I booked a last minute appointment and was a little concerned with the reviews, but decided to give…read moreit a shot anyways. The three people working were all friendly and helpful, despite the many customers. Kenzie was particularly helpful and walked me through each step efficiently. I enjoyed the Telehealth experience, and loved the option to avoid eye dilation. I will go back again.

Genuinely some of the most helpful Visionworks employees I have ever had the pleasure of…read moreinteracting with. Affordable, with very well organized stock, this location is always my go to. I went in with broken glasses and was out with a new pair in 20 minutes. Sue has been extremely helpful the times I have visited this location, but everyone who works here is great at what they do!

This women was demeaning and I felt uncomfortable under her presence. She told me there was nothing…read morewrong with my eyes yet they cry water constantly And bloodshot 24hours a day. The next morning after my visit with her I ended up in emergency with swollen, leaky eyelids that were completely bloodshot. Save your hard earned money and go somewhere else.

Quick appointment turnover time! I went here for the first time ever in January. Staff was very…read moreprofessional and the exam rooms and waiting area were immaculate. Dr.Vicki was very professional. I do not wear glasses but it appeared like they had a large selection available out on the floor. It is located right by the comedy club. I had no problem finding a spot right out front on a weekday morning. Will come here again!

just got glasses from them they did a good job. and had them in a week.very good service.read more

Finally! A pair of glasses that fit my face!!!…read more My last experience buying glasses was from the fancy "boutique" eyewear place in Sq Hill, you know which one I am talking about, the grossly overpriced "Hipster" optical joint. Well, I paid them way too much money and got a pair of glasses that never fit right. I have a narrow nose and they wouldn't stay up no matter what -- as it was a bad fit. 20/20 on the other hand, they directed me to a pair right out of the gate, Columbia (I love Colombia!) frames, uncanny, almost like magic, these glasses fit like a glove. I am so happy with my glasses!!! I would give them 10 stars if I could!!! Thank you so much. VERY satisfied customer!!!

The people at this office were lovely, but I can't recommend them since they will not let you apply…read moreinsurance for new lenses on frames not bought in the shop. I would be OK with the premium prices of $500-700ish on the frames I tried on, IF there were frames that fit my face and preferred style. But what I liked just didn't suit my face shape. I just couldn't find a single frame that I was in love with that sat well on me. It wasn't for lack of trying. Instead I wasted my time bringing frames I already had and liked back in. The other thing that didn't sit with me philosophically is that they were OK to charge me totally out of pocket (almost $500 for my prescription), but couldn't be bothered to let me use my optical insurance to bring that price down for me. Buyer beware, especially since the style frames they have aren't for everyone. I'd actually liked the styles they carried and that's why I'd chosen them, but none sat well enough on my face. If they can't be bothered to save their customers a couple hundred dollars if there is no frame sale in it for them, that doesn't jive with me philosophically. I suggest you folks reading this think about if this is the kind of place that deserves your business.

I recently Arrived in town to officiate a football in WV. The ladies in this business was able to…read moreget me in early and get me fitted in CL. This wasn't several hours before the game. They saved the day. I highly recommend the professionalism and personalities.

I previously owned an optical store and couldn't recommend this store any higher. For a small shop…read morethey have an excellent assortment of frames. The quality of the finished Eyewear is above average. They insure that your glasses fit well on dispense. They accept a wide variety of insurances and their prices are reasonable. Not many optical stores have qualified opticians working. The difference is noticeable.

Wow, what a find! I love antique frames and had difficulty finding an optical store willing to…read morework on them. A Boss did a wonderful job with my lenses at a reasonable price. Very friendly and accommodating staff. Will go back to them with all my optical needs.

I had an eye appointment got the exam and fitting and a pair of trial contacts , then Covid19 hit…read moreso it was hard to get an appointment because no one answers the phone, So I didn't get my follow up appointment nor did anyone try to contact me or send a post card as a reminder. So when I called , I was told to come in for a follow up. So now instead of a follow up she need to do a new fitting because it was over 90 days which she never said anything pertaining to that, I guess my eyeballs change every 90 day.( LMAO) So she could charge me again for a procedure that was never finished because of covid19. And they tried to charge my Blue Cross for something that had nothing to do with my eye Insurance I will never go back to them again nor will I tell anyone  to use them.

