Dr. Napoletano is a fantastic optometrist! She gives you her complete attention and there is a…read morepersonal vibe here that I much prefer to any of the other places where you're just a number. My impression was that she takes pride in her work and the care she provides. Clean, cozy, accessible office space. Highly recommended.

Dr Napoletano is wonderful. She listens to her patients and truly cares. Highly recommend her for…read moreeye exams and glasses. Samantha is very helpful when selecting glasses and answering questions.

Chris is the best he fixed my sunglasses in 2 seconds!!! The best costumer service!! He has been in…read morebusiness for over 30 years !

No stars is more like it!! He rather yackety yack with people already in the store rather than…read moreacknowledge a new customer walking in!!!!

I got a call saying my contacts were ready for pick up a few days after my fitting. I went to pick…read morethem up and was told that they only ordered the left eye and that they could order some more for tmw. I requested my prescription since the trial ones they gave to try were a week too old already. I was given some attitude and from the back I could hear the optometrist say, "well if she doesn't want a fitting then..." then got more attitude while they handed me a prescription. Why don't you let the customer know why they are coming in in the first place. Geesh

I've been seeing eye doctors for decades and the process and visit has always been quite nerve…read morewracking. My regular eye doctor no longer accepted VSP, so I was forced to find a new provider. I came across Family Eye Care from a simple search through the VSP site. Let me start by saying the whole appointment, including picking out and ordering new glasses took me less than 45 minutes from the moment I walked through the door. Being a first time patient, extra time was needed to go through the typical questionnaire. No dilation needed!!! This place has all the fancy new technology! I left seeing clearly, which in itself gives this place 5 stars in my opinion! Dr Greene was awesome. He was funny and made me feel very comfortable and welcomed. In fact the whole staff is great! I highly recommend this vision center!

Great staff, doctor is amazing, all around great family place. You won't feel out of place here.read more

Dr. Becker is a kind and sweet little guy. He works alone. So he greets people, answer the phone,…read morerings you up and schedules you next visit. He listens. He was recommend to me and I was happy I went to see him. I also order my glasses with him, I pay a good price and they arrived quick.

The staff is amazing-any associate who helps you will go above and beyond with their personalized…read moreservice. They work together really well like a family and when they are each busy, they invite you to try on frames and to relax and just wait for the next available associate.. i've been going there for years and had many prescriptions filled and they are always $200-$400 lower than any optician or doctors office. They also look to see what are the best deals for you and your prescription with your insurance. Yesterday was probably my sixth or seventh visit there over the years and I got two pairs of prescription glasses for less than half of what my doctors office wanted to charge me for one! There's never been a mistake or an error and they always call you when your glasses are in. I highly recommend this business.

I went to Walmart to get sunglass nose pads replacements because the ones on my expensive pair of…read moreQuay sunglasses kept falling off, one of which fell off and got lost. Glad I asked for help! Josiah was sooooo nice and so sweet After i paid for the pads, He took my glasses and not only replaced and installed the new pair, he also cleaned my glasses and tightened them up (which I didn't realize i needed until he gave them back to me). And he did all that on the house. Hire more people like Josiah! He is amazing!

Went to see Karen at The eyeglass Place in Newington. I needed to update the Rx on my shooting…read moreglasses. Although I had originally purchased them online a few years ago, I decided that I wanted to work with someone local, especially an optician who was familiar with shooters. Karen was GREAT. She took the time to dial in the Rx for both pistol shooting and for skeet/trap shooting. I was even able to bring in my pistol to fine-tune the distance (emptied and safety-checked, of course!) We created interchangeable lenses for the two different disciplines. (I have interchangeable lenses for my dominant right eye: one optimized for pistol shooting, focusing on the front sight, and another optimized for distance while shooting clays. The left eye is optimized for distance in both cases.) And I also got separate lens sets for low/flat light and for bright light conditions. Even better, she was able to use my existing frames (Ranger Edge, https://www.reranger.com/products/edge?variant=32703827607691). I used them for the first time a few nights ago at a pistol class. What a HUGE difference! I actually won the shooting competition that night! I HIGHLY recommend Karen and The Eyeglass Place in Newington, not only for your general eyeglasses but especially if you're a shooter and you want to work with someone who "gets it!"

