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    Visionworks

    2.5 (41 reviews)
    Closed 9:00 am - 7:00 pm

    By appointment only

    Services - Visionworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

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    Reviews With Photos

    Jessica D.

    I now understand when people say "I wish I could give this business 0 stars." HORRIBLE experience. First, I can't tell you the name of any of the 6 staff members there -- that should have been a red flag.. Walked into Visionworks 5min before my 4pm appointment. I signed in & had my temp checked. Waited less than 10min to be seen by a girl who remains nameless. She was nice with cute Easter nails. Asked me to wash my hands then took pictures of my eyeballs or whatever & puffed some air. Still all good. Next I saw a blond older lady doctor with horrible bedside manor (obviously since I don't know her name). She spoke to me like I had no clue about anything at all. This was annoying but I chalked it up to her personality. Exam done I decided against having my script put into anything there even though my insurance would cover it, I just wasn't comfortable. Asked for my script & this is where it all went downhill. I listened as the girls working there complained about a customer who had complained the day before. One of the girls asked "which one, they all complain?" --red flag number idk 3). Got my receipt for the exam & decided to leave their gossiping & wait for my script outside. 10min go by I walk in as patients walk in for their appointment. After 28min of waiting & seeing the doctor 2 times finally a receptionist asks what I'm waiting for. Another couple minutes I say, "if this is going to be much longer I could come back." She finally explains that the doctor might not get to it today. This was terribly frustrating since I was there for 2 appointments & waited for 30min. I assume since I was taking my business elsewhere for glasses I was ignored like I wasn't there. I raised my voice & told the receptionist know that it was horrible service. They could have told me to come back from the beginning. Not keep me there waiting & waiting for no reason. I just don't don't understand how the doctor could treat her patients that way. I would never go back or ever refer a friend or my worst enemy. I have no idea how this place is still in business. So unprofessional.

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    7 years ago

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    Review Highlights - Visionworks

    Thank you so much to Melissa and staff for always making my family and I feel at home and appreciated.

    Mentioned in 4 reviews

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    Clarkson Eyecare

    Clarkson Eyecare

    3.0(10 reviews)
    0.2 mi

    Clarkson eyecare is the most unprofessional eyecare provider I've ever dealt with. The billing…read moreperson has no idea of what she is doing. I had services provided more than a year ago and they still haven't figured out how to bill my insurance company. I've called them more than a dozen times only to speak with someone who was a total incompetent & after explaining how to do the billing the idiot continually sends me an invoice & then sends the account out for collection. I've dropped the company & now work with another eyecare provider & recommend that you steer away from this unprofessional, arrogant bunch of idiots. The doctor on staff has no bedside manner & I'm glad not to have to deal with him or his staff ever again.

