currently waiting for my appointment that was supposed to start at 10. they called me back did the…read moreinitial tests,which took all of two minutes. it is now 10:40. and i've been waiting since 10:02 to finish my appointment. very upset. never had a problem before my appointments are usually in and out. this is not cool.

Fast and friendly service and they handle all your needs, and i've been happy with the service thus…read morefar!

Iowa EyeCare is fantastic. Drs Francis and Cruise have been treating our family forever. Both are…read morekind, knowledgeable, and, importantly, take genuine care of you. We never feel rushed along; they are committed to visiting with you until all of your questions are answered. The office staff is also incredibly kind and helpful. The multiple office locations provide lots of flexibility and options for busy families and life/address changes. Cannot recommend them enough.

If you are looking for an eye care location in the Cedar Rapids area, I highly recommend Iowa…read moreEyeCare. They have three locations in the area, with convenient office hours, helpful staff, and excellent doctors to deal with. I have been going there for many years now and would never consider going anywhere else.

Dr. Berger is great to work with. I switch after being unhappy with a different doctor after my…read moredaughter recommended him to me. He listens and takes time to be sure that the prescription is just right. The technician staff, especially Brian, is great to work with to find the right frames that sit on my face and get them perfectly fitted for a no slippage wear.

My family has gone to Dr Todd since my girls were tiny (they are now both in college). We have…read morenever had a bad experience! Staff has always been helpful and super friendly. We are able to make appointments when it is convenient for our crazy schedules. Dr. Todd is so knowledgeable and I always feel that the exam is thorough and also explained well. We would not go anywhere else!

After years haphazardly wearing contacts, I finally decided on "full time" glasses. I was…read moreconcerned that getting accustomed to wearing glasses "full time" would be a pain, but these are so great it's been a non-issue! My new glasses are cute, comfortable, and my vision is terrific with them! I no longer have to hunt for my readers and simply wear my new glasses all day. Everyone here is kind and helpful and I've never had a negative experience.

I had a great experience with Iowa Eye Center last year July. The best part was that they found…read moreeveryway to make my insurance pay for the visit. That's never been the case in previous years and previous clinics. My whole checkup was $25 out of pocket with Medicare and Plan G coverage.

1-Star Review: If You Enjoy Wasting Time, This Is Your Place…read more If you're looking for a masterclass in not listening, zero internal communication, and wasting over an hour of your life, then congratulations -- America's Best is apparently the Ivy League of all three. We walked in and spelled everything out slowly and clearly: * PAIR Eyewear sent us here * Their online lab couldn't make our son's lenses because his prescription is too strong * PAIR said this store could handle it * We brought insurance, prescription, everything neatly lined up like responsible adults My wife and son spent more than an hour with staff -- frame picking, measurements, insurance processing, the whole production. And then -- at the VERY END, when it's time to pay -- SURPRISE: "Oh actually, we can't do a prescription this strong!!!???!!?!??! (WHAT?!?!?!??) A plot twist so unnecessary it could win an award. But here's the part that really made this next-level frustrating: We told them upfront exactly why we were there. We repeated it. We clarified it. We explained PAIR had referred us SPECIFICALLY because the prescription was too strong for an online lab. Nothing...Not a word...Not even a hint that their lab store had any limitations. Only AFTER we pressed them did the truth finally appear: "Well... if either eye is stronger than +1.5, our lab can't do it because they add the numbers together." That's the kind of critical detail you would think a business might mention BEFORE wasting a family's time. But it gets better. The staff's big suggestion? "You could try going online." You know... The thing we said we ALREADY DID. The reason PAIR sent us here. The entire explanation we gave at the beginning -- multiple times -- in plain English. Then the manager comes out (Ok...Because it's illness time she had been on the phone rescheduling eye exams and dying to deal with stuff that managers deal with my wife who is MUCH MORE PATIENT THAN I keeps saying as I am typing this) But still she finally comes over and basically restarts the entire conversation from scratch. No awareness. No communication between staff members other than - we are doing our best! It was like watching people improvise a script they hadn't read. And the grand finale? THE impressive professional solution???? "I heard someone once bought empty frames from PAIR EYEWEAR online & took them to an independent lab to get lenses separatly." Wow. Revolutionary advice. So Not helpful. So NOT practical. A real "someone once maybe tried this" level of expertise. AND HONESTLY not something we needed to spend an hour on our Saturday morning with our teenage son to receive. Thankfully he was patient and understanding and is very much about 1 people first then things and when he heard that people were sick - he said to his mom - he felt bad for the "new girl" who was still trying to learn everything! So now IF WE want to get these particular glasses for him, We have to - try to track down empty frames and find a separate lab to make the lenses because "the professionals" -- apparently -- cannot be bothered to work together with their own labs to actually figure out how to get them to a wider range of clients. Meanwhile, in a strange twist of irony (would it be Irony?? I've been mixed up about the notion ever since that 1995 Alanis Morissette song) ANYWAY - My wife and I just ordered PAIR eyewear ourselves... and after this circus? We're honestly rethinking that, too. Bottom line: If you want a place that listens, communicates, or has any FUNCTIONAL structure whatsoever -- KEEP DRIVING. If you value your time -- KEEP DRIVING. If you want anything other than frustration -- definitely JUST KEEP DRIVING. America's Best? TODAY felt more like America's Bare Minimum -- and even that feels generous.

If i could give zero i would, false advertisement, my daughter needed glasses and on website says ,…read morefree exam and 2 pairs of glasses for 89.99, not true! Informed me they changed that, ‍ but doesn't list that, she had some other lil service they charged $30 for and in total it came to almost $200.00, what a joke and i won't ever go there again, and i read fine print, beware and make sure you're truly getting what they falsely advertise!

I had an incredible experience at Klauer Optical getting my exam and choosing glasses. The staff…read morewas welcoming and very helpful. Doctor Klauer gave me a thorough exam and I learned more about my eye health than I ever knew before. The staff helped my pick out a great pair of glasses and they have lots of options to choose from. Highly recommend anyone looking for new glasses to stop by Klauer Optical

I have been a patient at Klauer Optical for over 30 years. This multigenerational family business…read morecontinues to get better with each generation.

This new location is beautiful! I love how clean the interior is as well as the exam rooms. I saw…read moreDr. Anderson and he was not only very thorough but very friendly and got me out in less than an hour for my lunch break. His staff is also so incredibly friendly and helpful and I felt listened to the entire time. I highly recommend this new location! I will be going to them for years to come for my eyesight needs.

My daughters and I had a very pleasant visit for their yearly exams. Everyone was so nice, as…read morealways. My girls usually have a lot of questions for the doctor and staff, and they are always wonderful at answering them. I was very impressed with the safety precautions the office was taking for Covid-19, and we felt very safe the entire time we were there.

Some years back I had an episode of my eye being blurry. I went to the Dr. and he said it looked…read morelike "fluid between the layers." That was all he could tell me. I changed doctor's and started seeing Dr Christensen. When I was at my appointment I told him about the blurry vision. He knew exactly what I was talking about and even had a name for it. That did it for me. I will always go to Iowa Eyecare and Dr. Christensen.

been trying to get an answer to a simple price question for 3 days and left both a message for a…read morecall and on their website. Today no response and then called again inquiring the lack of a response and they told me that "is the bosses responsibility". I guess I will go elsewhere to get my two set of progressive lens glasses. Dr. Puk is great but their optical department apparently has either has staffing or customer service issue.