So, I'd been going to this Eyeglass Place (Newington) for 3+ years and bought my frames, lenses and…read moreeye exams there without issue. Then late last year I brought in two sets of frames I purchased online to have them lens them for me (they were in a style no one was carrying). They took one look at them, tried to remove the clear lenses they shipped with, told me they wouldn't come out and they feared they might damage the frames so they couldn't help with them. I took them home and thought I'd see if I could remove the lenses - they all popped out hassle-free with zero damage. Excited, I called them and explained and they asked me to send them pics - I took the pics and sent them over while they waited. In under a minute they told me they still couldn't help me because the frames were low quality (I bought them on Amazon). I was uneasy about their replies so I went for a 2nd opinion - I stopped in at Harvey & Lewis at Hartford Hospital - I had used them years earlier when I was a high wage earner and needed a lower priced dealer. They took a look at both frames while I explained their lineage. In 5 mins they were fitting me for lenses in both pair. 2 weeks later I was wearing both pair. The story doesn't end there. Fast forward: I called Eyeglass Place to get my eye exam so I could get a new (extra) set of frames with the usual lensing. The day before the exam I rank to an issue and needed to reschedule which they did, somewhat begrudgingly. 2 weeks later, & 2 days before the rescheduled exam my ride had to work so I called again to move it out another week or so. The gal on the phone informed me that this was my 2nd reschedule and that it happened again I'd lose the privilege of booking in advance ever again and would have call in each day to see if they could see me that day. She left me feeling emasculated, like a child being scolded by his mother, so I acted accordingly. I went back to Harvey & Lewis, scheduled an exam and again, my ride got called into work so I rescheduled. While rescheduling, I asked them if there would be any kind penalty if additional rescheduling was required on my part.. The gal on the phone (Madeline) basically told me that life always has unforeseeable issues and that I could reschedule a half dozen times if that was what it took until it was right for me - they'd gladly still be there for me. My buddy (my ride and also a customer at Eyeglass Place, was also involved in this process and as of now, neither of us will be returning to Eyeglass Place. Clearly sometimes you really do get what you pay for. So, as a cautionary tale, if you're planning on going to Eyeglass Place Newington, please note that she's a jealous mistress, if you're not100% loyal to them, be prepared for your treatment will be meted-out proportionate to the extent of your "transgression."

Highly recommend Swan Vision - the staff and doctor were exceptionally friendly and helpful.read more

Top notch. High quality. Phenomenal attention to detail and overall sense of care for patients…read more I have and will always refer others to either Dr. Swan (Kathryn or Edmund). Both doctors have exceptional knowledge, expertise, and level of care.

Easy in and out. I have 20/10 vision, and have never needed glasses. I had to come here because…read moremy insurance changed and now they make me get my eyes checked yearly. Since this was my first vision test since elementary school, I didn't remember what to expect. They squeezed me in on the day after Thanksgiving, which was great, since I needed to get this appointment in before the end of the year; I was lucky that they'd had a cancellation. They were running on time. I did the tests, chatted with the doctor, and she said, "You're not even close to needing glasses." Then I was done. No complaints.

I switched from my doctor in Middletown because he didn't take my insurance and I had to pay $35…read morefor the visit. My insurance covered the frames at Boscov. Dr Loveland took my insurance and I was expecting to pay nothing. I paid MORE! My insurance covers $200 for frames. The cheapest frames I could find were $220. The most expensive frames at Walmart are $125, most under $100. The eye doctor didn't say anything during the tests. I asked a question and got a sarcastic answer. My insurance has covered everything for the past 30 years. This year I got a bill for $50. I called and asked what it was for. I was told the billing department would call me back. No one ever called. My Medicare statement said it was a test to see if I needed to wear prescription glasses. I don't need this test. I have been wearing glasses since 1962. I came in with glasses & they knew I needed glasses without a test. When I picked up my glasses the woman handed me the glasses and a cleaning cloth and said I was all set. When I got home I couldn't see the computer screen and had to put my old glasses back on. I've left the old glasses on ever since. I wore the new glasses about an hour. They never asked about what activities I do, like every other doctor I've been to. I was told I had to come back for a second exam to check my eye pressure, but the second exam was a test for peripheral vision which I didn't the first time. I was told i could leave & they would let me know the test results. I have never heard the results. Walmart is looking like a better choice. Greg G.