It was good in the beginning, but now I am having 2nd thoughts. I made an appointment and got off work early now I been waiting for going on an hour WHY make appointments if they can not keep them pretty sure late time using them. Thank you for reading my update. read more

Vision Plus - Uuuhhhhhh, why make appointments if they are taking you an hour later? WHY??? - Eyewear & Opticians Near Me - San Antonio, Texas

Dr. Goldstein has always taken good care of me and my eyes and my family's eyes too, and now Dr. Flower has helped me with some new contacts to try and they're great so far. And over in the optical dept. , Mary Jane has been so helpful with replacing my broken old glasses and hooking me up with a brand new pair too . she had my new contacts mailed to me as well . She is super helpful and always with a friendly smile . I highly recommend Vision Plus read more

Dr. Flower is great! He was very thorough during my appointment & really took his time explaining what was going on with my vision. You can tell he's passionate about what he does & I loved that. I've had my glasses for a couple of months now & my prescription is totally perfect! read more

I have been going to vision plus for many years. The staff and doctors are great. I love the new location.

The exam was good i left not knowing if im farsighted nearsighted or what since this is my first time ever getting glasses but then buying the glasses i ended up with 2 pair one for the computer at work but i have to deal with ppl also so i have to switch between glasses to see my progressive glasses have a dot of bifocals so everything outside the dot is blurry Mary Jane the sales rep swears alot of people do very well with a dot probably not by choice if you want to use more than a dot it will cost alot more so i will need to pay 175.00 more to be able to see normally mind you she never even told me i had to ask but with commissions on mind she avoids saying half truths i paid extra for no bifocal line (line would be bigger than bifocal dot) on lens i paid for anti scratch( lens came with scratch) i have 30 days to return its been 4 days i called to express my unsatisfactory with glasses MJ states I didn't pay for extras (because my insurance paid the fees) news flash i paid out if pocket for my insurance so yes i did pay and the expenses like copayment is me paying her high commission check geeze no matter where you go or what you buy theres always slippery people even if you just don't tell your customers the prices and attach it to insurance fees still makes you a liar the more the insurance paid the more came out of my pocket lesson learn can't trust anyone i do know that whatever we sow we will reap may she and those close to her get a double portion of all she sows avoid Vision Plus read more

Vision Plus - Two pair - Eyewear & Opticians Near Me - San Antonio, Texas

I went to Vision Plus today to fill a new eye prescription. I was very impress they were very attentive and helpful. Explain the various options. Answered my questions. I was very satisfied and yes I do recommend for you and your family optical needs. Thank you Hector for being so very helpful. read more

Truly professional and friendly. From signing in through selecting glasses. If you want a thorough exam, Dr Flowers was the best. Relieved my anxiety with his way of explaining and covering all of my concerns. read more

If you're looking for an eye doctor, go to this guy. The mall is a pretty convenient location and all the staff are friendly. The lobby is a bit noisy, but you won't spend much time there. I showed up to my appointment about 2 minutes before it started, I filled out some paperwork, sat for about 3 mins and was called the the back. My first ever appointment was a walk-in two years ago and remember everything going fast and smoothly. But seriously, the place is clean; everyone is professional; the doctor is funny; and everything goes really quickly. If you're in the area and need an exam, check it out. read more

Place closes early whenever they want, glasses took forever. Staff was just okay... small selection.

I have had several bad encounters with a staff member, Linda. On my visit back to return my prescription, progressive glasses well within the allowed time, Linda kept insisting I keep these particular set of glasses even though I could not get used to them , they were causing me headaches. I literally had to ask to speak to someone else when she began to insult me saying I was just not giving them(glasses) enough time to get used to. Today I made a phone call to Vision Plus, Linda answered, but I did not hear her name, so I apologized and asked for her name again. Linda then SLOWLY says, "this is Vision Plus, I'm Linda, how can I help you?" read more

Best OD (Eye Doctor) I've ever been too! Professional friendly staff, and Dr Goldstein if VERY thorough, and explains things so that you can understand......not to mention he is also personable. The clinic and consulting staff are GREAT! From the scheduling of appointments, check-in process, examination, to the consultation (where you actually choose your glasses). Everything was very comfortable, and there is NO pressure to upsell you. I've seen Dr Goldstein/Vision Works 2 times now, and I can honestly say that I won't go anywhere else. I've been in San Antonio for 6 yrs, and he is the 2nd OD I've seen here! read more

