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    Hairport

    5.0 (1 review)

    Services - Hairport

    Haircut

    Haircut and shave

    Shave only

    Hairport Photos

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    5 years ago

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    Sport Clips Haircuts of Waterloo

    Sport Clips Haircuts of Waterloo

    2.7(10 reviews)
    2.6 mi

    I've been a Sport Clips customer for years, but this experience was bad enough that I won't be…read morereturning to this location. I brought my son in for a basic kids' haircut. He showed the stylist a reference photo of what he wanted, and the stylist responded by saying something along the lines of, "That's a $300 haircut. I'm a $4 stylist." That alone should have been the warning sign. The haircut turned out so poorly that we had to take him somewhere else afterward to get it fixed. My beard trim was also noticeably messed up. This wasn't a matter of being picky or expecting a high-end salon result--it was basic haircut quality and basic customer service. The bigger issue is what happened after. I contacted Sport Clips customer support, who said they forwarded the complaint to the independently owned franchise location. I waited roughly a month and heard nothing. I followed up again, and customer support again said they would forward it to the owner and ask them to contact me ASAP. Still nothing. So at this point, the issue is no longer just a bad haircut. It is a bad haircut, an unprofessional comment made to a kid, a beard trim that was messed up, and a franchise owner who apparently cannot be bothered to respond to a legitimate customer complaint after multiple attempts through corporate support. Mistakes happen. Bad haircuts happen. But ignoring a customer for weeks after the company itself says the owner will follow up is unacceptable. I would strongly recommend avoiding this location, especially for kids' cuts.

    I'm from out of town and go to do a walk in. one person is getting a haircut by one stylist and the…read moreother girl standing at the front desk says "are you on the list" meanwhile no one else is waiting or even in the store. she proceeds to tell me she can't cut my hair with an hour and 20 minutes until closing because she has to wait for the online check ins to show up. keep in mind NOT ONE PERSON IN STORE ON THE LIST, but couldn't cut my hair..... what a joke and honestly should be ashamed to employ her.

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    Sport Clips Haircuts of Waterloo
    Sport Clips Haircuts of Waterloo
    Sport Clips Haircuts of Waterloo

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    Hairport - barbers - Updated August 2026

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