They sold me insurance on my glasses telling me if they get scratched , break, get lost or stolen…read morethey will be repaired or replaced.. it's a lie... they will not replace them .. they told me I had to pay full price .. it's all about them getting commissioning on sales .. I wonder how many people this has happened to ...

Uncaring unprofessional branch waited a month to get my eyeglasses only for their lab to say they…read morecouldn't fit my prescription into my chosen pair of glasses waste of mh time and vision has gotten worse BEcaue of it

Bought my glasses here over 6 months ago and suddenly my top right lens developed a defect. Went…read morein and they agreed to cover it free of charge one time, I was reasonably hopeful that this would solve the problem. This time the defect appeared within 30 days and I went in and they said they would cut new lenses fully covered under the 30 day warranty. Got a text and went in expecting new lenses but they replaced the whole frame as well because they said the frame may be defective. These are Versace frames so they are not cheap, I was really floored. Well, that's really going above and beyond and while I have no idea if this will happen again (if so I'm told the prescription might just be incompatible with the frames) they have demonstrated superior customer service thus far.

My appointment was scheduled for 11am. I arrived 5 mins…read moreearly. Exam began approximately 10mins later. Exam lasted 10 mins. Waited over an additional hour for staff to troubleshoot a simple computer issue related to attachments that needed to be sent to the dr. Staff left me in the room and never checked on me or offered to comp services .

I can't say enough about Dr Solinsky and the staff at the surgical center in newington. I required…read morecataract surgery in both of my eyes these past two weeks. I was very nervous and anxious. Each person who handled my visit was kind and reassuring while explaining the steps leading to the surgery and post op. Doctor Solinsky also has a calming presence. The result of my surgery is nothing short of remarkable. After the first week my eye tested at 20/20. I don't think I've ever had 20/20 vision in my life. I've worn contact lenses for 50 years. Thank you all so much for making what I feared would be a traumatic experience to bringing such unexpected relief and joy. I cannot describe how great it is to be able to see so clearly. Thank you all so much Karol C

This is a clean, professional, local business who provides quality eye doctor services to my whole…read morefamily. I was the only person there and had no wait.

I really loved this place. I was able to change my appointment day of due to weather. They also…read morementioned that if I needed to cancel because of the weather I wouldn't have to pay the cancelation fee which was nice. When I arrived the front desk ladies were so kind and patient! Getting ahold of my insurer took a little longer than expected and they were really great about communicating with me. The exam went well and was pretty fast. Any questions I had were answered and made easy to understand. I would definitely recommend!

I've been a patient here for over 30 yrs, always great service and always made time during any kind…read moreof eye issue that was deemed urgent. Dr Richardson is awesome and very thorough, he did all the research for me when I needed surgery to make sure everything went went and even took care of me post opt. Can't say enough. My kids still go there hoping to make it a 3rd generation with them.

Great doctor but the eye glasses are a bit over priced the staff was great but the price made me…read morewalk away

I will never go here again. I waited nearly 4 months to see the female eye doctor (Aucello). When I…read morearrived the receptionist was very pushy and said she is backed up and asked me if I wanted to see the new eye doctor they just hired. It was the kind of request where if I said no I would look like jerk so I said sure. I wish I just waited and not cared because I heard the female eye doctor is the best. This man was not personable at all. I had multiple questions and he treated me like an incompetent woman. I knew after my visit with him I would never go to him again. The woman helping me with my glasses was nice but their selection was horrible and expensive. The worst was when I picked up my glasses! They didn't even provide any eye glass cleaner because they ran out... you seriously have none at an EYE doctor?? Now with billing. I went in November and just now in April am getting a bill. My insurance covers an annual eye exam 100% so I'm unsure why they are charging me nearly $200. I called to inquire and the male receptionist said he had no clue what was going on and he was going to talk to billing and get back to me that day when he returns from break. I heard nothing for 3 days. I just called back today and the female receptionist said there was no note on my file about my previous inquiry. She verified my insurance info and it matched so I have no clue why they are still billing me when my insurance covers 100%. She said they will contact me once they talked to billing. So I'm assuming I will not hear back and I'll still have an outstanding bill from this horrible place. Once my billing situation gets straightened out I will NEVER go here again. Sorry Aucello- maybe if I actually got to visit with you I would have a different opinion but this billing situation just takes me over the edge. Do not come here!!!

Dr. Napoletano is a fantastic optometrist! She gives you her complete attention and there is a…read morepersonal vibe here that I much prefer to any of the other places where you're just a number. My impression was that she takes pride in her work and the care she provides. Clean, cozy, accessible office space. Highly recommended.

Dr Napoletano is wonderful. She listens to her patients and truly cares. Highly recommend her for…read moreeye exams and glasses. Samantha is very helpful when selecting glasses and answering questions.

Following glowing recommendations from several friends who credit him for identifying and treating…read morecomplex eye problems, I have been a patient of Dr. Pegolo for many years and cannot imagine trusting my eyes to anyone else. His detailed, thorough and personable approach to patient care builds confidence as he takes the time to follow up on concerns and to explain findings and analysis, respectfully answering questions and considering all elements of health and wellness over time. Dr. Pegolo's warm and professional manner is reflected throughout the office staff, and I will continue to highly recommend this doctor and his outstanding patient-centered practice to friends and colleagues.

Dr. Pegolo is a first rate doctor a d a first rate human being. You can trust him completely…read more Highly ethical. Skilled. Smart.

This was my first visit to this office. Dr. Ramamurthy was very professional and thorough. She…read morelistened to my concerns and provided excellent care. I also purchased glasses there and could not be happier with my experience.

Dr. Ramamurthy is fantastic. She is extremely thorough and professional. We have been going to her…read moresince she took over the practice from our previous eye doctor. She has expanded the office and added a lot of equipment for testing. She is exceptionally committed to her patients. She is kind and friendly and is absolutely the best eye doctor I have ever been to. Her staff is also very friendly and professional. I highly recommend her.

Got my new glasses from Harvey & Lewis in Glastonbury. The process was seamless and and pleasant…read moreexperience. I was aided in my selection by Svitlana. She answered all my questions and offered advice when needed. She was very professional and I didn't feel rushed. I will ask for her assistance again for my next pair. Thank you Svitlana!

Everyone was really friendly and helpful from check in to eye exam…read more Jennifer Benoit was thorough and she explained the procedures which were germane to my eyesight condition. Miranda was my eye glass consultant and she to was super. My wife has been coming to Harvey and Lewis since 2018 and now I know why ; my wife was right again , top notch establishment. Stephen Silva

I had my yearly eye exam appointment and Dr. Catherine Ferentini, OD was amazing!!! She is kind,…read moreunderstanding, and attentive to my needs. The only downside is her limited availability but she's definitely worth the wait. Today's visit went smooth!! I completed the standard paperwork, and once called back I was given the option of having my eyes dilated or doing a photo scan instead. The assistant was friendly and knowledgeable...she even complimented my beautiful eyelashes because they kept getting in the way during the photo scan, which made me laugh and added a nice personal touch to the visit. I highly recommend coming here to get your vision checked. Personally i feel the eyewear selection is limited, so I end up purchasing my glasses elsewhere. It may just be me being picky since I am a creature of habit and have worn a specific pair of Ray Ban glasses they don't carry. Overall, a great experience!!!!

My doctor deserves 5 stars just wanted to clarify. However the eyeglasses selection is not great.read more