Karla and Lely went above and beyond today deep cleaning my house. They were also very considerate…read moreand pleasant to communicate with. Outstanding team!

Very poor experience - I do not recommend. I've used this cleaning company monthly for almost three…read moreyears, and until recently I was a happy customer. That changed after a recent visit where a substitute crew member (not my regular cleaner) was sent to my home without notice, even after I emailed that morning to confirm my usual crew. I let the crew know I'd be leaving during the cleaning and asked them to leave through the back door (which is deadbolt only and impossible to lock from outside). Note: I've done many times before without issue. Instead, they locked both the back door and the front door, including the knob on my keyless entry front door, which should never be locked. I came home to find myself completely locked out during triple-digit heat. I waited 45 minutes for a locksmith and paid $120 out of pocket, and my front door was scratched during entry. While I was home, an expensive bottle of facial product was also broken during the visit. After a few email exchanges with the company where they did not seem to care about the customer experience, I asked for the issue to be escalated to management. I received a reply though it's unclear whether it actually came from someone in a management role. The company denied any responsibility for the locksmith cost and the broken facial product. Overall, there was no real customer service effort to make things right. I wanted to leave an honest review because three years of loyalty should count for something when something goes wrong. Be cautious when considering this company. if you're not going to be home, confirm exactly who is coming, and don't assume your usual crew will show up. Take pictures of anything out of the ordinary or broken since the company will not take the customers word.

Lenora has been cleaning our engineering offices for almost two years. They always do an excellent…read morejob and are very easy to work with! I would 100% recommend this company to anyone! She did our initial cleaning when we first moved and our weekly cleanings and we haven't ever had a complaint!

I would like to highly recommend Fresh and Clean for home and commercial cleaning services. Lenora,…read moreHerschell and their staff have been great! I found their company through an extensive online search in August 2020, including Yelp, as I had a unique cleaning situation. I work remotely for a company that had an 11k square foot building that required several cleanings in the final weeks as interior renovations were finishing. I also needed a company that was willing to assist unpacking boxes and helping with "house" set-up, putting items away in rooms, cabinets, drawers. In addition, we needed wash/dry/fold of a large quantity of new bed sheets, bath towels and making up of the beds. Lenora and Herschell were both so wonderful to work with - very personable, professional, punctual and flexible. Lenora is highly organized and and along with Herschell, take personal pride in the work their team performs. They took great care to be sure the facility looked perfect for a scheduled photo & video shot. Plus, the entire team managed this project so graciously while following COVID-19 procedures. Fresh and Clean did such a fantastic job and we were so happy working with the team, that they have been hired on as the facility's permanent cleaning staff. Thank you Fresh and Clean! 5 plus stars!!

Jordan and his team such a amazing job we booked him for the next day to do as he suggested and get…read morea deeper cleaning. Again absolutely fantastic job, professional and let me tell you when it smells and looks clean I can get a good nights sleep. Very affordable and budget friendly but definitely went above and beyond. I keep forgetting to take pictures because it's just hard to good businesses these days.

We had a great experience with M.S. VIP Cleaning this past weekend. They helped with a move out…read morecleaning job and left my son's apartment cleaner than it was when they moved in! Great communication leading up to the move and responsive to all my texts. Price was very reasonable too.

Very responsive to book and quote me. The cleaners were friendly and welcoming. They deep cleaned…read moremy house and it is sparking, I'm over satisfied. One big pain point for me was my kitchen sink and you can see how the before and after look. I'm now on a monthly cleaning plan because of my initial experience with this company.

Really a 4.5. Awesome communication prior to the cleaning! Rosa answered all of my questions…read morethoroughly and with much patience! She's great. The cleaner that came was very polite and worked really hard to sanitize and deep clean my tub/shower specifically (I moved in to a condo and wanted a deep cleaning of those two spots specifically because I had already cleaned everything prior to me moving in. She did a wonderful job but I did find a few spots in shower (the tracking and the top) that were missed. I cleaned them after no biggie. She cleaned the rest of the condo well as much as she could (I still have boxes and bins all over Lol) but took a little longer than I thought she would. Again, not a big deal. I suggested that she get a wagon or cart for next time because she was carrying all of her items and couldn't take out all of my trash. Overall, I would hire someone from Maid to Glow again.

Requested a standard clean and got what I would call subpar service. Came on time and sent pictures…read morethat seemed fine, but when I was able to get to the house it was obvious they had vacuumed once over and then mopped just enough for the floors to be wet for pics. Not what I would have expected for the price. Maybe I should have sprung for the up charged service, but it had the services I needed in the standard. I guess they just don't do them as well in the standard cleaning package.

Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more

Quick Responses They…read moreWere very concerned about the problem with My iPhone and was willing to assist Me right away.

So detailed excellent service reorganized my life and I can breathe again feels like a brand new…read morespace. Took a weight off my shoulders. I was overwhelmed and embarrassed to now stress-free and happy! Would highly recommend. Thank you!