aggressively) that I didn't give her the info & they had sent me bills that I had never responded to. I (politely) let her know that I DID give them the info & I only got the one bill otherwise I would have responded sooner. Regardless, I need my secondary billed & can I just give her the info so they can do it? She completely ignored the fact that I wanted to give her my info (so they could get paid) & proceeded to berate me & say there was no way I gave them the info & yes I did get the bills. I am organized, almost to the point of being obessive & I stay on top of my bills. I know what info I did give & what mail I recieved & I don't need some rude woman telling me otherwise because, like most people, I find it very insulting. I started getting defensive and told her again, that I did give them the info & I didn't recieve the bills. She interrupted me & kept telling me I didn't & kept trying to argue with me about it. At that point, I admit, lost my patience & yelled at her to just take the damn info which she finally did. Then she started going on again about how I didn't give her the info & how she had to do all this work now to submit it. I interrupted her & yelled at her was there anything else she needed to submit the damn claim or was that all? She mockingly laughed & said thank you, then hung up on me. She didn't even give me a chance to ask for her name or get a ref#. Which I wanted, since I highly doubt she will actually do anything & I really wanted some proof that I had called & gave them all the info they needed. This woman's attitude ensured that I will never return here & ruined the reputation of Vector (at least in my mind). I will also tell everyone I know not to come here. I was intially very polite & I was annoyed, but not upset they didn't have the insurance info. This woman made a mountain out of a mole hill & she could've handled the situation completely different with very different results, but she didn't. I hope anyone considering going to this office will read my review (despite how long it is) & reconsider.

Nan is one of the most kind heart people I have ever had the privilege of meeting. She is a grab…read morelife by the horns kinda gals, yet so soft spoken. Nan has become a huge inspiration of mine as a caregiver. She does wonderful P.T. work and even an incredible Reiki Healer. I have observed her with my elderly clients on serval occasions. Not only is she amazing with him she allows them to feel comfortable and not pressured. I highly recommend Nan.

From the owner: COVID-19 Update: Long distance Reiki is now available as a…read moresafe and effective alternative therapy treatment for healing the body and soul through vibrational energy. Clients have reported a variety of beneficial outcomes. Call now for an appointment. Free and discounted treatments are now available. When the social distancing restrictions are lifted, in home Reiki will once again be available. **Physical therapy and care giving services are now on hold due to the corona virus** In the future, PT for home fitness, wellness and safety education for seniors who are motivated to set and achieve goals will be offered in the home setting. Seniors can learn strategies to improve their quality of life with instruction and assistance with walking, fitness, posture, balance, safety, ergonomics, general and core strengthening, osteoporosis, pain management, incontinence, and relaxation. Care giving options will be limited to occasional hours with established PT clients. Senior Wellness and Caregiving empowers seniors by providing one on one care that meets the highest standards of quality. If you have exhausted your insurance benefits for Physical Therapy and want individualized instruction, this is the business for you. If you need training to family members or other care givers, call for an appointment after the corona virus restrictions are lifted.

Five stars seems inadequate somehow. Dr.Fogg is consistently the best around, and very…read moreprofessional in every aspect.

First, let me say I've always received good care here however there is something going on in the…read moreoffice that smells fishy. One time they overcharged me by about $70 and then refused to refund me saying I had to use it as a credit. What the heck? It's their fault and that's my money. The next time they rescheduled me to an earlier time without checking with me. They just sent me an email to my work email but I was on vacation so I never saw it. So they rescheduled me without my consent and then when I was late to the appointment, I got shorted on my massage by about half an hour. Office staff was rude and did not care that they had inconvenience me and charged me money for something I did not receive again. Update. After I called the office on my way to my massage appointment, they offered to reschedule after I told him I did not see their message and was now stuck in road construction. So that was a bonus. Also, I received a call from the office manager the day after I wrote this review. Office mgr told me that they had in fact credited my credit card the $70 they owed me. The thing is no one told me that and I was simply told I had used up all my credit. The office manager wanted to talk to me so I explained to her the problem. I also told her I was super busy and in the middle of loading up the truck for a dump run. It took three tries to get her off the phone after I told her I couldn't talk right now and then she wanted to call me back to talk about it more. I'm not quite sure why. All I want is good communication about appointments and billing. I sort of felt like I was being interrogated about my complaint and it was pretty uncomfortable.

I'm an older person who had been working with an old hip injury And decided to get help from a…read moreprofessional. I saw Christine once then a different massage person each time. this bothered me because you can't really get to know someone's body when you don't see them. That felt wrong to me. Kind of like a bodywork factory. my third visit the Massuse, while using her forearm ,a practice I that I think is wrongheaded as healing comes from the hands, dislocated my rib, the therapist felt awful and I did too. It has taken another truly wonderful body worker, an so far a week and a half for me to be able to move comfortably. the first night I couldn't even move. truely I would have let it go, knowing Christine was probably worried about a law suit, but not once did I anyone from the office call to see how I was doing. The lack of concern was astonishing to me. I wouldn't go back there if they paid me.

From the owner: We specialize in the treatment of sub-acute and complex pain syndromes. We provide a…read morecomprehensive,Whole-person approach to the treatment of: * Back Pain * Neck Pain & Whiplash Injuries * Repatative Strain Injuries & Carpal Tunnel Syndrome * TMJ Dysfunction * Headaches & Migraines * Fibromyalgia & Other Myofascial/ Connective Tissue disorders * Motor Vehicle Injuries * Athletic, Orthopedic & Occupational Injuries * Postural Abnormalities * Pelvic Floor Dysfunction * Pre /Post Natal therapy

I can't speak highly enough about John Schmidt the sole proprietor of Trillium Physical Therapy. I…read morerecently had a total hip replacement after putting it off for several years. I experienced a set back in week 5-6 due to added issues from both lifelong scoliosis and past injuries which complicated my condition somewhat. Thanks to John's expertise I am quickly on my road to recovery and now beginning to enjoy the things that make my heart sing that I've been unable to do these past several years. Hiking is one of my all time favorite passions in life and I'm now starting to hit the trails once again. I've been to many P.Ts. over the years and John is by far one of the most excellent. John is a true gem...both as a very gifted P.T. and a wonderful human being.

John is a good listener and pays close attention to what is going on with your physical therapy…read moreneeds. He sees you holistically and considers all factors in treatment. His office is adjacent to a gym which is helpful with describing exercises. His neighbors within the same building are Jamie Bellerman and September Opal, two of the best massage therapists in Arcata. He also bills insurance which is great. I highly recommend him.

Professional. They access your med records and X-rays at each station. Seem thorough and…read moreexperienced. I like the staff. They are pros not students.

The building itself is pretty depressing. The practitioner was disorganized and seemed pressured…read morefor time. My file contained information from two other patients. The practitioner did not review my chart prior to meeting me so my so called 45 minute treatment was far less. I came in to gain mobility from a fractured elbow surgery and the practitioner spent a lot of time diagnosing other conditions of the arm rather than addressing the issue at hand. i was given after hours appointments which were unacceptable for me since I cannot drive in the dark. When I mentioned this the practitioner seemed to be upset and said he did not want to work overtime either, so he was doing me some sort of favor. Then I found out the actual cost of this so called treatment, $1200.00 for the first two visits?? So $600 for about 30 minutes of the practitioner's time and maybe an actual 20 minutes of doing anything to address the elbow. My advise is avoid this place and if you can research and do your own PT, do it, it is crazy expensive everywhere with minimal results. I seriously think insurance companies need to re-examine the amount they should authorize for PT, it is not rocket science or brain surgery.