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Virtues Plumbing

4.8 (59 reviews)
Open 8:00 am - 6:00 pm

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Services - Virtues Plumbing

Bathtub installation

Bathtub repair

Drain installation

24 More Services

Drain repair

Faucet installation

Faucet repair

Garbage disposal installation

Gas line installation

Gas line repair

Hot water recirculation pump installation

Hot water recirculation pump repair

Plumbing inspection

Plumbing installation or replacement

Plumbing repair

Sewer installation

Sewer repair

Shower installation

Shower repair

Sink installation

Sink repair

Sump pump installation

Toilet installation

Toilet repair

Water heater installation

Water heater repair

Water pipe installation

Water pipe repair

Virtues Plumbing Photos

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Recommended Reviews - Virtues Plumbing

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Sheldon W.

I know everyone hates having a plumbing emergency.  I have bad experiences with plumbing companies doing sub-par work and charging expensive fees for call out (Steven's Plumbing, Allens Plumbing,  and A-1 Plumbing). Joe and Ben at Virtues Plumbing are spectacular. Quick response, reasonable prices, and they are professional and friendly. They have basic projects such as: replace vaule, leak detection,  toilet internal replacement, and more. Virtues Plumbing has also done some larger scale projects: sewer line extension, trenching, new water lines, bathroom addition rough in,  and finish plumbing. I am always very happy with their work. Whenever I have a plumbing issue, I know who to call, Virtues Plumbing.

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1 year ago

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3 months ago

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8 months ago

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1 year ago

Set an appointment for an estimate. It's a condo unit, so I had to coordinate with the other unit. Virtues was a no show.

Business owner information

Photo of Martin D.

Martin D.

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3 years ago

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2 years ago

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1 year ago

Virtues Plumbing are amazing, honest and timely plumbers! They are very thorough and provide very detailed reports. I trust them completely!

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2 years ago

Honest , reliable and kind. And also smart ! This was my 1st time using them and they are fabulous.

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4 years ago

Lucky is great plumber. He has helped my family on multiple occasions and does quality work! Don't hesitate to give him your business.

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Page 1 of 2

Ask the Community - Virtues Plumbing

Review Highlights - Virtues Plumbing

Martin Dixon, Joe and Ben Carvalho are the most patient, good listeners that I've had the blessing to deal with.

Mentioned in 19 reviews

Read more highlights

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Drain Man - Hydro Jetter

Drain Man

(99 reviews)

Best person on the island to call for quick fixes and larger jobs…read more I know if I call Don, he will be there. Thank you for all your help over the years. Great value for the cost.

Drain Man did solid plumbing work for me initially. On December 23, they resolved a slow toilet…read moreseepage issue efficiently, and I was happy with the quality of the repair. Follow-up work (faucet replacement and shutoff valve replacements) had to wait for a building-wide water shutoff. When I learned on Jan 23 that a shutoff had been scheduled for Jan 31 (a limited, 3-hour window that happens maybe a few times a year), I contacted Drain Man immediately--speaking with the office manager and following up the same day by both text and email with full details. (These communications had concluded by 1:15 p.m.) By 11:30 a.m. Monday morning I hadn't heard back. When I called again, (the call rolled over from the office directly to the plumber, who said he was on his back underneath someone's sink), I was told nothing was scheduled and was asked for the work details again, despite having already provided them. When I expressed concern about the multiple provisions of the details--given the tight timing--the conversation was ended abruptly by the plumber ("I'm busy"). This experience suggested organizational and communication issues. That impression was reinforced by the fact that my landlord had also been waiting on an electronic invoice from the December visit and still hadn't received it by Jan. 12. Bottom line: if you're judging purely on workmanship, I have no complaints. But if timely communication, clear scheduling, and not having to repeat yourself matter to you, this may not be the right fit.

Steve’s Plumbing & A/C Service - Steve's Guarantee: We Do It Right, We Make It Right, Or It's Free, and every job we do helps feed families through the Hawaii Foodbank.

Steve’s Plumbing & A/C Service

(61 reviews)

Someone warned me not to use Steve's Plumbing but didn't say why; however since they were the ONLY…read moreplumber willing to take my call, I felt I had no choice in the matter. Nathan showed up and he was nice and went out of his way to try and get the thing working. This was just to be an appt for an "estimate" but he still tried his best to get this water heater working. No go, it needed all new insides in spite of being brand new. Which were under warranty and shipped to me the following week. He told me the next visit should be around $185. and I was fine with that. The next day I got an email from Steve's stating that the "next visit would be $382. for whatever reason they came back for." This was upsetting as I didn't think I was covered for "labor" under the mfgrs warranty and would have to pay it out of pocket and it was a financial hardship. Almost 80 and existing only on a very meagre SS income. Emailed Steve's to ask why it was so high; no one responded. Then someone emailed after that to ask "how the service went?" and I asked the same question again, about why the estimate almost doubled in price? And again I got no response! When a business ghosts you it's not a good sign. There is clearly room for improvement in the area of communications. I was ready to look for a different plumber when by sheer luck I met someone who knew the manager of their Kona office. This person talked to the manager and explained my situation; the next thing I knew was that Nathan called out of the blue and offered to come back over immediately and install the new parts to get the heater working. He came right over, did the work and didn't mention a thing about money. I was thrilled and willing to pay the $185. he had originally quoted me but he said "no, not necessary" and left!! In the meantime I had found out that I did have labor coverage on the water heater's warranty. I emailed Steve's and reminded them about labor being covered and asked them to please get their money from AO Smith, the manufacturer. I hope they did since they deserve to be paid for their time and work. I was not looking for free work! I would definitely use them again and I would also request Nathan if possible. I must have called at least 4 or 5 other plumbers and only one responded saying he was booked up for the next 6 weeks. Such is life in Hawaii. If I hadn't have met this person who knew the manager this might have been a completely different story...

They were very expensive and the bill was not itemized to let me know what things cost. I did see…read moremention of excavation, which wasn't done or necessary. Felt taken advantage of. But did a decent job. I should hope so for what I paid.

SMART Plumbing Hawaii - The professional, quality team of Sebastian and RosaLei all smiles after a job well done!

SMART Plumbing Hawaii

(41 reviews)

As you can see from my prior review, my earlier experiences with SMART Plumbing have been happy,…read moreand they became my go-to plumber. This week they trashed all that goodwill, and I'm genuinely shocked. I called Thursday morning about a stopped-up kitchen drain. The very polite, British-sounding man who took my information (possibly an outside phone message service) said he would pass it along and asked me to text a photo of the problem, which I immediately did. Then... silence. Usually they're pretty fast about getting back to me, even if it's to say they won't be able to come out for a day or two. So on Friday morning I called again. The same polite gentleman again promised to relay the message, and to tell them this was my second call. Then... more silence. In desperation, that afternoon I went onto their website and used the chat feature. Here, someone did respond, telling me that they had no plumbers at present and were trying to hire someone, but for now "we're at a standstill." I apparently would never have known this without using the online chat. So far as I can tell, I would have been left dangling indefinitely. When I asked why they couldn't have their phone answerer tell people they are temporarily not booking jobs due to staffing issues, the person chatting -- definitely a live person, not a bot -- had no answer other than an apology and a "mahalo for your past business." Come on folks, this is ridiculous. It ALWAYS works better to tell people the truth. I may try them again sometime, but not for a while.

Strange business service. Wanted all my information but could not even just get a quote to replace…read moremy water heater. Seems to be banking on homeowners desperation vs. Proactive repairs and replacements. Very strange!

Virtues Plumbing - plumbing - Updated June 2026

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