Terrific customer satisfaction and warranty policies. My lenses were perfect. Made in one hour!read more

The staff has always been friendly and have made my son who needed glasses happy. They have taken…read morethe time to show him glasses in his favorite color.

I was absolutely thrilled with my experience with Pearle Vision; the technology, the staff, and the…read morepersonal attention are all outstanding. I visited Pearle Vision over the weekend for a very last-minute appointment I had booked after realizing I has used the last of my contact lenses. The front desk staff were very friendly and helpful. During the initial part of my eye exam, I was very impressed/intrigued with the advanced technology of this practice; some of the instruments I had never seen or used before, even at other premier optometry facilities. It was very high-tech and I felt that it helped speed the eye exam process along, which I was very happy with. For the remainder of my eye exam, I was looked after by Dr. Larry Ellingson. And let me just say--though I was already thoroughly impressed by my experience thus far at Pearle Vision, Dr. Ellingson is what really made it a 5-star experience. He was so friendly and personable, and I really enjoyed him as my optometrist. He clearly knows his stuff, and during my appointment I felt that he really went the extra mile to explain the results of my exam slowly, in great detail, and in a way that I could understand. I felt that he was personally invested in my eye health, rather than other eye doctors that I have seen (who only seem interested in popping in to share my results, then swiftly moving on to the next patient). After my eye exam, I was able to pick up my contacts immediately after--which was a real blessing! Pearle Vision is a phenomenal practice that with top-tier care, and I will definitely be returning in the future to see Dr. Ellingson for all of my future eye appointments.

Dr. Bildstein is the best! She REALLY listens to you and is…read morevery knowledgeable. The staff is amazing, on point to answer any questions you may have about the frames, types of lenses, etc.

Discerning Eye provided one of the best shopping experiences I've ever had in my 30+ years…read more Seriously. My husband and I stopped in here for the first time on a Saturday (no appointment needed to look at frames) in December. We didn't know much about the place, expect for some reviews we had read online. He really wanted some new frames that 'didn't look like all the others.' Enter Discerning Eye. We arrived to a bustling shop and were greeted right away. This place is a feast for the eyes. So many beautiful frames to try on. Eclectic, funky, artsy, and unique describe what they have to offer. After a few minutes of browsing, Emily came over to assist us. She is awesome. She stayed with us during our entire visit. My husband tried on several different frames, asked lots of questions, and we were in and out in less than two hours. We never felt rushed while we were there, despite how busy they were. Frames are organized by designer. Bargain frames are in the basement. We intend to go back and check those out at some point. They had a trunk show going on the day we visited, so it was quite the overall experience. Snacks, CHAMPAGNE, and a prize basket (we received $30 off a pair of frames). I highly recommend Discerning Eye if you're looking for something like no other, excellent customer service, and for an experience you won't soon forget.

Everything! They harvest a great selection of frames & friendly associates who will help. I think…read morethey gave me an honest opinion of what frames work for me & what frames don't. Yes, they're pricey, but worth it to me for their guarantees & service.

This a fun, upscale, boutique eye clinic. I actually didn't visit the clinic as your typical eye…read morepatient, but rather to see the esthetician on staff, Jackie. I have an eye condition that she spent several weeks helping me with. She was recommended to me by a Dr. at the university. I can't say enough good things about her. Jackie helped me more in 6 weeks than anyone else had in 6 months. My condition isn't 100% resolved, but it has improved and is more manageable now. All staff I had interacted with at Roggy were very nice; from phone calls to in-person. They have a beautiful location and I wouldn't hesitate to call them for regular eye exams, etc. If you're looking for a new, trendy pair of frames, new provider or have specific eye conditions this is the place for you!

Long wait times and sometimes the doc comes in with no idea of what is going on or why we are…read morethere, what our previous issues and treatments were despite having seen her for all of them

We were not buying anything, but jut asked if they could make some adjustments to my glasses. They…read moredidn't just make the adjustment, they also replaced my old nose pads. I asked for how much to pay and they said "nothing"! Absolutely great service and friendly the whole brief visit.

I went to Looking Glass to order new glasses as they were one of the few providers in my (super…read moresmall) insurance network. I am so happy I chose to go here. The staff here is nothing short of genuine, friendly, personable and knowledgeable. The gal, an optician I assume (wish I remembered her name!) knew exactly what to do with my insurance and was able to tell me right away how much insurance covers/what I need to pay/how long it would take to get my new glasses. There was also an eye doctor that was super helpful too. They were also super knowledgeable about fit of frames, what they were made of, shape, shape of my face; all of the variables that go into getting new frames! Best experience I've had at any health care facility in Iowa City/Coralville in terms of customer service. Thank you!

Great place. Takes Iowa Total Care so there was no copay for the exam. Doctor was incredibly nice,…read moregot me in and out so quickly. Not much to look at on the outside but a really great little location for an eye exam. Did not get glasses there so cannot speak to that part, but the exam was quick and easy and I was in and out with prescription in hand in no time.

I want to recognize Sam, for how wonderful she was to us! She helped me immensely with my first…read moretime getting glasses, even when a frame wasn't just what I had hoped for. She was sooo kind to my son (who is 4) and made him feel welcome as well. If I could select 10 stars, I would! Thank you!

From the owner: Get 2 pairs of glasses and a free, quality eye exam starting at $95 at Americas Best. Visit us…read moreonline or call your local store to find exam times or shop our selection of frames.

new technician Tyler was better than others I've dealt with prior to seeing Dr Jensen. Quick,…read moreefficient, and easy to work with. And as usual great experience with the whole team! Thank you!!

I have been coming here since we moved to Iowa City in 2020. Have not seen Dr. Jensen in last…read morecouple years as I have eye issues and go to ophthalmologists (vs optometrist) at UIHC. I have been coming here for my lenses. Last couple of pair are anything but scratch resistant despite paying the premium. They (now Elevate Eyecare) personalize the issue at the store, pushed back on my as a customer, repeatedly tried to go back on the warrantee. I had to get VSP engaged to get them to deliver. I tried to reach out to regional manager Christy, however she never returned my email. I have escalated within Elevate Eyecare but expectations are set low. I would advise NOT supporting Elevate Eyecare at any Iowa City location.

This warehouse location opens to the public twice a year during the Dwell tag sale (a couple days…read moreevery fall and spring). After stopping by their main location on Coralville's 12th Avenue, I learned about this warehouse location and popped over. The staff are just as friendly as the main location and they are your real-life home decor brainstorming gurus - I wasn't quite sure how I wanted to arrange the lighting over our kitchen table and they had some pretty swell and out-of-the-box suggestions. The space isn't anything fancy (it is indeed a warehouse). It's back behind the Quality Care storage units in a business office building. You have to drive around the back of the building where there are a couple large warehouse sliding doors and a loading dock. When this warehouse is open for the tag sale, there are some ridiculously great deals. I ended up snagging some rockin' incandescent pendant lighting fixtures for $50 each, regularly $300. So yeah, I'll be back in the spring...

We would like to extend our genuine appreciation to your company for demonstrating what true…read morecustomer focus looks like. Every interaction reflects a level of professionalism that is increasingly rare, and it's clear that your team takes pride in doing things the right way. Your commitment doesn't end at the point of sale -- you stand behind your products with integrity, responsiveness, and a willingness to ensure that customers feel supported long after their purchase. That kind of follow‑through builds trust, and it's the reason your organization stands out. Thank you for setting such a high standard. Your dedication to quality and customer care has made a lasting impression, and it deserves to be recognized. Steve S. Cedar Rapids