My dad and I were shopping for eye exam deals when we were told $80 for a glasses and contacts exam. I came back a few days later and made my appointment for 9:00 the next morning, at which point I was told $95. Excuse me? It was comparable to Walmart and cheaper than Target so I went ahead and made the appointment hoping to shop around some more in the meantime. I ended up going to my appointment. I got to the store before it opened as we only live a few minutes away. I checked in and somehow still had to wait for 30 minutes before I walked out. While I was waiting, I heard patients come in saying they'd just been in and were having problems with their prescriptions. Considering I was reading the same thing here, I bailed. The ladies couldn't even help me answer basic paperwork questions. read more

Went in for a eye exam. Was told I needed glasses and prescribed progressive bifocals. The glasses did me know good. After about 4 trips back there and them telling me I just needed to get used to them I asked for a refund. I went to Wolfe eye clinic and have cataracts in both eyes. I have had surgery in one eye already and am getting the second one done in a week. My vision has already improved. Not sure why they didn't notice I had cataracts when they did my eye exam! read more

Avoid if you can, over priced, no returns and horrible customer service. I went there mainly for 1 hr service, with a nominal single vision prescription. I explained that I am getting Lasik done shortly and only need glasses for 1 month or so, so not looking to spend too much. Lynn the associate made it her life mission to sell me Polycarbonate lenses after insurance it was 189$(insurance covers 120$ for frame and lenses)I asked for itemized receipt (different coating for lenses) which she refused to give me and said she cant provide that until its a final sale. She was least interested in helping out, another associate actually stepped in and helped me. I asked her if she could read the current prescription of the glasses I was wearing, and she said: "we don't do that here, you are here to buy new glasses, just buy a new pair, why do you need to know the prescription" My current glasses broke, I found a pair in my garage and wanted to know how far off it was, So I almost threatened to leave, and she finally agreed to let me know the prescription. She also said if I went with the cheaper plastic lenses they are not in stock, and wont be ready within an hour. I did get the plastic ones, and low and behold they were in stock as well, So I didn't appreciate being lied to. During the whole interaction she was rolling her eyes and shaking her head, It was almost like dealing with a customer was a big annoyance. There was another associate who actually asked her whats wrong, because of her head shaking! Following day I went to pick up my glasses and my son wanted to get sun glasses (non prescription) which the insurance covers as well. I dealt with another associate who was in training, They had a small shelf with 25 pairs or so to choose from, within10 minutes we picked up the frame and then stood there for over an hour to get the receipt. The store was hardly busy, they had Lynn and David (his name plate had a retail lead on it as well). Unfortunately their working environment is extremely hostile or management is lacking some serious team building leadership. The associate who was helping us had trouble calculating the tax on the sale, over charged us, had problems putting the order in and the retail lead "David" stood like a totem pole, didn't help her, kept asking her if she should know XYZ. While the trainee struggled, Lynn went around the whole store emptying garbage bins from the entire store instead of helping this poor soul who was trying to learn. I actually felt sorry for her working at place with such hostile, un cooperative co-workers. Also goes to show the management doesn't provide adequate training. As a result my son missed his soccer and needless to say the glasses were not ready within an hour! I cringe at the thought of going back there. It took me 4 trips and way more then 1 hour to get cheap plastic overpriced glasses which I could have gotten online for much cheaper. read more

I was assisted by both Shantelle and Brittany. They were super friendly, efficient, and the glasses were ready when promised. The spectacles were made exactly as ordered. If it were possible to give six stars I would have... By the way, I dropped $200 for two pairs of bifocals (1 regular and 1 sunglasses). That's a decent price, too! There was one thing I wasn't too thrilled about but sort of expected... When they advertise cheap frames for $19, they are indeed that... Plan on spending $50 bucks on up for better quality frames. They cut me a great deal on that second set of glasses. read more

