Had a very rough time being in the salon knowing a different stylist employed here, (Jenni) called…read morean entire local high school dance team "Slutty" on social media yesterday. Shame on her, and shame on management for allowing this bigotry. Although I love the hair stylist I go to here, I will not be back knowing this is the kind of ignorance allowed here.

Highly recommended! This salon was my go-to while working in Waterloo! Fantastic staff!read more

We had such a wonderful experience today with Lauren and Emily at the salon. Lauren did an amazing…read morejob with my mom's short hair, making it full and nicely framing her face. Emily did a terrific job on my long hair, giving me layers. Both of them were attentive and truly talented. I highly recommend their services for anyone looking for professional and personalized stylists. ---

I recently had an appointment at Jiva Salonspa. I thought my appointment was for 1130 but it…read morewasn't. It was for 11 o'clock I got there at 1115 so I was 15 minutes late but I thought I was 15 minutes early I apologized to everyone profusely for being late and the receptionist said that she'd go back and see if I could still keep my appointment the person that I had the appointment with was the top tier hairdresser and she said that yes she could take my appointment so I sat down in the chair the woman did not speak Only the minimum. I showed her photos of what i wanted. She began to dry cut my hair which I've had dry cut before so I was fine with it and she just seemed to act odd in that she didn't speak, smile, or ask any questions. She sat in a chair while she cut. That too was okay. At one point I asked her where the layers were starting. She indicated at my eyebrow. That was odd. I indicated I wanted layers to start at chin level. Honestly I was nervous to say anything because she created such a hostile environment. If she didn't want to cut my hair she should have said so. The cut looks like a different cut on each side. When the cut was completed (not near as many layers as I'd shown in the pictures) she asked me if I wanted a shampoo. What? Never have i heard of a shampoo after the cut. Obviously i said no. The entire visit to Jiva Salonspa was unsatisfactory and odd.

Not sure the name of the lady but the manager had to stop her from cutting my hair because there…read morewas blooding running down on both sides of my neck. Lady said sorry I didn't notice how deep I was digging. I said it's fine I'm a big man. Glad it happened to me and not someone's kid. They had to hold pressure on my neck for upwards of ten minutes to stop the bleeding.

Someone named Amy was giving me a haircut and all she did was talk down about all the other Stylist…read morethat work there and saying that none of them were good at there job and that they all give bad haircuts. This is very strange and really negative behavior for someone to show working in a team environment. It is a very bad vibe to give off and make you establishment look very bad. I will most likely be taking my business elsewhere and be advising friends and family not go here to the Viking Plaza location ever again nothing but bad vibes and negativity coming from this lady its gross Yall shouldn't be hiring people like this or keeping them around if they are acting like this. Shows your not a team and its just a very very poor look on your company

First and last time! My appointment was at 3pm with Meghan…read morefor a wash and blow dry. NBD. En route to my appointment, 20 mins before my appointment!, I get a text-not even a call, but a text, stating my appointment was cancelled. No explanation and no apology was given. I replied and stated that cancelling my appointment, 20 mins before the appointment, was unacceptable. Meghan stated that she'd try to squeeze me in with Chloe. Then, for whatever reason nastily reminded me of her no call, no show policy. So crazy since she cancelled on me!!!!!! But, I headed to the salon, 'cause i needed the service, and it was too late to scramble to find someone else. Chloe was very busy so Latasha took pity on me and she did a super job. Thank you, girl! The experience is so unprofessional. So disrespectful. So rude. I would NEVER go back. My money is better spent elsewhere. Disrespectful as he##!!

Meghan is amazing! I was in town for a family funeral and needed my roots touched up. She matched…read moremy color perfectly and gave me a great cut as well. It's tempting to make this my regular place, even though I live 4 hours away. Highly recommend!!

I was part of a wedding party. We got hair and makeup done here. It was nice to see a sign with the…read morebrides name as we walked in. I did feel the design of the studio is a lot of single or double chairs spaced out so with a group they have you somewhat together but at times you are away from your party. I always enjoy sitting together when in weddings. Both the hair and makeup were quite rushed, but it looked fine enough for pictures until a couple of us had our fake eyelashes coming off I do know they refunded one person it happened to. I know the makeup lady I had kept asking if she was staying on pace to coworkers. That being said, they did have our hair and makeup time later in the morning than other weddings I've been in which was nice to sleep in. Overall, with a more quality experience of slowing down on service and improved eyelashes I think things can be improved. I think before I left the ladies had to rep in some of my hairs 3 times so that was new for me too, but I was happy to have such helpful people.

I have no idea how these previous reviews happened. I have been going here for years and I have…read morealways walked out on cloud 9. My stylist Sedika is ridiculously good at her job. So. This place: - Ambiance is lovely, upbeat music and great lighting - Selection of high quality products is second to none (for sale) - They use high quality products on your hair during your appointment - Staff is professional and nice - They are pricey, but you get what you pay for I have to post my latest style! What she did to my hair is not hair color, it is pure sorcery!

I have been going to this Salon for years Kim is the best and so are the rest of the girls that…read morework there. They make sure you are happy. They have a variety of service like sugaring, spray tanning, check them out!

1st time to this salon. Got a very good haircut (thank you Brooke) at a reasonable price. Spacious…read moreand clean. Chairs are placed apart which is especially good given the current viral climate. Good location with plenty of off street parking. I'm sold, I will return.

I love this place. Char, the owner is so personable. I was in town from Phoenix and had to get in…read morefor a haircut and eyebrow wax. Prior to moving away from Cedar Falls, I only went to her. She is conveniently located on the hill for students. She is great at what she does and I highly recommend her! Prices are awesome. She washes your hair, cuts, dries, and styles your hair for around $20. You can't beat that for her level of experience and professionalism.

Very nice, clean salon. Aesthetically attractive and a nice place to pamper yourself. Staff are…read morealways friendly and provide excellent customer service! They will get you looking and feeling great! Good selection of product as well! Check them out!

From the owner: Men and Women Hair Cuts Color Specialists…read moreHair Extension Experts

I have been going to Alter Ego for several years. My stylist is Ann and she does a wonderful job!…read more I recently consulted with her about dealing with my grey hair. She made some suggestions and then highlighted my hair. I think it looks fabulous. Her haircuts are awesome. I highly recommend Alter Ego and Ann.

Fantastic place! The product they use is cruelty-free!!…read more#vegan I was referred to Trio by a friend who gets her hair done here. I was in search of a massage therapist. I have been in twice so far. It is cute and fairly spacious. The staff are nice. They have little samples and offer you lemonade. There are often a few people having their hair done when I go in. It is very clean. My massage therapist is amazing. They offer a varierty... I go for firm or deep tissue rather than relaxing. They have great smelling oils. The prices are reasonable. I will continue to return for massages. It will be my place of choice for haircuts in the future. Highly recommended. If you go, please give them my name!

Tore the skin off with too hot wax and putting it down in my right outer socket. Had been going…read moreabout a year with mixed results but somehow it was my fault and expected me to pay for it and saying they just can't make me happy and I just didn't want to pay? Couldn't roll my eyes hard enough. And they hold grudges if you point out anything they missed or over charged you for. Haircut I got was nothing to write home about.