The optometrist, Dr. Goldstein is friendly and professional. He definitely gives a thorough diagnosis and his prescription was spot on. A really great exam experience. The staff over at the sales shop was amazing. The sales person was one of the best I have interacted with in a long time. Really helpful in picking out the right frame. The only star not given was due to frame selection was limited and frames are on the higher end. Variety in entry level frames was lacking. Without insurance, it would be a high cost purchase. Definitely recommended for your eye care needs. read more

This place is seriously prompt. Always on time with appointments. The technicians are polite and don't judge you when you jump 100 feet out of your seat on the glaucoma test. I always enjoy my visits here. By the way, Ingram Park Mall has really spruced up the food court area and made the entire place look nicer. It was really becoming a place I didn't like to go but it looked much more cheerful this time. read more

So, I have seen so many opticians and no one really has been able to get me to see almost as if I had 20/20. I wear contact lenses and have always had issues with them. So my son told me about Dr. Goldstein.He just couldn't say enough about this Dr. and just swore by him, (as his eyes are as messed up as mine) So I went to the appointment that, BTW was so easy to get an appointment in just a day. Straight up this guy made me laugh, as I had my eyes up to the "PUFF" machine. Right away I felt a very comforting relaxed calm. And when he did the examination, it wasn't like the typical norm, "Which one is better 1 or 2; 2 or 1; 1 or" ya know what I mean. Not this man, He is very patient and he says "this one, or that one" So awesome ! I say he ROCKs your eyes!! 2 thumbs up Doc. read more

Dr Goldstein and his staff were great with the way they took care of me today for my eye exam. I will definitely be making this my permanent home for all my eye needs. Overall visit was perfect. Would definitely recommend to anyone looking for an Optometrist. read more

I love love love the friendly staff and of course the "Doc!" The times that I've gone and gotten my eyes checked it's always been such a joyful and fun experience. Contacts are always available when I've gone, can't wait till my next visit!! Happy holidays everyone!! Yvette Talamantez : ) read more

Originally came in to only get my frames, but unfortunately complications kept popping up which lead me to return numerous times over the next couple of months. Normally I think this would be quite the inconvenience, but with every visit the consultants and lab staff were very attentive. Any issue that arose was addressed with haste, I couldn't ask for better service! Aside from being extremely accommodating, all employees were friendly and professional. The three staff that took care of me the most on my visits were Erik, Bola, and Hector. If you come under their care I'm confident you'll be well taken care of. I have to say a special thanks to the manager Erik, normally I dread outings as such but thanks to his superb customer service I had no hassle letting them know of any problems I had. Looking forward to my next eye exam. read more

Thomas J. Goldstein and his staff are a wonderful group of people. I have been to many different opticians and they stand mountains above all of them. I highly recommend that you go see them for your next appointment. read more

Let me start off by saying I chose this office specifically because of all the positive reviews. And I don't usually write reviews, especially negative ones but my experience has been so unacceptable and less than ideal. Back in June 2020 I went in for some new glasses and contacts, it's now February 2021 and I have yet to wear my glasses for more than a few days at a time without reverting to my scratched up old pair which is messing up my eyes more in the long run & causing lots of headaches. It's been 4 months until it's a full year since I originally went in and I have not been able to comfortably use my glasses because of the fact that they continually break no matter how fragile or careful I am with them. I've taken them back well over 6 times since I first purchased them and explained my situation to numerous staff members. I told them I live 30+ minutes from the mall where they're located and it's very inconvenient for me to keep driving an hour there and back, only to get them partially replaced when I paid for insurance prior. I explained that I haven't been able to use my glasses I spent hundreds on without breaking and asked if there was anything I can do if they break again because I don't want to keep visiting in the middle of an ongoing pandemic and I was told there was nothing more they do, and to bring them back a 7th time for an ineffective quick fix if (when) they broke again and they just did, at 7am when I have an out of town trip and no time to take them for another fix. I felt this experience has been very unprofessional and I definitely recommend going and spending your money elsewhere for eye care. read more

Doctor was engaging and funny, think I enjoyed more than any past doctor visit. All staff was nice & helpful in glass selection. Huge glasses selection. Play area for kids (not that my 5 year old stayed there ) with books & toys. I am not a mall fan, but very easy in & out. read more

