Everybody is very friendly also bought my new glasses there…read more they are close to my home also that makes it easy for me to see them.

Professional, but friendly atmosphere, nice selection of frames, quick turn around, really enjoyed…read morebeing there, will use again.

My experience with SEA was very mixed. I will start by saying that Dr. Telega is extremely…read moreknowledgeable and seemed like she was genuinely concerned about my eye wellness. She talked me through some things that could help with wearing my contacts too long, etc. Also, while the glasses I chose were super expensive, I also really love them. It was a frame I had found nowhere else! As for the front office staff, definitely very friendly but very disorganized. When I was first contacted by Krista she had to get my husband's social and I gave that over the phone. Then she asked me again when it came appointment time; turns out she did not write it in the system. Thankfully I had it in a note on my phone. Not something you keep on hand! Secondly, I was charged for glasses before even being fitted for them. Lastly, it had been 2.5 weeks since I had my appointment and did not get a call that my glasses were ready. Sure enough I called the office and they had them....just didn't notify me. Returning here is up in the air for me. While I had a good experience with the doctor, paying as much as I did for glasses and not having an entirely good experience left sort of a bad taste in my mouth.

Finding Dr. Telega is probably one of the best things to have happened to me in 2020- no…read moreexaggeration! She is incredibly patient, knowledgeable, and generous with her time. She always listens carefully and explains her process in detail, weighing pros and cons of each treatment option. I've been coming to her office for about six months now for dry eye (specifically MGD), and she has gone above and beyond for every single visit. Dr. Telega is noticeably passionate about her practice, and I absolutely cannot recommend her enough!

I am a contact lens wearer. I do not take out my contacts or change them as much as I should. I was…read moreupfront and honest about this. The doctor could not have been more rude and unprofessional. She was demeaning and cold. Started our visit off on "We are going to start off on the wrong foot." A better approach would have maybe been saying "Hello my name is Dr. Hanley". She came in told my 4 year old child to "go sit on a chair". Then condesendingly told me what contact lens wearers "know". "Contact lens wearers know they need their eyes examined every year". "Contact lens wearers know to change 30 day contacts every 30 days". "Contact lens wearers know to take the contacts out at night". I could go on but that is the gist. I have never met this lady. You think for one minute I was going to have an open mind and heed anything she said after being so condescending? She knew she did it but could not control her unprofessionalism by continually saying "let's start over". I said I was uncomfortable and walked out. Never would step foot in that office or recommend to anyone. The other staff was lovely, kind and professional. For the doctor, horrendous. I wish I could give negative stars.

Wasn't at all pleased with Dr.Hanley. I went for new contacts. She refused to give me a new script…read morefor them because I have cataracts, which I already knew. I have had them for years, but have never been refused a new script. I coudnt get the appt with the opthalmalalogist for 3 months, and then I had to cancel it because of snow, So I have to wait till March now with no contacts. Not at all pleased!!!

I've been going to O'Rourke Vision Care for several years and am continually impressed by this…read morepractice. I live in the north hills and drive down to the south hills to see them, if that tells you anything! I've always seen Dr. O'Rourke, who is fantastic, and during my most recent visit, I saw Dr. Waddell. Both are very down to earth and very friendly, they listen to your concerns and answer questions thoroughly. All of the office staff are great to work with and they also explain everything. I really have no "negatives" with this practice. I recommend them to everyone!

Just got home from this office and very angry and displeased. My husband and I both had…read moreappointments, and wrote the incorrect time in our calendar by 20 minutes off for the one appointment. We were 15 minutes late for the first appointment, and were told one of us could not be seen because we were late. The office receptionist was not kind to us at all; very rude. There were no other patient's in the waiting room...not a one, and no other patient's even arrived to the office for their appointment until 40 minutes after we got there. Office staff were all sitting in a back room; not busy!! We have been going to this office for years. When I called to tell them why we would not be back. I was told Dr. O'Rourke's policy is he will not see patients if they are 20 minutes or more late. We were 15 minutes late. Really!? Very bad patient/customer service. Do not recommend this office...no grace periods given. I have never wrote a bad review before this one; this is how disappointed and angry I feel. Very disappointed Lynn Holzemer

I've been seeing Dr. Daoud for over ten years. Super nice guy and very knowledgeable. Always…read moretreated me and my daughters very well. Highly recommend.

Prices and selection are awesome. Service after the sale is second to none. Personal are friendly…read moreand helpful