Doctor Deviney & crew are awesome!…read more I first came here about ten years ago. My review back then was 5 Stars. A decade later, it remains the same. Out of curiosity, I read the negative reviews here for them and was, frankly, shocked. It seems that the few negative reviews are in regards to the office employees, even being careful to indicate that the doctor was fine. I fully support the rave reviews for Doctor Deviney. I do confess I am not the easiest patient, as I frequently have many questions and an interest in finding out what all my options are before I make a decision. Nevertheless, he is always very patient, open, and willing to engage in conversation and offer me his expertise. He is clearly a popular guy, which makes sense, but it does not prevent him from always seeing me promptly. I only remember once in the last decade when I wondered what was taking so long, but even that is negligible because it was not anything unreasonable, maybe twenty minutes. Maybe it is because he has spoiled me by always being ready to see me- once the preliminary tests are done by other members on the team- within ten minutes. Over the years there has only been one short period where there was another doctor sharing the office with him (Doctor Manasia), but she has since moved back to Houston. I did see her that one year, and she was nice enough, but I do remember being a little sad that I missed my annual or semi annual visit with Deviney. Other than the one time, it has always been him flying solo as the only optometrist running this location. Maybe a demanding task for anyone else, but Doctor Deviney has had no problems, as far as I can tell. Getting back to the other members on the team, Ariel, the office manager, is highly recommended with any inquiries or even issues you might have. Always friendly, understanding, welcoming, and even seems to remember a little about me, even though I am sure he has so many patients coming in and out that I can be but a tiny dot on his radar! Other reviewers have mentioned the ladies (Cecilia & Leticia, by my memory) not being nice to them or "curt". Anyone who reads my reviews on Google & here on Yelp knows I try to be honest- sometimes maybe brutally so. I will say that, maybe compared to Ariel, they are less outwardly initiating with their friendliness; more reserved and maybe quiet personalities. Sometimes they have also been short with me, but I am sure that is due to them being more business like rather than with any negative emotion. This should not be construed as faults. They have always been courteous when I have initiated conversation or questions. As for other complaints regarding pricing and such, this is a business; we are in a capitalist society. Only saying. I can personally vouch for them trying to give me better deals on things they can do that for, like frames, but I doubt they have much power over how much someone's insurance covers or how much to charge for standard procedures. Again, things that do have some leeway with to name things easier for the patients, such as payment plans, for example, they are also willing to offer. Anyone who reads my reviews likewise recognizes that I am relatively stingy with my stars, so it is rare that anyone receive five stars from me. As a last note, readers should acknowledge that pretty much every great business has a few negative reviews. It would actually be a little more suspicious if it were perfect. This is simple statistics. So if you have any doubts, I would recommend you read the details in the reviews for the reasons why. It is no shock to me that Doctor Deviney has taken the effort and the time to address the negative reviews, at least on Google. You can read his responses and draw your own conclusions.

I started going to Vision Source Olmos Park about 4 years ago, and now my entire family comes here…read moreas well. Dr. Deviney is outstanding--he takes the time to listen, explain, and make sure we get the very best care. The staff is always welcoming and professional. Their technology is top-notch, and the frame selection is excellent. We couldn't be happier with the care we've received here--I highly recommend Dr. Deviney and the team at Vision Source Olmos Park!

Worst experience ever . First off my wife's exam was covered with our insurance but the doctor…read morerequested an additional exam, when asked if the additional exam was covered we were told yes . At the end of the visit we had to pay a co-pay because it wasn't covered after all . Why were we told yes when it really wasn't . Second is the pair of Oakley's that my wife wanted were going to cost us $400 when we had found the same exact pair, same model number at another store for only $225

I have had multiple appts with Eyeworks. At one, the receptionist didn't seem adept at the…read moreequipment and had to redo the reading multiple times, without explaining what I will experience along the way. She didn't take certain readings for the doctor and the doctor sent me back in to get that done. When I asked, is she new?, the Dr. blamed the equipment, which made me question how good that was functioning. The next visit I was left waiting for 1/2 hour after my scheduled appt. time. The third time, I called in, very concerned at 1:00 and left a voice message saying that I needed to be seen asap due to a large floater that had just appeared adn was spreading across my eye (I had just received cataract surgery). I didn't receive a call back and called 2 more times, only to get a message at 3:30 saying that the office was closed.

