Solid company. Couldn't be happier and prices are very reasonable. My go to plumber from…read moreNow on. I will recommend him to all my friends.

As a realtor, I rely heavily on dependable vendors to help ensure a smooth process for my clients…read more-- and Virtues Plumbing exceeded expectations. I recently used them for water jetting to clear built-up grease in the piping of a property, and their service was outstanding from start to finish. They were responsive, punctual, and took the time to thoroughly explain the issue and the solution. The team was professional, efficient, and treated the property with great care. They genuinely seemed focused on getting the job done right. It's rare to find a plumbing company that combines skill, transparency, and care at this level. I'll definitely be recommending Virtues Plumbing to clients, colleagues, and anyone needing quality plumbing work they can count on.

We have built over 40 custom homes on the Big Island. I also work as a real estate Broker and we…read moreonly use licensed professionals that do high quality work. I had a listing for a client down in Hilo and PandS was one of 3 plumbers I called. I won't name the others but the PandS crew gave me an honest bid and started the work right away. They did a great job and were professional and curteous. I also just hired them for another commercial job in Hilo. The had a great price and we accepted their quote out of 3. I would definitely recommend this company all the way around.

Truly one of the most knowledgeable, most professional, and most efficient plumbing companies in…read moreEast Hawaiʻi. Jeremy has been to my mother's house twice to make repairs and has explained the issues and repairs in a way that was easy for her to understand and not overwhelming with jargon. Additionally, best prices around! Other companies have ripped us off. Thank you to P & S Plumbing!

From start to finish, we had an amazingly smooth and delightful plumbing experience!…read more Smart Plumbing Hawaii was: Prompt * Professional * Knowledgeable * Friendly * Fast. Every interaction we had, whether it was in-person, on the phone, or by email was handled with excellent customer service. They were always on-time, and any follow-up questions I had were answered quickly. Smart Plumbing Hawaii is family run business done right! Thanks Lei + Gabe you are the greatest! OUR STORY... We saw their truck driving around town, wrote down their name and went online to check them out. We found their great website, which answered most of our questions, so we shot them an email to see if they were up to tackling our unusual project. We bought a TOTO model: TMF47 (Japanese Bath/Shower combo with tub filler + thermostat) while we were in Japan and needed it installed. Most plumbers we talked to had never seen one, and were hesitant to help us. (And, of course all the specs + instructions were in Japanese). After a few emails and pictures, Gabe was willing to take a look at our bathroom and our new TOTO bath/shower combo, to see if it was possible. It was, and a week later our new faucet was installed and working like a dream! It is so much more fun to take a bath + shower now! We will absolutely do business with them again in the future and would whole heartedly recommend them to friends & family. We look forward to calling them again when we install our dishwasher and upgrade our other bathroom. Smart Plumbing Hawaii is a true pleasure to do business with and a real asset to the Islands! With Warmest Aloha! D + A

As you can see from my prior review, my earlier experiences with SMART Plumbing have been happy,…read moreand they became my go-to plumber. This week they trashed all that goodwill, and I'm genuinely shocked. I called Thursday morning about a stopped-up kitchen drain. The very polite, British-sounding man who took my information (possibly an outside phone message service) said he would pass it along and asked me to text a photo of the problem, which I immediately did. Then... silence. Usually they're pretty fast about getting back to me, even if it's to say they won't be able to come out for a day or two. So on Friday morning I called again. The same polite gentleman again promised to relay the message, and to tell them this was my second call. Then... more silence. In desperation, that afternoon I went onto their website and used the chat feature. Here, someone did respond, telling me that they had no plumbers at present and were trying to hire someone, but for now "we're at a standstill." I apparently would never have known this without using the online chat. So far as I can tell, I would have been left dangling indefinitely. When I asked why they couldn't have their phone answerer tell people they are temporarily not booking jobs due to staffing issues, the person chatting -- definitely a live person, not a bot -- had no answer other than an apology and a "mahalo for your past business." Come on folks, this is ridiculous. It ALWAYS works better to tell people the truth. I may try them again sometime, but not for a while.

