Best place in town to buy a new pair of glasses! Deanine is a wonderful person with lots of…read moreknowledge and a great sense of style. She is able to answer any question and is very friendly! Great Selection of frames and all are up to date. As an added bonus you can stop in and meet the store mascots, "the girls".

My dad and I were shopping for eye exam deals when we were told $80 for a glasses and contacts…read moreexam. I came back a few days later and made my appointment for 9:00 the next morning, at which point I was told $95. Excuse me? It was comparable to Walmart and cheaper than Target so I went ahead and made the appointment hoping to shop around some more in the meantime. I ended up going to my appointment. I got to the store before it opened as we only live a few minutes away. I checked in and somehow still had to wait for 30 minutes before I walked out. While I was waiting, I heard patients come in saying they'd just been in and were having problems with their prescriptions. Considering I was reading the same thing here, I bailed. The ladies couldn't even help me answer basic paperwork questions.

Went in for a eye exam. Was told I needed glasses and prescribed progressive bifocals. The glasses…read moredid me know good. After about 4 trips back there and them telling me I just needed to get used to them I asked for a refund. I went to Wolfe eye clinic and have cataracts in both eyes. I have had surgery in one eye already and am getting the second one done in a week. My vision has already improved. Not sure why they didn't notice I had cataracts when they did my eye exam!

I had an incredible experience at Klauer Optical getting my exam and choosing glasses. The staff…read morewas welcoming and very helpful. Doctor Klauer gave me a thorough exam and I learned more about my eye health than I ever knew before. The staff helped my pick out a great pair of glasses and they have lots of options to choose from. Highly recommend anyone looking for new glasses to stop by Klauer Optical

I have been a patient at Klauer Optical for over 30 years. This multigenerational family business…read morecontinues to get better with each generation.

Called on Saturday to check the Sunday hours and was told 10am-3pm. Arrived Sunday at 10am and…read morefound out the hours are 12pm-5pm. Came back at 2pm to find optical center closed. Talked to customer service and was told they didn't even open for the day. Target customer service was nice and apologized sincerely for the inconvenience. If I hadn't already bought my sons glasses and warranty there I would not be back.

Dr. Berger is great to work with. I switch after being unhappy with a different doctor after my…read moredaughter recommended him to me. He listens and takes time to be sure that the prescription is just right. The technician staff, especially Brian, is great to work with to find the right frames that sit on my face and get them perfectly fitted for a no slippage wear.

My family has gone to Dr Todd since my girls were tiny (they are now both in college). We have…read morenever had a bad experience! Staff has always been helpful and super friendly. We are able to make appointments when it is convenient for our crazy schedules. Dr. Todd is so knowledgeable and I always feel that the exam is thorough and also explained well. We would not go anywhere else!

Cold. Amateur. Lazy. I went in for an eye exam and the doctor was going to do it totally remote…read more But before I even got there the device that was supposed to take my a picture of the back of my eye was not able to work. This whole place felt like they just opened up and didn't really know what they were doing. Overall, I guess I'm going to Walmart.

I visited LensCrafters and purchased a pair prescription safety glasses for work. I wanted the type…read morewith bi-focals on the top and the bottom of the lens and was told that I could have them in the frames I wanted. I paid and they told me that they would be ready in an hour. An hour later they bring out the glasses and they only have the bi-focal in the bottom. The associate apologizes and says that they will have to be special ordered. I tell them to go ahead. They called the house the next day at 3:30 PM. Fortunately I was home early. They pretty much demanded that I pay an extra $35.00 over the phone before they will order the glasses that I already asked them to make. I don't mind that the glasses were made wrong the first time, that sort of thing happens. But to delay ordering my glasses for 1 business day when I have already paid $350.00 just to wring another $35.00 out of me over the phone is kind of bogus. Just make the frikken glasses. I am going to buy them. I already gave you a pile of cash. For crying out loud you can trust for the $35.00. I am trusting you with my $350.00. So after giving them my CC# for the $35.00 I ask if the manager is there and can I speak to him/her. The associate say sure, no problem and puts me on hold. They come back on the line a few minutes later and tell me that the manager has left for the day and would I like for them to call me back? This is clearly shenanigans. Every employee knows exactly when the boss goes home. The manager is too chicken to actually deal with a customer who is upset and instead chooses to "call back" at some point in time when they know that the customer will probably be at work. While lenscrafters has a good selection of frames and can make simple prescriptions in an hour sometimes, you should avoid them if you need you glasses to be correctly made with a minimal chance of bogus charges and managerial shenanigans.

