Had a very rough time being in the salon knowing a different stylist employed here, (Jenni) called…read morean entire local high school dance team "Slutty" on social media yesterday. Shame on her, and shame on management for allowing this bigotry. Although I love the hair stylist I go to here, I will not be back knowing this is the kind of ignorance allowed here.

Highly recommended! This salon was my go-to while working in Waterloo! Fantastic staff!read more

Fantastic place! The product they use is cruelty-free!!…read more#vegan I was referred to Trio by a friend who gets her hair done here. I was in search of a massage therapist. I have been in twice so far. It is cute and fairly spacious. The staff are nice. They have little samples and offer you lemonade. There are often a few people having their hair done when I go in. It is very clean. My massage therapist is amazing. They offer a varierty... I go for firm or deep tissue rather than relaxing. They have great smelling oils. The prices are reasonable. I will continue to return for massages. It will be my place of choice for haircuts in the future. Highly recommended. If you go, please give them my name!

Tore the skin off with too hot wax and putting it down in my right outer socket. Had been going…read moreabout a year with mixed results but somehow it was my fault and expected me to pay for it and saying they just can't make me happy and I just didn't want to pay? Couldn't roll my eyes hard enough. And they hold grudges if you point out anything they missed or over charged you for. Haircut I got was nothing to write home about.

I have been going to Alter Ego for several years. My stylist is Ann and she does a wonderful job!…read more I recently consulted with her about dealing with my grey hair. She made some suggestions and then highlighted my hair. I think it looks fabulous. Her haircuts are awesome. I highly recommend Alter Ego and Ann.

Ashley is AMAZING! I never have to worry about how i am going to look because i trust her skills. I…read moredon't trust anyone else with my eyebrows, she shapes them perfect! I leave happy everytime.

Ashley is more then a stylist! She truly cares for you as a person not just a client in her chair…read more Making you feel confident when you leave her chair is her number one goal! Taking the time to listen to your ideas and wants and then review them with you to see what will work for you and what may not. I promise you will not leave disappointed!!!

Kayla was very easy to talk to and listened to what I wanted and gave helpful suggestions. She took…read moreher time to do conditioning treatments which my hair needed badly. Now, I don't have to pull my hair up because I can't stand the fizziness! I love how my hair turned out and am very pleased with the cost. She even asked if I wanted anything to drink, which is an extra I appreciate. This will be where I go for all my "hair needs" from now on. Thank you Kayla

In September I went in for a haircut with Mel and the experience I had was not what I was expecting…read moreat all. Firstly, I have never had someone start our appointment asking me what I liked and disliked about my hair and she genuinely listened to me with no judgement but complete compassion for who I am and how I felt about my hair. Little did Mel know that my hair is actually very touchy and emotional subject for me. Mel did more than cut my hair, she spent SO much time styling my hair and showing me how and why she was doing what she did. She took my thin, flat hair and gave me volume I truly did not know was possible for me!! She saw me! As a person that just wanted my hair to look nice, and she left me actually feeling pretty. My hair looked the best it has ever looked (even better than my wedding day)! This was my first time sitting in Mel's chair and the first time in anyone's chair in over 5 years, but I know Mel and the wonderful ladies at Trends are going to have you walking out feeling good about yourself and not just your hair. As I sit here 2 months after my appointment my heart is still so full of gratitude and love... all because I went in for a haircut. Thank you, Mel and Trends, from the bottom of my full heart!!!

Very happy I found Tara, my new and forever stylist. My cut and color is the best it has ever been…read more Highly recommend her.

Visions is a big open rustic/contemporary studio, I enjoy the unique atmosphere of the place. They…read morecarry a favorite product of mine, Grund Switch, which is a great sticky texture paste that is hard to find. I believe they take walk-ins, however I only go to a particular stylist so I always book in advance. The real reason I go there is for Katrina. A coworker with amazing hair raved about her and gave me her info. Though I used to change stylists frequently, I haven't left her for years now and will follow her wherever she goes. She is professional but fun, she doesn't rush you, yet she's very fast. She does the best platinum I have found and I completely trust her cuts, she knows my style. I like to experiment a bit and she's always up for it and always executes it perfectly. I call these years with her my "good hair years". Can not recommend her more highly!