Is your current plumber going into retirement like mine and scheduling appointments is getting…read moredifficult? Or, is reliability an issue with the one you had last? Maybe flexibility is what you're looking for, such as assistance outside of the normal 8am-5pm schedule along with the weekends? I have a great recommendation because I know how difficult it is to venture into a business for the first time. It's a gamble, right? Even if someone you trust recommends a certain person or company, there's still a sense of hesitation and worry. Let me introduce you to a personal find, a plumber that served me well even with a few small obstacles along the way. I waited almost a year after my date of service to draft + post this review, keeping quality and durability of the work done in-check. All Aloha Plumbing. ~ ~ ~ ~ ~ With a handful of recommendations and business options to choose from, it was difficult for me to select a plumbing company. So, I decided to read local online reviews and interact with representatives spontaneously in-public. I also made phone calls. I was curious to see which plumbing company genuinely wanted my business as a new customer. Not for financial gain but with a "customer-first" approach. All Aloha Plumbing is the one I chose. ~ ~ ~ ~ ~ All Aloha Plumbing offers services on the Big Island of Hawai'i, O'ahu, Maui and recently expanded to the Tempe/Phoenix area in Arizona. You'll find different phone numbers on each location's website/Yelp page along with the company vans. Don't let this startle you, this company is legit and trustworthy. Verified and licensed. I was connected to their corporate office in Makawao-Maui. Each individual I interacted with was extremely professional. A warm greeting and approach, comfortable tone of voice and carefully chosen words every time. ~ ~ ~ ~ ~ A licensed expert visited my residence for a consultation next, to inspect and diagnose estimated repairs. A simple clog quickly turned into a major plumbing job. During this moment, I carefully observed specific traits and responses of the technician to guarantee quality and transparency. His name was Steven. Steven explained everything clearly using terminology that I could understand. He offered multiple solutions and suggestions, empowering me to make the best choice for my residence and budget. I could tell he prioritized my trust over profit. It was genuine; his demeanor, authentic. Transparency. This was extended with quotes immediately as Steven searched and calculated on his tablet. He showed me photos of the broken parts and items he would recommend. An educational approach with nothing hidden, no pressure. ~ ~ ~ ~ ~ Obstacles, day of service at my residence. My appointment time, then the dates needed to be changed without prior notice, even after they were confirmed days ago. An unfortunate error from the company led to miscommunication between the corporate office in Maui, the technician and me. Steven tried to rectify the issue but ran into last minute changes to his schedule. This inconvenience honestly made me upset at first. Others in the household were moved elsewhere since running water would not be available. I also requested off from work to be at my residence with the technician. But, I realized that people make mistakes, and unexpected leaks and emergency calls happen for plumbers. The unforeseen happens sometimes. It did with my trusted contractor, electrician and former plumber in the past. So, with understanding and an open mind, I remained patient and flexible. This helped to keep communication clear, minimizing emotional distress for both parties moving forward. ~ ~ ~ ~ ~ The redemption was beyond my expectation and I was extremely impressed by how well Steven delivered. He was honest and took full responsibility for the company's mistake. He took ownership and promised to give me a full day to complete the plumbing project. Working diligently without meal breaks, I saw his determination to genuinely deliver from early morning till late evening. Empathetic, patient and respectful. He treated my residence like his own. With passion and extreme care. I was there with him the whole time and witnessed it firsthand. Warranty was also placed on the work completed. ~ ~ ~ ~ ~ If you choose All Aloha Plumbing on the Big Island of Hawai'i, request for Steven as your technician. Unlike other plumbing companies who have a team of technicians working for them, Steven seems to work solo as a company partner on this island. It's how he completed my plumbing project at the time of date. So, if you're looking for a plumber and plumbing company who's trustworthy, transparent, honest and delivers beautifully through obstacles, give All Aloha Plumbing a call. Here, it's about creating a connection, not just looking for a quick transaction. Building relationships with their customers, like Steven of All Aloha Plumbing did with me. With pride, care and tons of heart.

