Scheduled an appt & got in on time, gentle, just what asked for, took his time, made sure my nails…read moreall matched in length and shape! None of employees were on their phones distracted & it appeared that the clients were the top priority not to mention how clean the salon was! Top of the line beverage choices too Thank you Tommy for such a wonderful experience, this is definitely my new recommendation to others! Side note: they do have punch cards & you can pay cash, card, venmo, or cashApp!

So my friend and I were in need of a little girl time and decided to go here based upon a…read morerecommendation from someone that I know who had some beautiful nails. We came in kind of late as a walk in so the only thing i disliked was that as soon as the nails were finished the lights were shut out and it was clear they wanted us gone....(it was Halloween so i kinda get the rush)....So we went in and immediately the lady at the front desk was welcoming and showed us her beautiful cat eye nails, and from that moment we were sold lol my friend got the cat eye in red with a black back and I got a different type of magnetic color...purple with a black back with like shimmer....they turned out incredible will be back.

Great prices and speedy service! Call ahead and get an appointment. Helen and Lam are the best!read more

Walk-in for a French manicure to my own nails. It has been 5 weeks and still as lovely as ever.read more

I LOVE THIS SHOP. I've been so satisfied for 5 years! Never a problem with "nips", too short…read moreclips, or anything painful. VERY NICE LADIES!! Always accommodating whether it be a beverage or chair adjustment etc. They ALWAYS try to make the customer feel good.

Horrible ! my daughter & came in as a birthday gift for my grand daughter. The three of us could…read morenot even have a conversation because they were talking so loudly between themselves. not relaxing in the least, they rushed us through. .. Pedi French tip for the 3 and a mani for the little one... idk if we were even in our chairs 30 minute. disappointing. We plan to go else where when meeting in Waterloo.

I love Diamond. They always do an amazing job for me. If I have a complaint or an issue with the…read morenails, I tell them and they fix without complaint. They are very friendly and aim at exceptional service. The owner is super sweet and always has a smile on her face. Mike is my normal nail tech and he never disappoints. He will try to match what I want to a T. Will always recommend 10/10

Okay I normally don't do this but I'm doing it. Rant Alert…read more I went to Diamond Nails at 4:40pm, I was seated by 5pm and showed the nail tech a picture of what I wanted. See pic attached. He nodded and got to work. I thought it was odd that he did literally 1 coat of polish and sent me on my way. I got to my car and looked at my nails. They were completely see through, the hot pink polish that was previously on my nails was still on my nails and "coated" over. I also check their Facebook menu pricing, it said "full set with shellac polish, $40.00", I was charge $53.00 +tip. I walked back in and politely asked for a color change as I didn't not like the color provided and you could still see my old polish. They told me to take a seat and a lady came and got me. Instead of just using polish remover she complete shaved down my nails, re buffed them, and painted them the pink I had chosen. She proceeded to charge me $24.00 +tip for a color change. The owner/manager could tell I was not happy about this and handed me a $15.00 gift card, I went to use the gift card to pay for the polish change that should have been free since it wasn't done correctly the first time and the owner/manager proceeded to tell me I couldn't use the gift card until the next time I come. I'm screaming mad but am terrible at confrontation and don't want to "be a Karen". Ladies, learn from my mistake. Do NOT go to Diamond Nails in Waterloo. I have gotten my nails done for years and I have never paid almost $100.00 for a full set with pink polish (no designs). Okay rant over, thanks for listening.

I had a pretty decent regular pedicure done here about a week ago. One of my toenails has chipped a…read morelittle, but it's not awfully noticeable. The technician spoke very little English, but was pleasant and even funny at times. The massage chairs could've used a little instruction, but otherwise I felt the visit was well worth the $30.

I'm so happy they have closed , y'all I went there and I said to my bsf "you should go to diamond."…read moreThis lady said "oh you wanna go there then go" "they are mean there but go they do bad job" no Bitch my nails was ugly asf and they where supposed to be round but where ALL DIFFERENT SHAPES and they broke off in 2 days literally

I am currently getting a pedicure with Anna. My feet have lots of issues. She is doing a fabulous…read morejob! The salon is clean and the staff are friendly. Highly recommend.

I got an acrylic full set with pink polish and glitter. I asked for a pink and white set with…read moreglitter, photos included. The store was clean to untrained eyes, but the seat I was placed in clearly hadn't been cleaned since the last client. The manicurist was nice but either untrained or just didn't care. My nails are uneven, bumpy, and there are spots that don't have any polish on them, and just not what I asked for. She also cut a few of my fingers with the electric file which still hurts. I would not recommend this business and will not be going back.

I called in a Thursday night for a brow wax and tint! They scheduled the appointment for the next…read moreday! The student who did the services was super friendly and did an amazing job!! I will definitely go back! Also the price was unbeatable!

I found the staff friendly and helpful; the haircut I got was excellent. I was impressed that an…read moreinstructor checked the work of the student who did the haircut, and showed her how to improve it a bit. Sanitation appeared to be excellent. I would go back.

Fantastic place! The product they use is cruelty-free!!…read more#vegan I was referred to Trio by a friend who gets her hair done here. I was in search of a massage therapist. I have been in twice so far. It is cute and fairly spacious. The staff are nice. They have little samples and offer you lemonade. There are often a few people having their hair done when I go in. It is very clean. My massage therapist is amazing. They offer a varierty... I go for firm or deep tissue rather than relaxing. They have great smelling oils. The prices are reasonable. I will continue to return for massages. It will be my place of choice for haircuts in the future. Highly recommended. If you go, please give them my name!

Tore the skin off with too hot wax and putting it down in my right outer socket. Had been going…read moreabout a year with mixed results but somehow it was my fault and expected me to pay for it and saying they just can't make me happy and I just didn't want to pay? Couldn't roll my eyes hard enough. And they hold grudges if you point out anything they missed or over charged you for. Haircut I got was nothing to write home about.

Super kind staff, walk-in "appointments", amazingly relaxing pedicures with massage chairs, and…read morenewly renovated salon. Very clean and hygienic services. I've been to many nail salons, but keep coming back to LA Nails & Spa. I highly recommend!!!

I wrote a review on google as well but my experience was so terrible I decided to come to yelp too…read morebecause this needs to be spreaderd more, the manager I believe Johnny is so rude unless you are a regular customer that comes all the time, I was disappointed with my experience and I asked if they were gonna do something about it and he proceeded to laugh at me being upset like I would've got a lot more rude to him but I didn't because there was children in there. He needs to be fired and then talks shit about all his customers in the other language, if you think hes nice and likes you think differently. This place sucks you can for sure find somewhere better in the area. Johnny your a piece of shit! If i could i would give it 0 stars!