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Vision One Lasik Center

3.9 (102 reviews)
Closed 9:30 am - 8:00 pm

Services - Vision One Lasik Center

Laser vision correction

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Review Highlights - Vision One Lasik Center

The procedure was pretty much pain-free and the actual procedure for both eyes took less than 10 minutes.

Mentioned in 5 reviews

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Robert J Barnes, MD

Robert J Barnes, MD

3.7(9 reviews)
1.9 mi

Horrible staff, absolutely inhumane!!…read more My mother is a patient of Dr. Robert Barnes, and had a glaucoma surgery scheduled with him on 02/16/2022. My mother has Medicare (covers 80%) and Medicaid (covers 20%). Unfortunately, Dr. Barnes office does not take Medicaid; therefore, we will have to pay 20%, which I agreed paying. However, Dr. Barnes office has a policy requiring to pay 20% before the surgery. I cannot afford paying the entire cost in full, therefore I requested a payment plan. On Monday, 02/14/2022, 2 days prior to the surgery, I got a call from Caryn asking me to pay $100 today. I said that I can only pay $75 now and I will make another payment in a week, during the surgery follow up visit. She got Sonia, an office manager, on the phone that informed me again about their office policy requiring patients to pay everything before surgery and they already doing me a favor by agreeing to a payment plan. Also, I had some questions related to 'before surgery' instructions and asked Caryn to send a message to one of the techs to answer my questions, but nobody called me back because I have not made a payment yet. Caryn promised to call me back later, but I never heard back from her. I guess that $25 made a huge difference in the patient's care. On 02/15/2022, I got a reminder call from Hinsdale Surgical Center and I informed them about the situation with the payment and raised a concern to the Hinsdale Surgical Center representative about upcoming surgery due to a payment disagreement. Well, only after getting a surgical center involved, I finally heard back from Caryn, but still no call from the tech to clarify the 'before surgery' instructions. When I called back to the office, I had a chance to talk to Sonia, the office manager. I discussed my concerns with her, but all she told me is how busy they are, and the 'before surgery' instructions are very clear and understandable. I am sure, they are clear to her, but everybody is different and some people still need to get a clarification. The office is very busy and does not have time to call me back and answer my questions regarding the instructions, but they find time to call me for a payment. Also, Sonia suggested that I cancel my mom's surgery and I find another specialist. After, waiting for 3 weeks for the surgery, and making arrangements, it will have to be canceled just the day before it was scheduled. It's very painful to see how low-income people are turned around by the doctors if they can't afford paying for the cost of the surgery in full prior to the surgery and there is not much flexibility with the payment plan. I completely understand, that this is not a free clinic, I am willing to pay, but please be flexible with me and allow me to pay in installments. It looks like Dr. Barnes staff does not care about his patients, they only care about collecting the money. This situation is very inhumane, and I am wondering if Dr. Barnes is aware of what his staff is doing.

I have glaucoma and Dr. Barnes has been very instrumental in saving my eyesight. I think had I not…read moreseen him my eyes would be much worse now. He is a kind gentle man with a sense of humor who makes the patient feel at ease. I would highly recommend him to anyone who has major vision issues. Although glaucoma cannot be reversed, Dr. Barnes has stopped it from progressing, and I am so thankful to him for that. I trust him 100% with my vision needs.

Midwest Eye

Midwest Eye

4.4(35 reviews)
3.8 mi

Everyone is so pleasant and treats you like family. Dr. Robert is great. I highly recommend Midwest…read moreEye.

Awesome eye doctors - Dr. Robert and Dr. Bauer are fantastic. Great, empathetic, and personalized…read morecare from them every single visit. My family of 4 followed Dr. Robert here when he started his practice about 12 years ago and we love the eye doctors at Midwest eye. Unfortunately, I cannot recommend the Optical Department. Very disappointing. I happened to be in the area and arrived right after they opened one morning, not one customer in Optical or in the waiting area. Asked for a 2-3 minute adjustment to my frames that had been purchased there. Overheard front desk asking Lisa in Optical and she said no, I'm busy, she needs to make an appointment. She didn't walk 15 feet to come over to see what I needed or speak to me herself. I had even said I had no problem waiting if she was busy. They just told me to make an appointment and come back another day. No thanks. I'm not going to take time out of my workday and drive 20 minutes each way to come back for something that should take 2 to 3 minutes. This massive lack of customer service is not on brand for the treatment that we receive from Dr. Robert or Bauer and was highly disappointing. Midwest Eye Optical will not be seeing another dime of my hard-earned money. If we didn't love the eye doctors so much I'd be finding a new one for all 4 of my family members. Loyalty & respect go both ways. It's not hard to treat people well. This interaction was not it.

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Midwest Eye
Midwest Eye
Midwest Eye

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Duly Health And Care

Duly Health And Care

2.8(22 reviews)
5.5 mi

Amazing service. Treated like a person…read more My experience with the doctors and staff felt like none other. It felt like I was a real person and not just a client or consumer. In the past, every doctor-patient interaction has been robotic and it was such a relief to escape from that monotony. My doctors were very kind souls and helped me plenty. I was told my health results and given accurate and understandable advice. Duly also has an app where all my files are saved and I can view my test results at any time which I think is awesome. The app also has a feature that lets me talk to my doctors. Also, whenever i go out to events, it's sort of a funny coincidence that Duly sponsors so many of them. I love their helpful services and their community support. Thanks, Duly.

The worst ever. Staff and doctors do not respect patients time. I visited more than 6 times, and…read moreeach time, the wait was more than 1/2 hour. Sure the office and waiting room are beautiful, but that is it. Even worse, was the glaucoma "specialist", Dr Joshi, couldn't remember me from one visit to the next and constantly gave me bad information until I corrected her. After I was promised no wait, and waited 30 minutes, I decided to take my business elsewhere. When I received my chart, it was full of BAD information. There were illnesses I never had listed in history. The unforgivable is that I was diagnosed as having Glaucoma in December 2011. I received many tests, took eye drops nightly and even had a laser surgery. I met my new dr today. I do not have glaucoma.

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Duly Health And Care - Duly Health and Care Logo

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Duly Health And Care

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Vision One Lasik Center - laserlasikeyes - Updated May 2026

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