Great staff, professional office and Dr. Acosta is very thorough and takes her time to make sure…read moreall your concerns are addressed. Very happy with my visit.

Dr. Acosta is so knowledgeable and kind. Takes her time and the staff is amazing. Found my forever…read moreeye Doctor

Dr K answered all my questions, gave recommendations and options. He's is knowledgeable, polite,…read morehigh energy vibe. Straight forward with his answers. The reception staff was quick and efficient.

Great staff and very friendly. Dr Kikuchi is great, knowledgeable and is honest. He's there for the…read morecustomer and not to overcharge for things that are not needed.

I chose this clinic because it had the earliest available appointment for my son's glasses…read more Everyone there was very friendly and provided great service. I usually go to a different eye clinic, but after this visit, I'm thinking of switching to this one. It was also very convenient to order his glasses at Costco right after and do some grocery shopping at the same time.

Horrible experience with mobile login. You must pick an option which you do not want and when you…read morecome in for an appointment if it's not completed you'll have to wait to be squeezed in to an appointment. Was then told when would I like to schedule for another day. Horrible customer service this could have been handled differently in my opinion but just fyi be aware of not completing form online. The next customer came in without forms completed but was seen. Who knows but just wasn't a good feeling so I just got up and left. Hopefully your experience is better.

She is amazing. I came to vision source to see Cynthia Trevino, OD for my yearly contacts exam. She…read moreis so sweet and kind. My whole experience was so fast and so thorough. I really recommend you make with an appointment with her. You will not regret it.

emily was amazing she explained the plan and helped the process go by quick give her a raise we…read morelove her

Dr Rosillo has sold/retired/left this practice and the replacement company isn't very competent for…read moreprior patients. My family will not be returning. We tried to order contacts, but they required a new exam because of the change. No problem, but they don't take our insurance anymore. When we went to pick up the new contacts, they would only give us two trial pairs. What did pay $300+ for?! It sure seems like they just want to scam as much money as they can...

Dr.Rosillo is no longer there and the place was bought out by a Laredo company. They would not give…read moreme my prescription till after I got the trial contacts. I have to go back for those in another week because they don't have them. Even after that, they won't give me my prescription till after the trial. Leaving there without any prescription was no good.

Nice, clean office. Able to make appointment quickly and office staff were great and timely! Dr…read more Rajani was thorough and accurate with my prescription. She was patient and answered all my questions. I would recommend her to all my family/friends.

I walked in on a Saturday and Dr. Rajani was able to accommodate me last minute. She is very…read moreprofessional and her staff member, Dawn, goes above and beyond in her level of service. You can tell she really cares for her patients and has a very positive demeanor. I would highly recommend visiting Dr. Rajani's practice for top notch service and eye care!

Customer service is fantastic - staff seems focused on what is best for patient. Dr Diskin is…read morefriendly and listens. Myra is always super patient and helpful when assisting in choosing eyeglasses; gives good advice on appearance, wear, fit; and does a thorough job explaining costs/insurance coverage. She has mastered the lost art of exceptional customer service! The whole staff is terrific! Only drawback is that pricing for frames can be high compared to other places.

I have been a customer at the Quarry location for over 10 years and have purchased over a half a…read moredozen eyeglasses from them. They have a great selection of quality frames. Dr. Diskin has always been professional and pleasant and the employees have been, as well. The employees have always helped me select frames that fit and complement my face.

5 stars ever since I've met this family, Dr. Treviño is an amazing OD , Great person, and just a…read moreGreat soul ! The STAFF is always ready to help you 10+ & the facility is very warm, welcoming and inviting environment! He is my doctor for LIFE !!!

I love Dr. Trevino and i highly recommend him to anyone I speak with…read more But i do not recommend his optical at all! I have a $400 pair of glasses that I cannot use. They are not set right (the Progressive lens) and when i took them back a day later the girl said that they are right and that all i have to do is put my head back to see from the bottom (really? Mine neck hurts from trying to see) then a week later my lens got so scratched up so I took them back. I was told that I need to take better care of my glasses. I paid extra for scratch resistant. They fixed the lens but a week later my lens are scratched up again. I really do not understand why? I keep them in the case YOU gave me!! I give up and decided to buy over the counter readers. I honestly will not be back.