I needed a new prescription, they gave me the wrong one twice. Doctor was frustrated and got mad at…read moreme instead of looking for solutions. I asked for a refund and they just gave me 60% of the amount. I lost 215 dollars and I'm not able to see.

I continue to get my glasses from Envision. I love their professionalism and how thorough my exam…read moreis. Plus JK has always shown me frames and Progressive lens that I needed. Upgraded to a polycarbonate after shattering a lens in my previous Eyeglasses.

Love this place. Hey are straight to the point honest and truly want to help. They listen to your…read morelifestyle and create the perfect solution to fit your needs. Their eye glasses are expensive but they have trunk shows too. Ask for when those are and mark them on your calendar. I do love that they send a text message when it it time for your next appointment. And for other reminders. Makes it easy and convenient.

If I could leave zero stars in a review I would. I was referred by my dad who had a good…read moreexperience. The front office was the only saving grace. My old dr of 30years retired and I needed a new place. When I scheduled, and asked if they'd like my records, I was told, "no, we're fine." When I arrived, I felt that I was irritating Dr. Shimonova. When I returned a few weeks later, my glasses were unwearable as the rx was not right. Went back a 2nd time, was told by Dr. Shmonova that "That's what you said you wanted." When they looked at my current glasses, it was found that the 2 scripts were miles apart. She just kept repeating "that's what you wanted." I came back for the remake a few weeks later and they were STILL WRONG! I asked for another Dr. I also brought my medical records with me. Dr. Thompson took time to meet with me and review my records. She made some adjustments. I came back and they were finally correct. It took 3 attempts and almost 3 months to get my glasses. I'm finding someplace new and my dad won't be back either.

BE SURE TO READ THE OTHER 1 STAR REVIEWS HERE. Dr…read more Hankenson did the quickest eye exam i ever had. He had me look at the little red barn and read a few lines of letters. No dilation, no eye pressure test & none of the standard questions ODs use to assess serious issues. He seemed more interested in telling my husband and i all about his Colorado road trips. Then, Dr H retrieved a copy of my prescription from another room, came back and said "everything looks great!" No details. I am 53 and i feel like my vision has declined in the past 3 years. So, i asked Dr. H if he could use my glasses to compare how much my vision had changed. "Of course!" He took my glasses & disappeared, returned momentarily & announced, "it hasn't changed much at all!" Again, he provided no data & no details, which seemed odd. The entire exam took 10 minutes, max. On the way home, i had forgotten to ask for a prescription for Bimatoprost . left a message with the receptionist. (i was surprised that i had to explain what it is!) As so many other reviews have said, the office staff is totally incompetent. The message the receptionist took was that i needed a prescription for Prazapam - a medication prescribed for insomnia & anxiety! When Dr H returned my call, he was also confused about what it was i needed but seemed more interested scolding - yes, SCOLDING - me, accusing me of YELLING at his staff on the phone. What i suspect is that this OD accused me of yelling to deflect from his own incompetence. Scolding a patient is a sure way to get them to go somewhere else as they are about to realize that this OD is nothing but a silly quack.

Office Staff clearly incompetent!! My daughter had an appointment on a Saturday and they called and…read moresaid they had to reschedule because the Doctor would be out of town. It was rescheduled for today at 4:30 and said it was for 10am. I wouldn't have scheduled at that time because my daughter is in school. Then they preceded to tell me that they had left a message saying that they no longer accepted my insurance. I received no message!!! Total waste of my time!!

For over five years the VA has outsourced my eye care and I picked All About Eye Care since it was…read morecloser to me. Dr. Ruth is hands down the best optometrist I have visited and will recommend this business. They are fast when it comes to getting me my new glasses. I had a new pair of Oakley sunglasses done and got them after a week. I can see so much better. Thank you Dr. Ruth and her staff!

They have been great from the beginning. I take my whole family here for years. Keep going strong.read more

They helped me out right away to get an eye exam and sample lenses to help me find the right kind…read more Thank you!

