I had my first appointment with Dr Faust this week, and was very pleased. He is very personable,…read moredoesn't rush the process and is very good about explaining things in terms that I could understand. The receptionist was very pleasant also. I was also very pleased with the optician. He was very patient and explained the options available in detail and the advantages and disadvantages of each. I would highly recommend this practice.

Dr. Gifford is the best. Have been going to him for 15+years. He is so caring and thorough. Listens…read moreto any concerns you might have. He stays on top of issues you are having. His staff are very pleasant and sweet. I would highly recommend Dr. Gifford as your optometrist.

I was quite disappointed with my first visit to Vision Care Associates. My appointment was…read morescheduled for 11:30 am. My initial assessment did not start until 11:55. When I mentioned my displeasure to an associate, I was simply told "we have been running late all day". No attempt was made to tell me in advance that they were running late or any form of apology. This will be my last visit to the place of business.

I CAN SEE! I CAN SEE! Thank you Dr Nichlolas Graham, OD, MS . Let me tell you folks that he is the…read moreBest at what he does Bar None. Great customer service. Awesome experience! When it comes to your vision! Diversified Eye-care is an easy decision! God Bless all my fellow yelpers always

Dr. Graham is a great Optometrist, very personable, great service & very thorough. The staff is…read moreefficient and appointments are timely with very little waiting. There is also a good selection of frames styles to try. Highly recommend!

I was looking for a new eye doctor and this practice was recommended by someone so I thought I…read morewould try them. I had an eye appointment on May 12th. I had to wait for a very long time before seeing the doctor and when he came in he apologized and said it was a communication problem. I can accept that so we moved on. The eye exam went well but when I was checking out I asked for my prescription. I was told he was t finished with it and they would let me know when it is ready. It has been TWO WEEKS and I still do not have my prescription so that I can get new glasses. I called and they said he is very behind and he will get to it. Still nothing....This is very poor service in my mind.

They were amazing. I came in, was helped within 5 minutes and they repaired my broken glasses for…read morefree. Very very kind and more than willing to help and answer any questions that I had. I would highly recommend them, especially if you need a pair of glasses fixed

I just want to start this off by saying my family and I have been going here for over 10 years. I…read moremoved recently out of state but have continued to see them when I'm in town for exams. In March I purchased contacts and then glasses later on this year. I'm in town for the holidays and unfortunately had forgotten my contacts. I called and explained the situation, how loyal we are and how I'm from out of town. I nicely asked if I could swing by and get 2 pairs of contacts - Wendy declined and proceeded to say that unless I come in for an exam or put in an order I wouldn't be able to get the trial contacts. With the amount of years and money my family and I have spent, and I can't even get 4 individual contacts. Safe to say I will not be a returning customer.

Dr. Swenson is wonderful. I went to a different doctor before coming to FCEC and she screwed up my…read moreprescription. Dr. Swenson worked with me for 2 months to get back to where I needed to be. She was very nice every time I saw her or spoke to her on the phone. The office is elegant and the staff is professional and polite. If you are looking for an optometrist I recommend FCEC and Dr. Swenson highly.

Dr. Lee Wiley... I cannot say enough positive things about him. He is personable, knowledgeable,…read moreconfident, empathetic, courteous, & very professional. It is quite obvious that he truly cares about his patients as he takes plenty of time with each one & answers any/all questions thoroughly. He also explains procedures/surgeries in "layman's terms" & doesn't talk over your head. I recently had the privilege of undergoing two cataract surgeries w/laser by him & I'm seeing clearer than I have in over thirty years. He is an amazing cataract surgeon but I now plan to start going to him for my routine eye care, as well. I highly recommend Dr. Lee Wiley with Charlotte Eye, Ear, Nose, & Throat Associates.

