This can't be the same place Missy went. I don't know where you would have to go to find nicer,…read moremore personal, thorough eye care. Dr. Fruzynski was very pleasant, explained every term and condition and I've never had a more thorough exam of my eyes. All the girls in the office were very professional, pleasant, and helpful. The place was busy and everyone that came through the door was treated as family, many times greeted by their first names as they came in. I have found my lifetime eye Dr. here. Certainly would recommend this place to anyone who wants excellent eye care and personal attention.

I have never had a more unprofessional eye doctor in my life. Never ordered the contacts I had…read morealready paid for weeks prior. Had a terrible attitude when I stopped in BECAUSE I GOT A VOICEMAIL MY ORDER WAS READY then was told I should have rescheduled another appt, for what reason and no one ever told me to? Then the girls in the office were whispering he is sick and he has been like this. As a new patient you should want people to come back you would think? Never again. Very poor selection in glasses also almost no designers just cheap brands maybe 5 raybans and 5 "dolce in gabanna" older style not even in the last 2 years. Never again.

This is the fast place to get glasses if you won't fast and cheap service come here. No extra…read morefrills. You can just go in and get a prescription and they help you find a pair of glasses that don't take weeks to make. If you just want glasses fast this is the place.

The doctor was incredibly rude. Didn't listen to any of my thoughts or opinions about what I wanted…read morefor my glasses, also made a rude comment about my profession not paying a lot of money. I took my prescription to another doctor, and they said it wasn't even close to what I really needed.

Friendly and professional staff, take most insurances, doctors are great, and frame selection is…read moregreat as well.

20 years and counting! Great prices and service! They are…read morevery busy. If you need eyewear soon, ask to be called if there is a cancellation. Even if you have to wait, it is worth it!!

Dr Pinter is very good. But dealing with his check out staff is horrible. She insists on billing…read morefor things that Medicare says are not billable due to their facility being in network. Had to report them and file billing grievances requiring insurance company to issue denials to them.

Staff was very courteous and kind! Dr. McKee was professional,, personable, and very thorough. I…read morewould highly recommend this practice to everyone!

I have been using several doctors at the Chang Eye Group. Dr Ngan is my ophthalmologist and is…read moreexcellent. I highly recommend her. Dr Schraeder is my optometrist who has helped me with my glasses and is my expert there for dry eye. Tae has been wonderful in helping make appointments and now does other administrative functions... super nice.

Made an appointment for my child. Was told that our insurance plan was accepted when making the…read moreappointment and confirmed with our Health Plan. After exam with doctor, met with another staff person to order contacts. Was told that the "retail" side doesn't accept our insurance, only the doctors do. Today I received a bill in the mail for my child's exam. Very disappointed and believe that this place is very deceptive in its business practices. I would not recommend them!

I purchased frames & lenses and then waited ten days (as expected - thus began the range within…read morewhich I was told they would arrive). On the first day on which I was told I could expect the frames to be in-store with their lenses, I got a call asking if I would be satisfied with another color, perhaps green, although I had ordered gold frames. I asked for a full refund & an explanation of what occurred, instead. They told me that the frames were going out of production and that an Under Armour rep repossessed the frames that they had in-store. What I suspect actually happened is they just order frames off the grey web of resellers on behalf of their customers (adding 200$ to the price, for the "service"). Hence their inability to rely on their procurement process. I asked how I might track down another pair of those frames, they did supply me with a contact that seemed reasonable. The people there could not help me, much as I'm sure they couldn't help whatever receptionist or salesperson made the calls to try and procure the frames they had already sold me before they tried the honorable grey web - if indeed they ever did. I'd almost count this as a benefit, but the truth is the kind gesture of letting me get stonewalled by some megacorporation didn't really help me at all, it just wasted yet more time. Never happened before in my life. I've gone through a lot of frames, too. It felt remarkably like being scammed. If I wanted to buy something and never receive it, I'd just go to the grey web myself. By trying to get glasses here, I added 14 days of wearing broken glasses into my life, which has been some minor trouble.

It is a TRAVESTY to not have updated my review since Dr. Pusz took over ownership here! She is…read morejust the best and I would recommend her over and over again. She's made some really great improvements to the business too. I know she cares and has breathed some new energetic life into the business too. My eyes suck, they just do. So they're pretty tricky to work with and Dr. Pusz has always been very patient with me and my questions and concerns. I basically come in every time and say, I think I'm slowly going blind and she just reassures me that's not the case very calmly and I appreciate that. But if I do have valid concerns she will investigate the issue. She has sent me to some specialistists and done tests to just make sure everything is okay (which everything has) and I appreciate that care. The other thing I really like is their eyeglass selection. I definitely go for funkier glasses and while they absolutely have traditional frames, they have some really fun and funky glasses. One pro-tip too, if you like a pair of sunglasses frames, they can make those regular frames for you too! I've picked up some fun striped cateye Kate Spade glasses that are my absolute favorite I own. It takes a couple weeks to get them in, just a heads up. I will say it can take a while to get my contacts in. I get one-day disposable contacts and have a stigmatism. I'm not sure if these are a "special order" item or not. But it's taken up to 3 weeks to get them in and sometimes I don't think that far ahead to order more before I run out. So just be aware you will need to order contacts from them well ahead of when you think you'll be running out. The whole staff is very nice and it's easy to see why, it always comes from the top down. I'm so glad to have Dr. Pusz taking care of my eyes and I actually look forward to my visits to chit chat and catch up!

The eye doctor was fantastic and very thorough. Highly recommended. The cost is $110 without…read moreinsurance for a standard eye exam. This price was good as of July 2024.

The optometrist was okay, and the prices are better than at other shops like Lenscrafters (even…read morethough they are owned by the same parent company). However, you get what you pay for in terms of selection and service. Target Optical's selection of frames is basic, and the staff was unhelpful and unfriendly. We went through 3 iterations trying to get the right frames and lenses for my wife. The first time, the frame we selected was too big and heavy for my wife who has a small face. The staff just let us roam around without providing any feedback or suggestion. The second time, we picked a smaller frame but they got the measurements wrong and one of the lenses was scratched. The staff tried to claim that my wife just "needed to get used to the lenses" and that the scratch was just a tiny logo from the company. On the third attempt, they got the lenses right, but the combination was still too heavy, and it turns out that there were thinner, lighter lenses we could have gotten that we were never given the option to select! We finally threw in the towel and got our money back. We went to Lenscrafters and the difference in customer service is night and day. The person there looked at different options for frames, helping us to select something that would work for my wife, and even suggested other stores to look at (competitors!) if what they had to offer didn't meet our needs. So overall, if you just need a cheap frame and lenses and don't mind bad service, then this Target Optical location is fine, but if you want better selection and good customer service, look elsewhere. (Note: this review is for the Target Optical Waterfront location specifically, we also went by the Target Optical on Penn Ave, and the staff there was much friendlier. Same small selection, though).

Best experience I have ever had at an eye doctor!…read more The doctor was extremely knowledgeable and helped uncover problems other doctors had missed. I am seeing so much better in my prescription now. I wish I would have found her sooner! The doctor couldn't have been nicer to me, and her staff is equally as nice and helpful. I will be sending my entire family to this practice moving forward. Thank you

Highly recommend this business! The people are very nice and helpful. It was a welcoming…read moreenvironment and they gave their honest opinions when picking out a new pair of glasses. Also, their office hours are really convenient for people who typically work 9-5 M-F.