The advertised prices seem really good. However there are just a few frames to choose from for the promotional price. More than 90% of their inventory is higher priced. Once you add on the "upgraded" frames, tinting, scratch coat, rotation, spin balance, etc., etc., you arrive at a much higher price. They are still better priced than the eye doctor's office, but no better than Eyemart, Payless Optical, America's Best, etc. Service: At most times they are grossly understaffed to serve their clientele in a timely manner. There's a small sign at the counter in the back of the store that says to sign in for new glasses. On the other end of the counter there's a similar sign that says to sign in for repair or pick-up. No one really watches the door to welcome people or inform them of the sign-in procedure. If the place is busy and it usually is, allow 30-40 minutes to be seen. I wasted 30 minutes there today and never did get my glasses adjusted. I presume they put the "repairs" at the bottom of the list. Conclusion: There are many better options in town that have much faster service at the same rates. If you're looking for adequate service and an inexpensive pair of glasses, go elsewhere. You'll be happier in the long run. read more

Went in for the 2 pair special as advertised online and TV Here ar the only Two frames the had! Employee told me this was just to bro=ing you in than they insist on up selling I said I wanted the special for emergency glasses I got treated pretty badly because I just insisted on the Two frame special. I will not be back! read more

I've had issue from the day I got my glasses. I will say Shantelle is super at helping but now end of December, different frames, several different lenses and a recheck and now I cant see at all out of these new ones. The bifocal is too high, told the doctor and he went from a 175 to 225!!! Ugh. I can't see out of my old ones now and cant see out of new ones, what do I do? read more

Absolute the worst experience I have ever had!!! They treated me horribly when I said I could not afford to get glasses there!!! I asked for my prescription so that I could get more affordable glasses. They turn on me!!! It was horrible!! I ended up buying glasses because I could not used the prescription as Peterson wrote it! I cannot see to read or cut hair!! He will not do a recheck!! He messed up my prescription because I didn't want to buy the over priced glasses from him!! Horrible and incompetent read more

I've been at Vision 4 Less since 8 this morning and me and some of my co-drivers from CRST I've been here all morning all afternoon and some of our glasses are still not done and the manager Shante is taking customers before our glasses are even done I recommend not to bring your family here or do business with them read more

Just a terrible experience. Not one person approached me to ask me if I needed help or informed me that I needed to sign in to have someone help me fit my glasses. After 20 minutes of looking on my own I found a pair I liked and sat down at a fitting station for another 20 minutes. Not one person informed me that I needed to sign in and after twenty minutes I overheard the staff telling other people to sign in so they wouldn't have to wait. I was completely ignored and for this simple fact, I will never shop here again and I will let all my friends know that their service plain out sucks. I don't recommend this place. read more

I have nothing but regrets after visiting this place. I purchased two pair of glasses and the service was horrible. I won't get my next glasses or lenses from them. read more

I have not even gotten back for my appointment and I have been waiting for over an hour. This would be a great place to go since it is in the building with vision for less. But since they over book slots on Saturday it is an awful place because the wait is the worse I have ever seen. There is only one doctor on staff and it is not somewhere I would want to come back to. read more

I'm self-employed - have to watch every penny. I look for good places to spend my money. Bonus is when I find real, honest, hard working people. Around June 15th 2017 I stopped in to get my glasses tweaked. One of the two pairs I purchased in 2008 was not holding the lens well and a screw always worked loose. David spent some time and was able to get them going though we both acknowledged it may be time to get some new ones. David was also running the desk it seemed so he very professionally kept his cool while helping all who walked in and still repairing my old broke down glasses. July 17th 2017 I went back as I had finally saved up enough for new glasses. David and I sat down and soon I was anxiously awaiting my single vision snazzy new sun-glasses and a no-line bi-focal pair as well. When I picked them up I was very happy with the clarity. However, with the bi-focal pair, I had only distance views to test - nothing up close. Upon returning home and working on the computer etc, I realized they were single vision - not bi-focal as I had wanted (one pair no-line bi-focal, the other single vision sunglasses). So I called and talked to Sam. Sam was very polite and understanding. Sam spoke to her manager and I was told to come back in the morning so they could make things right. So went in the next day and talked with Brittany. She was very courteous and proceeded to get my order straightened out. I turned in the incorrect glasses and returned a bit later to pick up my corrected glasses. I really like them! So, a little bit of mistake but maybe a complicated/confusing order mixed up at first but made right in a friendly professional manner. I would recommend this store with this quality staff. Thank you!! read more