Earlier this year Dr. Wiley performed both my cataract surgeries and said I wouldn't need glasses…read morefor distance, yet I do ~ ok, I can live with that. However, he didn't treat other after-surgery issues properly ~ blurriness, not seeing clearly from both eyes, & starbursts were blamed on dry eyes (given a daily Rx) and conjunctivochalasis (given Rx for 2 weeks). Returned for 3 month check up with same issues, but he said I was "doing fine" ~ I wasn't. Also, during the 4 months after surgery, I had to request prescriptions for new glasses (isn't that standard after cataract surgery?). Based on wearing 'cheaters' after surgery, I knew the first prescription he handed me wasn't right, so he changed it to what I requested. At my 3 month check up my vision had degraded a bit, and I knew the prescription needed tweaked, yet still had to request it. I again didn't agree with it, but he wouldn't change it (I had it filled, but couldn't see right). Two months later, I went to a different Dr who not only issued a new prescription that I can see well with (and she questioned why Dr. Wiley had put in a correction for astigmatism since I no longer had that condition after paying extra for the lens to fix that), she also discovered my oil glands were clogged (Dr. Wiley never checked that), I still had conjunctivochalasis (Dr. Wiley didn't recheck that on my last visit), and his dry eye Rx wasn't the proper treatment. The new Dr started a treatment plan for all 3 issues, and after 4 weeks everything cleared up, and still fine after 3 months. Bottom line, I have no faith in Dr. Wiley. I feel he just wants to do all the cataract surgeries, is intolerant of any issues that arise afterwards, and simply cannot prescribe lens properly. As a side note, I have a friend who also had the same surgeries with Dr. Wiley and had ALL the same issues. Needless to say, neither one of us will be returning to this practice.

Change is constant, right? My insurance provider decided to…read morechange from VSP to EyeMed which meant I needed to find a new provider. I had cataract surgery last March which corrected my distance vision. The downside is that I now require readers. In addition, for my part-time job, I work on a computer in a public place so I need bi-focals. Unfortunately, I lost one of the lenses and the frames are damaged. It took 2 weeks to get an appointment. I was there early for my time. I filled out some paperwork and was ready to go when Dr Brook Vastis called me in. We talked about my transition to her practice and my vision needs. Mainly to get an exam to provide to my PCP, replacement bi-focal lenses and frames. The office environment is professional and functional. The Reception process was smooth and easy. While I was waiting I noticed there were two ladies that were talking to patients about their frame selections. They have a lot of premium choices, Maui Jim, Lilly Pulitzer, State Optical, Barton Perreira, Lafont of Paris,Ernia O of Barcelona, Silhouette, Ovo Optics, Modo, Morel and Kate Spade to name a few. I met with a lady named Jessie to talk about selecting frames and lenses and completing my order. She was very professional, friendly and helpful. I was pleased my insurance covered a large percentage of the overall costs. While changing medical providers can sometimes be anxious and stressful, this was not one of them.

They are amazing and have been every visit that I've ever had. It doesn't matter whether it's the…read moreexam looking at glasses for making an appointment... The staff are always so helpful. I was one this first patients. When my insurance changed he was not in network. After 2 years I went back. Hands down one of the best doctors I've ever had. They are ahead of the curve with technology and he always knows the newest multifocal contacts that are coming out, etc. I highly highly recommend Optique

I have wanted eye surgery to correct my vision for quite a while now. As the cost was no longer…read moreholding me back, I decided to book a consultation here. During the consultation, the staff ran a plethora of test on my eyes to get a baseline and determine my eligibility. After, Dr. Nunnery came in and informed me which options I had for vision correction. I was still very much nervous, mostly due to my own fears, so I decided to give it a week or so to think about. I ended calling back and booking the appointment for PRK. I went in about a month later for the surgery. Due to some technical difficulties, the staff ask me to return the next day for the surgery. I went back the next day, and they performed the procedure. The team went above and beyond to ease my nerves. The surgery was only about 20 minutes in total and as I rose from the chair, my vision was almost perfect. The couple days after PRK are miserable as the healing process begins, but I was supplied with plenty of prescriptions, gear, and guidance to ease the process. There also were a few checkups during this period to ensure the process is going smoothly. It's about a month after my surgery and I am so happy with the decision. My vision is great, and the cost of about $6000 was worth every dollar. Dr. Nunnery is a professional in his craft and is a personable individual throughout the entire process. The rest of the staff is just as kind and ensured I had as seamless an experience possible.

Great experience getting EVO ICL here. Got me in quickly for a consultation and got my procedure…read moredone the same month! Great customer service from all staff!