    I had the most negative experience with Jaime Costello of Clarkson Eyecare. I have never received…read moresuch unprofessional and inadequate care in all the years that I have been seeing an eye professional. I was referred to this practice by my husband. He gave the practice a great review. He, however, was seen by John Costello, not Jamie. I am a healthcare provider and have always introduced myself as I enter the patient's room. I had to guess if this was the technician or the provider until I asked who she was. After determining that she was the provider, Jamie launched into monologue (not dialogue) about how I was misdiagnosed by my long-time eye care professional about my dominant eye. She indicated to me that not only was I misdiagnosed, but the contacts that I was wearing were the wrong prescription. I had to stop her monologue and state that I had not experienced any vision problems with my current contact lens prescription. She was insistent that I needed to have the power and dominance changed and proceeded to give me a new pair of contacts. This was after I told her repeatedly that I was there for an annual eye exam, not a contact lens consult. Much against my better judgement, I put the new contacts in. I could not see anything but a blur. I must have stressed this to Jamie many times after putting the newer prescription lens in. My voice was never acknowledged. Jamie said I would have to get used to them and stated further that I shouldn't drive a car for a few days. What kind of professional advice is that?!!!! Jamie then proceeded to state that " I want to dilate your eyes today, but I won't." Again, what professional says that?!!! I indicated that I had hypertension and as a standard, had annual dilatation to exam the vessels in my eyes. It is a standard of care that patients with hypertension have a dilated eye exam annually. Patients are entitled to this standard of care!! In all, the exam took 20 minutes. As a healthcare provider I spend at least 30 minutes with a new patient. The ingredients that were missed with Jamie were failure to perform a comprehensive, quality eye exam for baseline data, failure to obtain a subjective history, dispensing a prescription without clinical indications. I have no recourse but to report Jamie to the Board of Examiners of Ophthalmic Dispensers and Ophthalmic Technicians. Jamie needs to review standard principles of a comprehensive eye exam as well as taking a course in public relations. The frightening part of this is how many times has this inadequate care been going on for. How many times has Jamie dismissed a patient's concerns or not completed a comprehensive eye exam? This represents a huge problem for senior citizens who lack a working knowledge of the standards of eye care. I was then verbally humiliated because Jamie could not believe that I did not have a pair of glasses. She stated, " I can't believe that you don't own a pair of glasses." I thought to myself, what if I can't afford a pair of glasses? I was then ushered to the front of the office where I was met by Jill. I was pressured into exploring the progressive lens option despite my repeatedly stating that I had tried them in the past and they were not an option for me. At this point all I wanted to do was leave and get home to remove the contacts that Jamie had insisted on giving me. I called the office later that same day and spoke with the practice manager Dana. I relayed my negative experience about the visit to her and requested that I be given a refund since the care was not what I made the appointment for. She offered an appointment with John Costello. I declined this quite out of concern that my eye care needs would be incomplete and not comprehensive. Again, I will be sending an official complaint to the certifying organization for failure to perform a comprehensive/quality eye exam for baseline data, failure to obtain a subjective history, and dispensing a prescription without clinical indications. I strongly urge the public to read this review and find another eye care provider. I needed to give a star rating, I was forced to give a 1 star. I should have been a negative 5 star !

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    Howell Spare Pair Vision Center

    Howell Spare Pair Vision Center

    3.8(10 reviews)
    1.3 mi

    Today, I called a facility on behalf of a friend who doesn't speak English. She needed to make an…read moreappointment for her son, who also isn't fluent in English. Both are here legally and pay taxes--her son even works. The phone rang, and a man named "Stu" answered. I explained the situation, letting him know why I was calling and making the appointment for them. The moment he understood what I was saying, his entire demeanor shifted. His tone turned cold and condescending, and he asked, "How are we supposed to understand them then?" His attitude was palpable. He abruptly put me on hold. When he returned, he said there was an opening for next month, but his frustration was evident as he began asking for the boy's information. For some reason, he became flustered and placed me on hold again. This time, I was connected to a woman named Elise, and she was the complete opposite of Stu. Elise was kind, professional, and understanding. She took the information without any issue, wished me a good day, and even thanked me for calling. Her attitude was a breath of fresh air, but it made Stu's behavior stand out even more. I understand that tensions are high right now with the ongoing migration issues. I fully support efforts to secure our borders. However, that doesn't give anyone the right to mistreat others--especially those who are here legally. A simple, polite response like, "I'm sorry, we don't have anyone who speaks her language. Does she have someone who can interpret when she arrives?" would have been sufficient. Instead, Stu seemed determined to create a problem where there didn't need to be one. I can't shake the feeling that his behavior stemmed from a deeper, racial issue. At the very least, it was a blatant lack of respect and professionalism. Next month, we'll be seeing Stu in person. I can only hope the facility addresses his attitude before then. Everyone deserves to be treated with basic human decency--no matter their background.