Glasses are great. Service is slow. Warranty is only good IF they have the same frames in the future when they break. Otherwise, they said to me, "you are welcome to purchase a new pair of glasses because we are not able to replace the ones that are broken." Not sure I will return to the place due to a warranty promise that was not fulfilled. read more

I would rate O stars if I could. Worst place ever!!!! I bought glasses in 2014 from Vision 4 Less When they came in I had trouble seeing with them.They told me it takes a couple of weeks to get use to them. So I waited a week for I was getting really bad headaches so I stopped at the Iowa eye center where I get my eye exams. They looked at the lenses and said they were off so I took them back to Vision 4 Less. They sent them back and again I had to wait 2 weeks for them. When they came in I took them to my eye Dr to check them and they were right this time. Well I thought I give them another try. So went in Aug.1st 2016 The manger waited on me and ordered my glasses, waited 2 weeks for them. I saw double vision which I had even with the glasses so I took them to my eye Dr. and he said that there were no Prism in them. He said you see double cause without the Prism it's like not having glasses on. So I took them back and said there's no Prism in the glasses at all. So they shipped them back and then the waiting game again. They came in and I still had problems seeing with them. I asked the manger to look at them to make sure they're right. She came back out with my glasses and said they're right. So I took them back to my eye Dr. to have them check. Well the glasses only had half of the Prism so WRONG AGAIN. I took the glasses back to Vision 4 Less and told the manger and cancelled them Aug.25. So this all took 25 days and glasses still not right. Got my money back and she told me that it will take 3 to 6 weeks for my insurance to be refunded. Well It's Oct. 17th and I'm still waiting for my insurance to be refunded so I can get new glasses at a different place. I called her after 5.4 days of waiting and the manger said: I TOLD YOU IT TAKES 3 TO 6 WEEKS. I WILL CALL YOU WHEN YOUR INSURANCE IS REFUNDED! Ok well still no call, talk about RUDE manger. I told her I will never come back again. After two different times of this happening and for them to lie to me saying my glasses are right and scold me on the phone. I will never go back to them. read more

My son woke up with an issue with his eye. Peterson Eye Care was able to fit us in during an already busy morning. Excellent friendly Dr. And staff. Would definitely recommend to others. read more

I got the (cheap) exam from the eye doctor next door, and he seemed to miss some things--like cataracts! When I went to buy glasses, like someone else's review, I wasn't told I had to sign in until after 15 minutes of waiting for help. Also, I ordered scratch coat AND transition lens and got neither. I tried to tell them the next day (my husband had chemo that afternoon, and we couldn't stay), but they said we hadn't ordered it, and the frames are what raised the price to $200, not the lens. For some reason, we didn't get a receipt to prove what we ordered, and like I said, we were in a hurry. But I will never go back there! read more

Excellent care. From the moment I arrived, I was treated in a friendly and professional manner by all staff members. Dr. Peterson took time to explain all the tests that were performed and showed me the photos of my eyes. When he was done, he provided me several different options regarding how I could proceed. He explained each option thoroughly and provided me great insight into the benefits of each option. It was clear that his only concern was my eye care and health. After I was done, the receptionist walked me next door to help expedite obtaining my glasses. Top notch from start to finish. read more

The prescription was wrong. I went to another optician....when I called to get a refund for incorrect work I was told it was my fault. I would not recommend him ever. To anyone. You have been warned. read more

I have been coming to Dr Peterson for years always very polite , listens to what I need doesn't try to push me into something to expensive. He is is also there 6 days a week if not him Dr Gibson is and he is equally as nice and they take walk-in appointments as well. They also take almost all insurance which was great . If you waited longer on a Saturday it was probably Dr.Gibson that you seen and he is only there a few times a month ,he does take a little bit longer which I found my first visit with him also.He is very nice and takes a little longer but once you visit with him and are done its worth your time . The schedulers usually let you know which Dr is in staff on Saturday I recommend to everyone cheapest,friendliest love in town! DeAnn F. read more

I have never had a problem. I can't say that I have seen the doctor be a jerk as noted by another. I have found that many doctors, dentists and other medical professionals can rub people wrong (i.e. lack bed side manner). While it can influence my return, as long as the treatment is good I try to let it slide. read more