Went for visit for spots in vision. Ended up in ER. Called on call number never got call back. Lost…read morevision permanently still no call back. They didn't care at all. Would never go back

currently waiting for my appointment that was supposed to start at 10. they called me back did the…read moreinitial tests,which took all of two minutes. it is now 10:40. and i've been waiting since 10:02 to finish my appointment. very upset. never had a problem before my appointments are usually in and out. this is not cool.

Dr. Berger is great to work with. I switch after being unhappy with a different doctor after my…read moredaughter recommended him to me. He listens and takes time to be sure that the prescription is just right. The technician staff, especially Brian, is great to work with to find the right frames that sit on my face and get them perfectly fitted for a no slippage wear.

My family has gone to Dr Todd since my girls were tiny (they are now both in college). We have…read morenever had a bad experience! Staff has always been helpful and super friendly. We are able to make appointments when it is convenient for our crazy schedules. Dr. Todd is so knowledgeable and I always feel that the exam is thorough and also explained well. We would not go anywhere else!

After having double by pass open heart surgery I began having eye problems, I called for an appt at…read morethis place and was told they couldn't make an appt because I had a $95 balance i was no aware of but paid it immediately over the phone. The day if my appt the dr requested $360 up front, even tho I have insurance. Because if tge seriousness of bypass surgery I went ahead and paid them to be able to have my eyes checked. They should have let me know this when i made the appt or I wouldnt have went in the 1st place but since I had a driver I went ahead and gave them the money, 2 weeks later eyes are still the same. I call back, drs wife says he'll call in a script for me and made another appt fir a week later. I mentioned to her I do not have anymore $$ to give them up front ad AGAIN I have insurance, and she also tells me I have a credit there, so ok. 15 mins later dr himself calls, left a message and says hes not going to call in a prescription unless I pay him $120 first. Now ive had enough of them! I said forget it, I'll go back to my eye Dr I had in CR for years. 2 weeks later went to other dr, turns out my dx was incorrect from this guy and I STILL dont have my $$ back. Btw I dont even need to pay a co pay with my insurance at my old dr let alone pay for the entire visit up front. I would never recommend this dr in Anamosa hes ripping people off. I rs my EOB from my insurance saying where they paid for the entire bill except $20 and hes still sitting on my money. I called asking for my money back and they gave me story about blaming the insurance, never ever will I ir my husband ever go back . He also made a comment that he "doesn't see patients for free" in his message! I never ever said anything about a " free" visit. My optometrist in CR is extremely thorough and excellent, I will never go anywhere else again, especially to this place very rude and unprofessional and didnt even dx me correctly. PS if i dont receive a check from them in the next day or so I will filing a complaint with the Better Business Bureau.

I experienced courteous, friendly and efficient appointment scheduling. Dr. Fisher was very good to…read moreeducate a person on why it is important to manage one's blood sugars with respect to eye health. The staff was knowledgeable about my insurance coverages as well. Every aspect of the visit was a 5 out of 5. The best part is that my health coverage also provided for a free pair of glasses - something I did not know!

I have gone to Dr. Francis for seventeen years. He is the most helpful person i know. His office…read moreand the nurses he has is always clean and helpful.

These are the MOST AMAZING people. I am visiting Iowa from California and I see a retina specialist…read morefor macular degeneration. I randomly chose this group to see while I was visiting. The staff and Dr, Heilskov was very kind, patient, explained my eye situations thoroughly. I definitely will come here again because I was so happy with the way I was treated, and these people REALLY care about their patients.

I see Dr Jill Flory here and can not say enough good things about her! She fully listens and even…read morechats with me. She never rushes me and always makes sure all of my questions are answered fully before she leaves. I absolutely love her and after searching years for a good doctor, will never leave. If I could give this more stars I would lol.

The staff are caring, compassionate, and truly dedicated to the residents. The facility is clean,…read morewelcoming, and communication with families is excellent. I appreciate the kindness and attention given to each resident. Highly recommend!

If you want to see your loved one have a valued life do not send them to this place, Horrible…read moreplace. 2 Gentleman lost their lives this year one in February and one in June because of neglect. State has released the report and justified the neglect charges. These two men were ultimately murdered by the nursing home. Adult Dependent abuse or Neglect is Murder. Of course they will make excuses that staff turnover, etc, but these were PEOPLES lives. NO EXCUSES ACCEPTED..

Doctor Christensen is a fantastic eye doctor! I had lasik eye surgery a couple of years ago and Dr…read more Christensen has been my eye doctor ever since. He is very knowledgeable in eye care and I would recommend him for everyone.