Felix was recommended to me by Costco to do a minor repair on one of my frames. He wasn't able to do the repair so I can't vouch for his repair job, however, he offered to put in basic reading lenses into another pair. The price was reasonable so why not. The first time I pick them up, he inadvertently put in long distance lenses. OK, mistakes happen. I pick them up after they are done the 2nd time and after using them at home I realize that at the least the right lens is off. So, I take them back up and ask him to fix the right side but make sure that both sides are right. I pick them up again and after using them for an hour, I realize that the left side is also off. I take them to two independent optometrist in my area who both say that Felix forgot to put the astigmatism correction on the left lense, and they have the documentation to show it. So far, that's 5 trips and I still can't use the glasses because they hurt my eyes. He won't look at the documentation from the other optometrist so he won't just give me a refund. He wants me to drop them off and then go pick them up again and that's another 25 min drive each way to get them finally fixed. But after Felix tells me that he checked the glasses both times previously . . . but both times they were off. So, what's going on here? He also tells me the correction is so minor that it's OK. Huh? It's not OK. Obviously, he doesn't value my time either. Do I really want to do business with this guy who obviously has a very lax practice. When it comes to glasses, you can't be laxed. read more