I have been going to Brent for a couple of years now, he is truly a gem: always listens to what…read moreyou want him to do, REALLY listens, he is great at color and is the only Iowa stylist that can blow-dry my hair straight in 30 minutes. I have never left his chair looking like a poodle (see my review on Jiva).

This is my favorite place to get a haircut. I'm not a planner so being able to walk in and get a…read morehaircut without an appointment is a must for me. This place has been here for well over a year. It's slowly gaining more popularity but I generally like it because it's less busy than other locations. The manager April is fantastic. Knows my husband and I by name when we walk in. Her hair cuts are always spot on. She's friendly and you can tell she enjoys her job. Tammy has also been at this location for a long time. She's one to say it like it is and has a huge personality. But this is good! Not a bad thing. She's very nice and outgoing. Her haircuts are fabulous too. I've had haircuts by some other stylists here other than April and Tammy but my husband I agree they are the best. But I've never gotten a bad cut. I try to use my app to check in. This way I know how long the wait will be and it puts me on the list so when I walk in I don't have to wait long. They are no pressure with selling products but are happy to recommend.

Tried to establish a routine of bringing our 3 sons here. Online check in is somewhat pointless as…read moreyou still sit & wait. On our 1st time 2 out of 3 cuts were ok, the 3rd was awful & we took him back to have it fixed. The next visit because we didn't want the girl that did a bad job on the 1st visit we had to wait a long time, but sucked it up because we were not going to chance it. The last visit we did an online check in for one boys cut, called to give the girl we wanted a heads up that we did the check in & would be there in 30 minutes as it told us. When we arrived she finished up her previous client & then without a word took her lunch break !?!? So we sat, and sat, and sat. When she finally was ready the same person who did a great job the first time did a HORRIBLE. My son looked like the blonde guy from Dumb & Dumber. The hair on his forehead was a straight line angling from just above his left eye brown to almost his hair line when got to the other brow. We won't be back.

I called in a Thursday night for a brow wax and tint! They scheduled the appointment for the next…read moreday! The student who did the services was super friendly and did an amazing job!! I will definitely go back! Also the price was unbeatable!

I found the staff friendly and helpful; the haircut I got was excellent. I was impressed that an…read moreinstructor checked the work of the student who did the haircut, and showed her how to improve it a bit. Sanitation appeared to be excellent. I would go back.

We had such a wonderful experience today with Lauren and Emily at the salon. Lauren did an amazing…read morejob with my mom's short hair, making it full and nicely framing her face. Emily did a terrific job on my long hair, giving me layers. Both of them were attentive and truly talented. I highly recommend their services for anyone looking for professional and personalized stylists. ---

I recently had an appointment at Jiva Salonspa. I thought my appointment was for 1130 but it…read morewasn't. It was for 11 o'clock I got there at 1115 so I was 15 minutes late but I thought I was 15 minutes early I apologized to everyone profusely for being late and the receptionist said that she'd go back and see if I could still keep my appointment the person that I had the appointment with was the top tier hairdresser and she said that yes she could take my appointment so I sat down in the chair the woman did not speak Only the minimum. I showed her photos of what i wanted. She began to dry cut my hair which I've had dry cut before so I was fine with it and she just seemed to act odd in that she didn't speak, smile, or ask any questions. She sat in a chair while she cut. That too was okay. At one point I asked her where the layers were starting. She indicated at my eyebrow. That was odd. I indicated I wanted layers to start at chin level. Honestly I was nervous to say anything because she created such a hostile environment. If she didn't want to cut my hair she should have said so. The cut looks like a different cut on each side. When the cut was completed (not near as many layers as I'd shown in the pictures) she asked me if I wanted a shampoo. What? Never have i heard of a shampoo after the cut. Obviously i said no. The entire visit to Jiva Salonspa was unsatisfactory and odd.