Had a very rough time being in the salon knowing a different stylist employed here, (Jenni) called…read morean entire local high school dance team "Slutty" on social media yesterday. Shame on her, and shame on management for allowing this bigotry. Although I love the hair stylist I go to here, I will not be back knowing this is the kind of ignorance allowed here.

Highly recommended! This salon was my go-to while working in Waterloo! Fantastic staff!read more

With the end in mind I was content with the haircut as it ended up but I was disappointed that the…read morestylist could not do a traditional skin fad and beard trim as I requested. I made a request when booking my appointment that I wanted the best stylist whom could do a fad on hair and beards. The team member whom took my appointment assured me the stylist I was assigned was a new graduate and new all the trends and techniques. My stylists was very new and had to stop to ask a more experienced stylist for help on technique. Again was content with the look when all was done but the bread trim and hair cut did not meet what I was looking for the 40 dollar charge. Based on their reputation I am sure this Salon is solid, just not for what I was looking for.

I saw Dawn for a haircut at Kate and Co and loved it! She was so friendly and knowledgeable about…read morehair. I hadn't cut my hair in a super long time so I was nervous to get it done. I explained to her what I wanted done and she did exactly that and even gave me style tips! My hair looks so much thicker and healthier now. Will go back!

Kayla was very easy to talk to and listened to what I wanted and gave helpful suggestions. She took…read moreher time to do conditioning treatments which my hair needed badly. Now, I don't have to pull my hair up because I can't stand the fizziness! I love how my hair turned out and am very pleased with the cost. She even asked if I wanted anything to drink, which is an extra I appreciate. This will be where I go for all my "hair needs" from now on. Thank you Kayla

In September I went in for a haircut with Mel and the experience I had was not what I was expecting…read moreat all. Firstly, I have never had someone start our appointment asking me what I liked and disliked about my hair and she genuinely listened to me with no judgement but complete compassion for who I am and how I felt about my hair. Little did Mel know that my hair is actually very touchy and emotional subject for me. Mel did more than cut my hair, she spent SO much time styling my hair and showing me how and why she was doing what she did. She took my thin, flat hair and gave me volume I truly did not know was possible for me!! She saw me! As a person that just wanted my hair to look nice, and she left me actually feeling pretty. My hair looked the best it has ever looked (even better than my wedding day)! This was my first time sitting in Mel's chair and the first time in anyone's chair in over 5 years, but I know Mel and the wonderful ladies at Trends are going to have you walking out feeling good about yourself and not just your hair. As I sit here 2 months after my appointment my heart is still so full of gratitude and love... all because I went in for a haircut. Thank you, Mel and Trends, from the bottom of my full heart!!!

This is my favorite place to get a haircut. I'm not a planner so being able to walk in and get a…read morehaircut without an appointment is a must for me. This place has been here for well over a year. It's slowly gaining more popularity but I generally like it because it's less busy than other locations. The manager April is fantastic. Knows my husband and I by name when we walk in. Her hair cuts are always spot on. She's friendly and you can tell she enjoys her job. Tammy has also been at this location for a long time. She's one to say it like it is and has a huge personality. But this is good! Not a bad thing. She's very nice and outgoing. Her haircuts are fabulous too. I've had haircuts by some other stylists here other than April and Tammy but my husband I agree they are the best. But I've never gotten a bad cut. I try to use my app to check in. This way I know how long the wait will be and it puts me on the list so when I walk in I don't have to wait long. They are no pressure with selling products but are happy to recommend.

Tried to establish a routine of bringing our 3 sons here. Online check in is somewhat pointless as…read moreyou still sit & wait. On our 1st time 2 out of 3 cuts were ok, the 3rd was awful & we took him back to have it fixed. The next visit because we didn't want the girl that did a bad job on the 1st visit we had to wait a long time, but sucked it up because we were not going to chance it. The last visit we did an online check in for one boys cut, called to give the girl we wanted a heads up that we did the check in & would be there in 30 minutes as it told us. When we arrived she finished up her previous client & then without a word took her lunch break !?!? So we sat, and sat, and sat. When she finally was ready the same person who did a great job the first time did a HORRIBLE. My son looked like the blonde guy from Dumb & Dumber. The hair on his forehead was a straight line angling from just above his left eye brown to almost his hair line when got to the other brow. We won't be back.

I've been seeing Kristy (the owner) for haircuts for almost 13 years! My style and preferences have…read morechanged, and Kristy has been great about keeping up with my ideas! Her new location on University Ave is spacious, clean, and quiet. It's nice to be the only customers when we stop in. There is a second chair in another room, but we haven't been in when they're both working! Kristy is professional, talented, and very kind. It's always nice to catch up when we stop in for our haircuts! We even make the drive from Cedar Rapids now, and it's worth the time.

Razors Edge has some of the most accommodating staff I have ever had the pleasure of meeting. They…read moretruly know what quality customer service is. The rates are very appropriate and it is very clean inside. 10/10 would recommend coming here, will come here for many hair cuts & other beauty needs!

We had such a wonderful experience today with Lauren and Emily at the salon. Lauren did an amazing…read morejob with my mom's short hair, making it full and nicely framing her face. Emily did a terrific job on my long hair, giving me layers. Both of them were attentive and truly talented. I highly recommend their services for anyone looking for professional and personalized stylists. ---

I recently had an appointment at Jiva Salonspa. I thought my appointment was for 1130 but it…read morewasn't. It was for 11 o'clock I got there at 1115 so I was 15 minutes late but I thought I was 15 minutes early I apologized to everyone profusely for being late and the receptionist said that she'd go back and see if I could still keep my appointment the person that I had the appointment with was the top tier hairdresser and she said that yes she could take my appointment so I sat down in the chair the woman did not speak Only the minimum. I showed her photos of what i wanted. She began to dry cut my hair which I've had dry cut before so I was fine with it and she just seemed to act odd in that she didn't speak, smile, or ask any questions. She sat in a chair while she cut. That too was okay. At one point I asked her where the layers were starting. She indicated at my eyebrow. That was odd. I indicated I wanted layers to start at chin level. Honestly I was nervous to say anything because she created such a hostile environment. If she didn't want to cut my hair she should have said so. The cut looks like a different cut on each side. When the cut was completed (not near as many layers as I'd shown in the pictures) she asked me if I wanted a shampoo. What? Never have i heard of a shampoo after the cut. Obviously i said no. The entire visit to Jiva Salonspa was unsatisfactory and odd.

I have been going to Alter Ego for several years. My stylist is Ann and she does a wonderful job!…read more I recently consulted with her about dealing with my grey hair. She made some suggestions and then highlighted my hair. I think it looks fabulous. Her haircuts are awesome. I highly recommend Alter Ego and Ann.

Aly did an awful job with our 5 year olds hair cut, so uneven. We could have done the same at home…read more Would avoid!!!! Save your money.

This store and chain is terrible here locally there's an hour and 20 minute wait most of the time…read moreand you can't reserve online you have to. They're only accepting walk-ins because they're so busy yet. They just closed the store and another area of town and all their stores have a long wait time. What kind of business model is this? Hopefully this chain goes out of business because they're not servicing their customers I won't use them ever again.

I walked in today and there were three girls standing at the counter. Not one of the them greeted…read moreme when I walked in. I stood looking at the combs for several minutes and no one offered to come help. One of the girls was leaning up against the counter picking her nails. Another customer walked in and the same thing, no greeting what-so-ever. At least my teasing comb was cheap.

I went in to buy a pair of hair shears the salesperson said & I quote "what in the world is someone…read morelike you gonna cut with these" I can't tell you is what I said lets just say the other customers applauded me.