All Aloha Plumbing is absolutely the BEST! Highly recommend them Steve is very knowledgeable and…read morebrings the gift of "ALOHA" into your home. We love you Steve & thank you from the bottom of our hearts for the love you've shared with my mother & I!

Art is such a professional and skilled repairman that I've actually put off writing this review…read morebecause I selfishly wanted to keep him for ourselves- ( knowing that when people read this, he'll be booked SOLID!) Ha! We first encountered Art when he took a referral from our home warranty company years ago. Since then, if my husband can't manage something, we call Art! He is "good peeps" through and through.. And just a few of the jobs he's tackled for us are: painting, laying tile, wood construction, installing and building cabinets, fixing a shower wall leak--I sometimes wonder if there's anything he CAN'T do!!!! So I'm going to do the right thing and share him with you. He often arrives with his trusty steed ( Dalmation dog,"Terk,") by his side! Terk is the nicest, smartest dog I've ever met and he remains in Art's van with food, water and chew toys until his Dad if finished. Oh... and Art's fees are more than reasonable! So there you go--I hope this answers your need for help--but don't "hog him" OKAY?!!!!!

This was the most ATROCIOUS, UNPROFESSIONAL, and LAZY service I have ever experienced…read more Called as a new customer requesting emergency service for a broken water pump and no water. Website states they provide 24/7 service, but the owner was extremely reluctant to help because it was "his day off." He treated me like I was a HUGE inconvenience and wasting his time. I sent him some pictures of the broken pump as per his request. Of course, while trying to find the information he needed on the pump, he treated me like I was an idiot. I told him to take his time as it was New Years Day, and didn't want to pressure him. I drove into town and my text messaging was off for only about 30 minutes. Next thing I know, the owner is literally SCREAMING and CURSING at me by text. Yes, you heard it... cursing at me. What kind of business owner CURSES at his new customers?! I have never experienced such an unprofessional behavior, lazy attitude, and atrocious service in my life. This guy needs a lesson in professionalism and manners. I'm actually glad he didn't actually come and attempt repairs - he probably would have created a huge mess, and tried to overcharge or blame his customers. What a mess of a business this guy is! As other reviews have said...do yourself a favor and find another company. Worst service ever! Like Share

Amazing professional service the very BEST Honest supportive…read moreand efficient. You could not ask for more

Communication is inconsistent and they don't return calls/texts in a timely manner or at all! No…read morewritten estimate. They charged much more than the original verbal estimate and I called them back for the work that they did but was still dripping, not working, not the product I requested! They recommended more work above the service requested but they haven't even fixed the work they did. They took undue advantage of me and relying on ethical workmanship. Very disappointing and I recommend against!!!

" Thomas is skilled in all the building arts" says my husband. He replaced our kitchen cabinets,…read morereplaced the propane stove, installed an enormous kitchen fan, alerted me to a shoddy countertop installation that needed remediation before he was able to tile the wall behind it. He used two laser levelers!!! Every day he left the job site spotless. He is smart, conscientious, thoughtful and honest.

Thomas is the best handyman I have found - he has shown a high level of expertise with the…read moredifferent jobs he has done for me. He is a perfectionist with an eye for detail but he is also an efficient worker. Very intelligent, leaves the job all cleaned up, and there doesn't seem like there's anything he can't do. He charges a very fair rate. His wife, Jasmine, runs the office and they are both such a pleasure to work with.

My main meter panel was replaced by Reliable Repairs and they did an excellent job with good…read morecommunication. It took a long time to get them actually on-site for the work, and entire year, but that was mostly due to HELCO and Hawaii permitting process.

Never returned my call. No phone no service no job !…read morePrice not discussed Hilo is 2 hours from this project