    I've been going to Spare Pair Howell for a good 6 years, maybe more, my family as well. For me,…read moresuffering from retinal and other eye issues, they're the best. Dr Goldberg is an excellent eye doctor: caring, extremely knowledgable, thorough and and keeps in close contact with my retina specialist in terms of any updates, concerns and/or findings. Stewart, as well, is excellent in terms of assisting you with selecting the best frame and lenses for your needs. Further, making sure the lens is cut correctly and that the frames are fitted correctly as well. The staff as well, is always pleasant, helpful, and knowledgable in addressing insurance coverage. Although one usually gets eye glasses every 1-2 years, it's always a great experience. This location may not have the wide selection as Manalapan, however I've always found a frame that perfectly fits my needs and their service is excellent. Highly recommended.

    Mighty Young’s appliance

    Mighty Young’s appliance

    5.0(2 reviews)
    0.4 mi

    I love to be totally educated about an applience before purchasing it. They took the time and…read moreanswered all my many questions until I understood. I was not rushed through the process and was confident I was buying exactly what I needed for ME. They also stand behind their products 100 % . I won't go anywhere else to purchace appliances. Most appreciated is their honesty !!!!

    Luckily family and friends recommended Mighty Young's Appliance to me. It's rare that people take…read morethe time to send a note to commend excellence in every aspect of their purchase experience. You only hear the bad stories. Please take the time to read this review. This situation is one that is very positive and I want to shout from the mountain tops. In the last several years I have had the need to replace all of my kitchen and laundry room appliances. This was done with a local appliance store located in Howell NJ. They have been in buisness forever and my positive experiences are the reasons why. Mighty Youngs appliance. They have a web site www.getyoungs.com. During the pandemic I even purchased a clothes dryer site unseen from them over the phone 732-363-0466. Only requirement was it needed to match my previously purchased washing machine. The entire staff are so very helpful. They provide a more personalized level of service. Their prices are most times better than the big box stores. From the purchase to the delivery to the installation and leaving my home in pristine condition afterwards. As luck would have it my most recent purchases included a refrigerator that had some problems. Fred is the owner and also does most of the service calls. He has been in the buisness forever and has a vast array of knowledge. He is amazing in every way imaginable. Positive Customer Service does not even come close to describing Fred. Unfortunately the refrigerator was not repairable and needed to be replaced. Fred and his staff took care of every aspect of the swap and install of the replacement. Fred's upbeat attitude and never giving up and wanting my experience to be positive made what could have been a very negative situation ok. As far as I'm concerned there is no other place to purchase an appliance. Save yourself the time and energy and go right to Mighty Young's.

    Verizon

    Verizon

    2.9(14 reviews)
    0.1 mi
    $$$

    I would give it a zero if i could. Shady business do not tell the truth and after i caught on to…read morewhat they were doing threatened to call the police on me. They are not a Verizon Corporate store and you should know the difference between them. They have extra charges that the Verizon Corporate do not charge such as set up and go 49.99 if they transfer your data . My son did it himself and they still tried to charge him the fee. They tricked my husband into doing it well more like forced him. They had the audacity to tell me the Verizon site is never correct when i check what my future bill would be. We went in for the 1100 dollar deal and got 750 keep your old phone and they put it on the bill as a new line for the old phone and i was going to get charges an extra 48 dollars a moth on my bill for service to the phone even after telling them we didn't want the old phone hooked up to service. They insisted we got the 1100 deal as well and said oh Verizon will pay for 36 months for the old phone sounded shady to me called Verizon and as suspected not true at all. And when confronted about it the manager i guess was this young kid Lawrence talked over me told me i was wrong and threatened to call the police to have me removed from the store. I will never do business there again. Called Verizon and got it all taken care of and profusely apologized to for the stores actions and lies. BEWARE!!!! The set up and go charge is not a corporate Verizon store charge it is a charge the store charges which is why the guy insisted he do it for my husband.

    We were courteously greeted as soon as we arrived. Nicholas Fredericks explained our options…read moreclearly and throughly. He made sure we were aware of services we could add, but didn't press when we weren't interested. We got the new phone we wanted at an affordable price. Dealing with Nicholas was a pleasure.

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    Verizon
    Verizon
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    Visionworks - optometrists - Updated May 2026

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