I highly recommend Dr. Sandoval. He is very thorough and takes his time with you! Truly the best!…read moreCrystal is amazing! She provided exceptional customer service at this beautiful and convenient location!! Great selection of eye glasses!

I found this office through my insurance to remove a small cyst from my tear duct. While scheduling…read morewas easy and the facility is nice, the actual experience felt optimized for their profit rather than my care. I feel like they completely lost sight of the main reason for my visit. The Issues: Lack of Consent for Testing Before seeing the doctor, a tech administered pressure and glaucoma tests without my prior knowledge or consent. When I expressed nervousness, the tech brushed it off without explaining anything about the test or why it was necessary. Even though my insurance covered it, billing for unauthorized tests is a major red flag. Distractions & Upselling When I finally saw Dr. Burrell, she confirmed the cyst but immediately shifted focus to an "overpopulation of eye mites." I was instructed to buy two OTC OCuSOFT products at the front desk for $60 (which I later found on Amazon for $40). As for my actual cyst? She told me to use a hot compress on it for a month to see if it reabsorbs into my body and to schedule a follow-up. Padding Appointments During the intake, the tech asked about dry eyes. I casually mentioned they only get dry when I smoke marijuana, but they formally added "dry eyes" to my medical chart. The Runaround A month later, the hot compresses had done absolutely nothing. I called to ensure my upcoming second appointment would be the actual cyst removal. Instead, the tech told me the doctor wanted to use that visit to follow up on the "dry eyes" and eye mites, and just "assess" the cyst again before scheduling the removal. It shouldn't take three separate appointments (and three co-pays) to remove a minor cyst. After failing to reach an agreement for cyst removal to be done on my next visit, I canceled my appointment and decided I'll just find another Dr. If you want a provider who respects your time, your consent, and your wallet, I would look elsewhere. I felt "squeezed" for profit every step of the way.

I went there and saw Dr Eric Van Meter. He rushed through the exam Way too fast for me to properly…read moresee. When I told him the only vision issues I have is the common headlights glare during night vision. He then began heavily pushing surgeries... for cataract and cornea replacement!!!!!! Realy unorthodox and scary. Then they wanted me to pay over $500 out of pocket for glasses and they charged me $65 for the exam-- All of this even though they accept my insurance.

I've never had so many troubles with an optometrist in my life. Dr. Kincaid is nice enough but it…read moreseems like the place is just run poorly. Received the wrong prescription multiple times and wasn't notified when contacts arrived. If you value your time, look elsewhere. Further details below: 1. During my exam, 3 separate employees shined a very bright light in my eyes multiple times. Left with a migraine. In my experience, this happens only once an exam instead of 5 times. 2. My first pair of contacts I received was completely wrong. Maybe from the multiple people giving me an exam? 3. I was never notified that my contacts had arrived. I called almost a month after my exam and they replied that they had just come in this morning. What a crazy (truly unbelievable) coincidence. 4. Had to come back in for a whole new eye exam. 5. Finally got the right contacts, after months. 6. Asked for my prescription to get glasses at a third party and you guessed it...that prescription was wrong. 7. When I asked for the correct glasses prescription, I was told to come in for another exam. That would be 3 exams in 3 months just to get some contacts and glasses.

I went to Dr Kincaid. She prescribed an eye drops for an eye condition I have. She said I would be…read morecontacted about the prescription being filled. I was never contacted. I called the office and told them about the situation and they told me they would get back to me. However that did not happen. I called again and left two messages. I did not hear anything back. I walked in to try to get the situation resolved. I left a message and was told that I would receive a call back that day. I did not hear anything. I canceled my appointment for a recheck. I would rather go to any other eye doctor in the world. DONE!

Friendly staff and very knowledgable and helpful. We've been going here since we moved to…read moreCentennial and always feel taken care of.