Adequate eye exam. Hard sell on contact lenses even though I prefer wearing glasses. I had lenses…read moremade for my own frames. I couldn't believe the flimsy and very cheap eyeglass case provided by Lappen. I would be ashamed to give out those cases.

Great service family owned cares about patients and staff. Flexible hours. Great selection of…read moreframes.

I've been coming here since high school (many years back) and this is the only place that has been…read moreable to nail my Rx every time, and I have Keratoconus, so getting away 20/20 without contacts has been a longtime trick. From the start it has been a great experience more than shopping with them and has been my go to from LA, Seoul, Stockholm, or any other place in the world. These guys/gals get it right. The last optometrist I went to with no glasses asked me "I really want to see the Rx. Who was able to get this?" So, when I need to new glasses it always means a trip back home to Squirrel Hill. Usually around the holidays for the great sales, but anytime they are always willing to work on the best pricing. You get what you pay for, and sometimes more.

My husband recently purchased his glasses and lenses here. At first the staff were quite nice and…read morewelcoming. It's been almost a month and nothing about his glasses coming in. We have called them throughout this time and they gave different eta's. And yet nothing.... The staff are unfortunately not helpful and the glasses are currently MIA. It is so unfortunate that a place of this caliber cannot meet simple expectations such as delivering the glasses at a timely manner. To add on to this, the staff seems to be delivering confusing information and they are quite disorganized. It was our first time here and will be our last for sure. Update: glasses were ordered at this location in Squirrel Hill July 6th. On July 17th, we were notified that the glasses have shipped from the lab. We still hadn't heard from this location as of July 23rd, so we visited in person. The staff did not check any information on the computer, simply told us again that they would arrive in the next 3 days. Writing this 5 days after the last visit, and contacting the store again for an update. Their response "checking with the lab again." During all of this, we have received conflicting stories and information from the staff regarding the state and whereabouts of the glasses. We completely understand that this type of work takes time, and there are numerous checks required on that end. The issue is with the complete lack of communication and contradictory/dismissive information we are receiving from the staff on site at this specific location.

I bought my classes here for my five year-old son and I called the store prior to coming in. I told…read morethem the glasses had been broken and we had them for less than 30 days. He said it was completely fine to bring them back and when I got to the store, they said since they were broken, they wouldn't take them back. They said it was my problem that they were broken and that they couldn't honor their store policy.

Worth a road trip to Pittsburgh! Affordable, chic optical shop in a fab city with great dining and…read morecool things to do! I've been a war by Parker fan since they first came in the scene but only recently needed glasses ... they do offer an at home try on service but not all frames are available to try hence the recent trip to Pittsburgh - service is low pressure but friendly and helpful. Definitely check them out if you want chic frames at a great price ... I just wish more styles came in a a wider option hence the 4 stars and not 5

My experience with SEA was very mixed. I will start by saying that Dr. Telega is extremely…read moreknowledgeable and seemed like she was genuinely concerned about my eye wellness. She talked me through some things that could help with wearing my contacts too long, etc. Also, while the glasses I chose were super expensive, I also really love them. It was a frame I had found nowhere else! As for the front office staff, definitely very friendly but very disorganized. When I was first contacted by Krista she had to get my husband's social and I gave that over the phone. Then she asked me again when it came appointment time; turns out she did not write it in the system. Thankfully I had it in a note on my phone. Not something you keep on hand! Secondly, I was charged for glasses before even being fitted for them. Lastly, it had been 2.5 weeks since I had my appointment and did not get a call that my glasses were ready. Sure enough I called the office and they had them....just didn't notify me. Returning here is up in the air for me. While I had a good experience with the doctor, paying as much as I did for glasses and not having an entirely good experience left sort of a bad taste in my mouth.

Finding Dr. Telega is probably one of the best things to have happened to me in 2020- no…read moreexaggeration! She is incredibly patient, knowledgeable, and generous with her time. She always listens carefully and explains her process in detail, weighing pros and cons of each treatment option. I've been coming to her office for about six months now for dry eye (specifically MGD), and she has gone above and beyond for every single visit. Dr. Telega is noticeably passionate about her practice, and I absolutely cannot recommend her enough!