My family has been patient of Dr. Gary Fisher for decades. During those decades. we have had…read morecountless appointments for routine as well as emergency care. Dr. Fisher and his staff have always been thorough, caring and compassionate. When emergencies have come up the care has always been above and beyond our expectations. We have full trust and assurance we are receiving the best possible care from Dr. Fisher and his staff whether it is at his Marion, Monticello or Anamosa locations..

Very thorough and professional. Nice selection of glasses, staff friendly and helpful. I would…read morerecommend.

This new location is beautiful! I love how clean the interior is as well as the exam rooms. I saw…read moreDr. Anderson and he was not only very thorough but very friendly and got me out in less than an hour for my lunch break. His staff is also so incredibly friendly and helpful and I felt listened to the entire time. I highly recommend this new location! I will be going to them for years to come for my eyesight needs.

My daughters and I had a very pleasant visit for their yearly exams. Everyone was so nice, as…read morealways. My girls usually have a lot of questions for the doctor and staff, and they are always wonderful at answering them. I was very impressed with the safety precautions the office was taking for Covid-19, and we felt very safe the entire time we were there.

My father recently was transferred from an extended hospital stay to St. Luke's Transitional Care…read moreCenter. Upon arrival, the staff was very unfriendly. No one welcomed us, no one offered to show us around, & no one offered us any sort of guideline about how things operated there. We were ushered directly to his room & there we sat. We tried to get him settled in, but every staff member we asked any sort of question to, it was made very clear that we were a major inconvenience to them. After a couple hours, my mother & I needed to leave due to inclement weather & an extremely long drive. We pressed his nurse call light before we left so someone could help him get in bed & lay down for a bit & to get a glass of water. It was over 20 minutes before anyone responded. We stopped at the office to let them know that dad was very dependent & someone was going to have to assist him with pretty much everything, but yet again, we were met with much resistance & attitude. We both felt VERY uncomfortable leaving him there knowing he was not going to get the care he needed, but felt we had no choice since we were unable to take him home. We attempted to call him several times after we finally got home, but he was not answering his cell phone. So we finally called the facility to make sure he was ok. The 1st time, the phone was not answered. The 2nd time, a staff member finally (& very rudely) answered & told us he had fallen out of a wheelchair & was going to be taken to the hospital by ambulance. Dad ended up with 7 stitches in his face from the fall. No one from the facility ever called to see how he was. We finally went back out there to collect his belongings because he did not want to return to the facility. It was like a ghost town. We were almost to his room before we ever saw a staff member, who told us we had to walk back to the front desk to get our temperatures taken. He was able to get a charge nurse, who we tried to address our concerns with, but she was just more interested in just having us sign the paper saying we came to collect his belongings & told us any concerns would have to be addressed with a "higher up" during the week. We attempted to call on Monday to discuss the situation with a "higher up", but already knew we were not going to get anywhere, so we asked for a copy of the accident report, which was denied to us stating she "didn't feel it was necessary". The building, itself, is a beautiful facility that has a lot of potential! And I totally understand the staffing shortage happening right now!! But if you don't have enough staff to take care of the current patients, than don't accept any new ones in & treat everyone poorly!!

The appointment itself was fine despite the wait. Front desk staff were fairly friendly although…read morethere was no one there at first. Dr. Dye himself seemed amicable, if a little harried. The technology they made use of was interesting. I'd be following up with them, except they have not bothered to return either of my voicemails, which makes me feel undervalued as a patient.

They were able to squeeze me in after I had a concern about a tooth abscess, they were really…read moreunderstanding with my anxiety and didn't make me feel nervous at all, I left this place in less pain 10/10 going here from now on! (if you bring your little ones they have Gameboys in the waiting room)