Dr. Mack was so unbelievably helpful in the process of getting myself contacts! I am deathly afraid…read moreof even touching my eye but he was so patient and taught me tips and tricks on how to put in and remove my contact lenses. I attamepted contacts 5 years prior to this experience and simply thought it wasn't an option for me, but now I love wearing my contacts! He was very encouraging throughout the process so I felt comfortable to practice a couple times before deciding if I wanted to go through with it. Premier Family Eye was warm and inviting and actually made me enjoy a doctors visit! I wouldn't recommend anywhere else. I don't typically write reviews but I feel so strongly about my experience here that I wasnted to share it.

Very friendly and proficient. I highly recommend Premier family Eye Care for their excellence.read more

Dr Phifer is the best. He's been my optometrist for what seems like forever! He's very thorough and…read moretruly cares for your eye health. He makes you feel very comfortable and at ease while examining you. He never pushes anything he doesn't think you absolutely need. I also think it's pretty awesome that they have a machine that takes a 3D picture of your eye. This replaces the dilation of your eye. Which was great because I never really liked the dilating of my eyes. The staff is very helpful and courteous. I appreciate his work.

You won't find a more thorough eye exam! I never have to worry about my eyes after I leave Phifer…read moreEye. And the selection of glasses is great for all!

First time at this place ,a SHOUT OUT. To Kency ( not sure if spelled correctly) and Loraine. They…read moreboth were incredible helpful as I am having trouble with my vision insurance to get am appointment set up , they called the insurance company for me and clarify what was wrong, after I left the place I called the insurance back they told me how Metrolina should submit the claims . I called Metrolina , Kency answered the phone and told me that after I left they had discussed my situation , I told them the outcome of my call with the insurance and an appointment was set up. Thank you Kency and Loraine for going the extra mile.

Paid a premium for glasses, given 2 dollar framed, had 3 warranty claims 1st year. Trying to get…read morethe new frames for 4th warranty but the office is never open. No other office can help fix the situation. I would rather have my eyes removed than give them another dollar. Worst customer service, poor management, NOT ACCESSIBLE during normal business hours due to random office closure. Poor quality of eye glasses. I never ruined a pair until they sold these cheap temu glasses for 1k. I wouldn't even give 1 star.

Great visit with Dr. Patel. He was very professional, took…read morethe time to listen to my concerns, and explained everything clearly so I understood what was happening and what the next steps would be. The exam felt thorough and well organized. The team at Eye Care Center in Monroe, NC was just as impressive. The receptionist was welcoming and made the check-in process easy, and the eye technician was very kind, patient, and helpful throughout the appointment. Overall, it was a positive experience from start to finish, and I left feeling confident about my care.

It was a clear Tuesday afternoon, when we drove 45 minutes to this chain eye doctor in Monroe. Our…read moreregular eyecarecenter in Concord was booked through June. This place had a friendly eye care associate, Abraham and terrific Doctor Ryan Wurkis, who is originally from Concord. Dr. Wurkis had the best way of explaining terminology in layman's terms as well as a friendly disposition that could probably make anyone feel welcomed. Happily, we were seen right on time. Waiting was kept to a minimum. The staff had every COVID-19 safety precaution in place, but the single unisex restroom was in dire need of a cleaning. Though we are taking our prescriptions to an online fulfillment site, this visit was painless, dare I say pleasant, even. Worth the trip!

I've come here before and was fairly happy with my glasses. However, when I came for my exam they…read moregave me these eye drops but didn't tell me it would be $50 for a drop in each eye. On top of that, every single time that I have tried calling, they never picked up.

At the new location on Circle Drive... Apparently nothing…read morechanges based on reviews. 1 word describes this place: incompetent! They were very hurtful & nasty when they could have been nice and accommodating. It's the world we live in!

I was very pleased with my experience at Union Family Eye Associates. I have dealt with eye issues…read moreall of my life and usually see to ophthalmologists. I needed to update my contact prescription and my former doctor couldn't be seen for 14 months!!! I booked an appointment at Union Family and discovered that Dr. Bhat has all the technology and knowledge to address my eye issues. He and his staff are friendly and extremely personable! There is a nice selection of frames and even a good selection of Goodr sunglasses!

Amazing eye care!…read more I've been seeing Dr. Bhat for over 3 years and he has discovered 2 medical issues no one else would have detected. Very caring practice with high quality care!

I'm so very grateful for God leading me to Dr. Shaw. I was so hesitant to have cataract surgery on…read moremy eyes and never felt comfortable with other physicians prior to meeting Dr. Shaw. I went in unable to drive and now I have 20/25 vision, unrestricted and can see better than I can remember. The surgery was painless and Dr. Shaw answered every question I had with expertise and kindness. I praise God for my sight and will forever be grateful to Dr. Shaw.

Very small practice with a few select providers. I was notified before the practice was even open…read morethat the provider that I was going to see was running behind schedule so my waiting time would be longer than expected. However that was not the case. As soon as I checked in at the entrance of the building I was sent to look for my waiting area. Very easy to follow signs with arrows pointing you to the right area at all times. As soon as I got comfy in the waiting area, I was called back and was seen by the provider within 10 minutes.

I like Dr. Berkebile very much. He is patient in explaining things and is monitoring a retinal…read moreissue carefully. His staff is pleasant.

I arrived five minutes late and apologized for my slight tardiness and was told they would have to…read morereschedule my appointment. The women behind the desk were also fairly short tempered and rude in communicating this. Said the blonde one, "If you're late that means I have to go home late." We had four family members as patients here and I pulled us all to go elsewhere. Also to the owner of this business--we had four family members here, including my husband and two daughters. If you do not like losing four patients at once, I'd recommend training your staff on better customer service. Women who are rude to Dad might just lose Dad. Women who are rude to Mom, lose the entire family.

Great business that's been around for years in my hometown, I've come here for years since…read morehighschool. Even after moving all the way to rockhill to give them my business the ladies in the front are extremely professional and friendly and the doctors are always honest and give the most professionalism.

I had a fantastic experience with Waxhaw Family Vision Care! Brittany was absolutely caring and so…read morepatient doing all the testing machines with me explaining what was needed for each step! Lionel was wonderful and took his time helping me get glasses I really liked and that complimented my face shape! Dr. Cress was great at making sure I understood all the test results and plans moving forward. Wendy was extremely welcoming and very kind! I highly recommend this amazing practice for their outstanding staff!

You will get the best eye exam here you have ever had Dr Penegar takes his time and if you don't…read moreneed new glasses he doesn't sell them to you. Very professional quality service !

Had an eye appointment with the doctor. He was very nice, and afterward, was working with the…read morewoman behind the counter on getting the insurance claim handled for payment. I had two insurance options, Medicare and VSP, the largest nationally known eye care insurance program. As VSP had a $15 deductible, I opted to file thru Medicare, but she didn't want to do it. Medicare would have paid at 100% and saved me the $15, but she still balked, although it is her job to file insurance claims. So I suggested that she file anyway, and if there was a problem, we could always file under the other plan and I could pay the $15 deductible. She refused, saying that she would only file one claim, not two. At that point it really rankled me, and I said that if I had to knock on the door where the dr. was working, I guess he would help get this straight,. Her reply was, go ahead, he is my husband. He will stand behind anything she does. I demanded a copy of my prescription so that I could go to another dr. office to get my glasses, as I knew I wasn't going to do anything more there, and she refused until I paid her the $15 balance. With her attitude toward people and the fact that she is fire proof, she wouldn't last ten minutes at any other job. This is a rude, mean spirited woman who needs to be somewhere else. I will never go back into this doctor's office, which is sad. He is a good man. But his wife......