My first visit was okay they were nice and took the right precautions because of COVID They told me they'd call me whenever my glasses would be ready to pick up I waited 3 weeks and nothing so I called and they weren't ready yet I understood since everything that is going on But my glasses took almost 2 months in arrive but they never called . I called and asked a couple of times until they finally told me they had them. I called and they said it was fine if I just walked in so I did but they told me to wait at the door . I waited while everybody got helped for about 15 min until one of the doctors helped me . Everybody was all over the place and they had more than their capacity in the room. They gave me my glasses and I asked if they were gonna make sure they were the right prescription and everything and the guy said no if they don't feel right just come back and we'll fix it . When I was told before they had to make an exam before I left . My glasses didn't fit me at all so he has to fix it about 3 times and at the end I said I'm not sure this is right because I still can't see far away and he said well maybe bc it's too far they'll be things you won't be able to see and proceeded to insist that if I had trouble with them I could just call and come back again. I don't ever wanna waste my time there . Worst experience ever . read more

I needed contacts asap as my hard contacts were getting kind of blurry and I have really bad eye sight(negative double digits). I had initially gone to another Dr and they were not helpful and rudely stated that I would have to make do until new contacts came in . I called vision plus and got an appointnent the very next day. My appointment was at 915 and it started on time and the Dr and staff were very knowledgeable and provided solutions. He advised that I could have my hard contacts cleaned/polished so I could see until my new hard contacts came in. I didn't even know there was a company that could do that! Vision Plus was fantastic and I could not be more grateful so thank yall! read more

This visit was a great experience. The doctor and staff were very friendly. There was no waiting. My daughter's appointment was for 1130 and we got seen immediately. She was getting contacts for the first time and the staff was very helpful and patient. read more

I've been going to this office for quite awhile now and can say I've been satisfied overall with their friendly customer service and assistance to my needs. Dr. Flower is great at explaining everything and will go the mile to help you! He's compassionate and oh can't forget humorous so he will make you laugh, which is a good thing we all need a good laugh! Recommend! read more

I just walked out from my eye appointment, that I am usually terrified of and dreading. The whole staff made me feel comfortable and relaxed. Dr. Thomas J. Goldstein was attentive and friendly. He made small talk during the examination. I've never had such a great experience during an exam! Usually I fear getting exams! Not in this case, I will recommend everyone I know to come here! The process to even get my glasses was just as great! Luckily I came during the week. I was told the weekends are a little busier. But Marlynne was easy going and not not too pushy. She was informative on any questions I had, my insurance information, and she even helped me pick out a pair of glasses that I loved! I definitely won't wait several years to go back to get my eyes checked! I will be returning next year and telling all of my friends and family! Thanks Vision Plus! read more

From the exam through the eyewear selection I felt a level of comfort like never before. I could tell that everyone enjoys their job and sincerely wanted to help find a pair that fit my face and my personality. I think it helped that they carry brands that you don't find at the other cookie cutter chain stores. This is the first time in awhile that people even noticed that I had gotten new glasses. If you want a unique enjoyable experience I highly recommend Vision Plus. read more

They were so kind a although far from where I live they were excellent! Great selection of frames!! I got super cute glasses that I'm actually picking up tomorrow I got notice that they were in, in less than a week! Loved their service read more

Don't waste your time here, they are unorganized to say the least. I have never had a worse experience with not only the staff but also the physician. The staff failed to inform us only one person was allowed in the office or the exam room, even minors have to be unattended, when i was forced to stay outside of the office with my 7 month old baby and my 8 year old sister, in the mall, the doctor was making jokes about me having to babysit and mess up his schedule he also had a potty mouth and said quite a few curse words. Later i noticed they let other adults, not patients, in the waiting room but specifically said my two children weren't allowed inside. The physician, Dr. flower and his staff continued to argue with us until we assured them we wouldn't be back after this appointment. Don't waste your time here. I went because of al love "great reviews" clearly all lies to receive the discount. read more

Dr Goldstein was very thorough and explained in detail how he was going to achieve the correct multifocal contacts for my astigmatism. My previous eye doctor did not and only gave me one brand, which did not work for me. As of today I am still in my trial contacts and waiting to see if any further tweeking needs to be done. The office was clean and convenient with the store attached. All staff members I met on my visit were nice and professional. read more