Congratulations! You got my business once, I won't be back and I'll be sure to tell my friends &…read moreanyone in need of your services to avoid you like the plague. I selected this business because it was close to home. For my next optometrist I'd happily drive 100 miles for a better experience than I got here. Having never needed glasses before, I booked the appointment with the intention of getting a fashionable pair of frames for work since I'm spending more time than ever on Zoom meetings, and black frame glasses seem to be all the rage these days. Figured might as well get a check up while I'm there since I hadn't seen an eye doc in years. Pretty straight forward, easy sale, and a great opportunity to earn a client for repeat business in my mind... yet in hindsight, can't believe I had the audacity! Arrived on time for early morning appointment, some light paperwork and brought to the back room. After a few minutes looking into some ill explained devices with the assistant, I met Dr. Anderson and was moved to the exam room. I was candid with him in a personable sort of way expressing, "I'm here for fashion", "don't feel I need glasses", hadn't been to many eye doctors over the years because I'm pretty skeptical about the whole eye exam process being "subjective". I feel like, upon learning this, a good doctor would have responded with some sensitivity, maybe an anecdote, some education, or AT LEAST some further questioning... Dr. Anderson responded with a cold, plain-looking gaze, and instructions to "sit here, hold this over your eye, and read the smallest line you can clearly see." Felt like he skipped all the foreplay and took me straight to the "bent-over at the barrel position." With zero regard what-so-ever for my input on what actually brought me in today. I read the bottom line, correctly have you, with my right eye. Time to switch... Well my left eye has just been covered with this black paddle and you know what happens when you open your eye after having a something pressed to it for 2-5 minutes in a dark room. It takes time to adjust. I tell him, "give me a sec, my eyes are adjusting sometimes they take a sec to focus".. thinking he'd understand. I'm sorry I did, because he didn't miss a beat when he repeated it back me later in an effort to convince me I need a prescription. We press on with the exam, the entire time with no consideration to communicate to me what's going on aside from, "what's better A or B", "A or B", as if I'm supposed to just trust this impersonal stranger's subjective judgement of MY EYES because he wore a lab coat and asked double-binded questions. Like honestly Doc, really wouldn't have killed you to say, "this one has no prescription, this one does", this is a level one prescription, this is a level 2". The entire time, I felt like he was trying to trick me into a prescription I didn't need or want. At the end of this extremely scientific exam, it was time for the glaucoma test. "Here, these eye drops won't dilate your eyes so don't worry." No explanation of what they were or why they were needed. Nope, I just let this random dude in a lab coat put an unknown substance in my face then subsequently take a tiny telescope and position it a centimeter from my retina. "Eyes open and look forward" was about the extent of his summary regarding this procedure. Time for the verdict: "Well your right eye is good, but you have farsightedness in your left eye.", Dr. Anderson says objectively, with no consideration for any of my input or the overall subjective-ness of the everything so far. He did hand me a tissue to clean the yellow drops from my eyes, so I guess, "Thanks for grabbing me a towel when you were through on the barrel, doc!" I explain again, "I don't feel I have vision problems and I'm cautious about getting prescription lenses I don't need because I don't want my eyes to get dependent." "That's a myth." he coldly offered up "and they'll help you with that and I quote, sometimes my eyes take a moment to focus issue." I was dumbfounded. Like for one, I get that it might be a myth, but as prevalent a myth as that is, as an optometrist that's the best explanation you got?! For as frequent as I imagine that come up, you've decided the best way to handle that statement is to write it off as mere myth with no follow up?! For two, do you even care to understand that my eyes don't normally take time to focus, that's circumstantial to everything we just did?! I ask him, "Is it possible I just get two pair, one with the script and one without, this way I can try both and see what I like best?" Reasonable question in my mind, but met with "Oh I don't handle that, take this and talk to them out front." Dude up front was no better. Told me to just buy them online if I don't want a prescription and seemed offended I even suggested the idea. "F' me right for supporting local business in a pandemic." I could go on... but I'm out of room and frankly, they aren't worth it.