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    Christine McKnight, PT, CHP

    1.0 (1 review)
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    Services - Christine McKnight, PT, CHP

    Physical therapy

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    4 years ago

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    Humboldt Physical Therapy

    Humboldt Physical Therapy

    3.0(6 reviews)
    3.2 mi

    There was initially a bit of a mess with my insurance and them - Anthem said they were in-network,…read morethey said they were out-of-network - that took a bit to get resolved, but that was the only negative. I saw Mona Lisa Perez for a few weeks prior to my microdiscectomy surgery and for 8 weeks after I was healed enough to resume PT. She is so, so skilled in in her field. She noticed and addressed things not just related to my lower back and having just completed my time with her, I legitimately feel stronger and like I'm more in control of my muscles and body movements. She was also delightful to work with - very personable and I often found myself laughing during our sessions. Crossing my fingers that I'll never need to return to PT again, but if I do, I won't hesitate to see Mona Lisa again.

    I had two appointments at Humboldt Physical Therapy. The therapist was helpful. I don't have a…read morecomplaint about her. The problem is that I paid upfront for both sessions and then my insurance company paid them as well. And they kept all the money. I complained and they responded with some BS about in-network/out-of-network, it's the insurance company's fault. No, it's simple. I paid them and then they kept my reimbursement from the insurance company. It's 7 weeks since the last appointment. It's clear I'm not getting my money back. It was just $185, so there's no legal option really. I'm just concerned that another client might not notice before they're out of a lot more money. James M. replied that they told me they were not accepting my insurance. Not true. They took all my information and said they would file the claims and see if they were accepted. James M. claimed that they cut ties with the insurance company in Sept. (I still have the email), If so, why did they file the claims in Dec. and Jan.? The insurance company did not accidentally pay James M.'s business. They filed the claims and my insurance company paid them to James M.'s business. And they didn't mention that to me.

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    Christine McKnight, PT, CHP - physicaltherapy - Updated May 2026

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