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    Sewer Solutions

    5.0 (9 reviews)
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    #CloggedSink

    Noah has been very professional with his service. Taught me a few things as well which I really enjoyed. Very knowledgeable in his industry. Brought out his big guns equipment and Voila! #byebyeclog Sorry husband, I know you tried but his one was better than yours! LOL Such a personable guy like I was talking stories with my nephew. Excellent service as well as having an awesome personality! #happycustomer

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    Pacific Pumping & Portables - Poop

    Pacific Pumping & Portables

    (3 reviews)

    There is no need to have such a bad attitude. It's really unfortunate when agreements are not kept…read more We called to inquire about services, and owner was defensive, and spoke to us as if we were inconveniencing him. We understand that break downs happen, and have allowed for grace, but this business owner is super unprofessional and rude. The price we pay is not a fair exchange. We requested service and it did not come. No phone call, no notification, no phone call. Etc. Don't even waste your time. I recommend looking elsewhere for potable potty needs.

    His attitude stinks just like his toilet. We had his portable toilet for 12 or 13 months while our…read morehouse was being built. the last 6 months i started to notice we wasn't coming every week like the contract agreement, also jacket the price $25 on use with no warning, wife talked to owner in regards of the price increase and he was rude. We let that slide. Keep in mind we never missed a payment or late. Continued to miss weeks and toilet was disgusting. I felt bad for the workers. I ended up calling and left a message that the toilet was disgusting and it look like 3 weeks went without service. He called me back and had a shitty attitude. I know its a shitty job, but be a little more professional. 13 months x $175 a month= $2.275 This is what we payed so far, I don't think we deserved his shitty attitude. Fairwell kaka king, so long poopoo pumper, aloha oe shit slinger, si ya nara dodo head...lol

    JKM Islandwide Septic Pumping - Don't hesitate and call us now!

    JKM Islandwide Septic Pumping

    (13 reviews)

    Great service and very professional. They didn't try to make a sale and I appreciated that I didn't…read morefeel pressured.

    Review is for office contact and helpful information. I wound up not needing service because I am a…read moremoron, but that's a story for another time. Does plumbing/septic ever start to get unwieldy at a GOOD time? Not in my experience. It's always the wrong time to suspect you need to service your septic. Anyhoo, I suspected my septic was ready to be serviced. I had only been told 'you'll know when you need it' and nothing else. Smelled awful smell in bathroom. Decided not to wait till I KNEW-knew. These folks called me back stat, and scheduled a check-up visit next day. They explained that, in the event I didn't need service, I'd pay $150 for the check. If I indeed needed service, no service fee - and they set expectations around anticipated service cost. We chatted and I got great information about how to try to locate my clean out(I was able to send pictures to the nice lady via text), the estimated time a system would last between services based on size of house/estimated tank size and occupancy, and I knew I was in good hands. As I am new to the home, I could only guess how long it had been based on last remodel date. Then I discovered the awful smell was coming from a hydroponic bathroom plant that was rotting. (Guess I'm telling the story of my idiocy rn, to avoid leaving y'all in suspense.) Tossed the plant, smell cleared, and I called back to cancel with great embarrassment. They didn't laugh me off the island, and I now know who I'll 100% be calling when I do need a septic service. I'm still not entirely sure how I'll know when it's due... 'Oh, you'll know' sounds scary and to avoid drain back up I'm happy to pay a service fee to alleviate anxiety the next time I suspect septic afoul.

    Drainpipe Plumbing & Solar - Repairs, or new construction just call!

    Drainpipe Plumbing & Solar

    (25 reviews)

    They closed unexpectedly without warning. But when they were open, they provided wonderful service…read morerepairing my three toilets that had started leaking after many years. They also installed a new pump for me under the house. Everything was working. I thought they would be my plumbers for life. One day I woke up in the new pump was leaking, and I couldn't find them. I learned that they had closed due to some problems. What a shame because they were wonderful and right in my own backyard location. Luckily, I was able to get a hold of someone that had helped them out once before and he arrived and the problem was minor, just a little hose that come loose. He repaired it, and I was back in business. But Drainpipe and their employees are a great loss to our neighborhood. So sorry you're gone.

    If you're a small job or if you're installing a solar water heater I would not recommend this…read morecompany. I had a small house built last year and it was so difficult trying to get them to come complete it. They would call the day before telling me that I didn't have what needed to be done for them to complete the appointment. However I did, and they begrudgingly came. I truly feel like they were trying to cancel the appointment to do a more lucrative job, I almost had to beg them to complete the job. They installed a solar water heater for me. They told me it wouldn't work because I wouldn't have enough sun. I live in honokaa.. there is plenty of sun! Just like they said, it didn't work. But not for lack of sun. It wasn't installed properly. I called them to ask them to come look at it because it wasn't working at all and was told it was because I didn't have enough sun yet again. I had solar electric installed on my house, and the guy who installed that told me exactly what they had done wrong (he used to work for the company that manufactures them). I called the office with him there and he explained to them what was wrong. They sent a guy out to fix it and he changed the dipstick, which made it work slightly better. But I still can't get a full bath tub of water. I had the guy who installed the solar out again and asked him about it and he looked at it more in depth. They did lots more wrong beside the dipstick, which he thinks is probably not long enough anyway, even after they changed it once. I am going to be paying him to fix it for me, because I can't trust them to come out and fix it properly without first arguing with me. I really wish I had read reviews on this company before I hired them. They came recommended by my builders, but I don't think they're recommending them anymore. Sounds like I'm not the only client they're giving the run around to.

    Aloha Pumping Service - Aloha Pumping Service

    Aloha Pumping Service

    (1 review)

    We feel lucky that we called Dickie at Aloha Pumping when our septic backed-up. He came within an…read morehour and he was delightful to work with. He was helpful and taught us a lot about our septic while solving our problem quickly and efficiently. He also charged what I think was a reasonable fee for a weekend emergency - $450 total to pump and unclog and show us a few areas that had settled and needed to be adjusted. Another service we called was going to charge $700 to pump or $450 to "machine clean the line" and $100/hour to dig to find the opening plus an extra $150 for 'weekend emergency'. Lucky for us, we found Dickie who only charged $450, was very friendly and helpful and didn't charge extra for us to "help"/watch/learn. I highly recommend Aloha Pumping and Dickie Perreira (Owner).

    From the owner: Aloha Pumping Service is a pumping service located in Hilo. If you're experiencing a sewer, septic,…read moreor cesspool issue, the experienced technicians will quickly respond to assess the situation on-site. Once they've determined the problem, they'll explain the situation and recommend the best course of action. Aloha Pumping Service always gives their customers a fast response, competitive prices, and friendly customer service. Aloha Pumping Service offers plumbing services such as septic tank pumping, sewer pumping, and cesspool pumping. They also handle waste water removal and grey water removal. A small problem with your sewage pump or septic tank can quickly become a huge mess. Instead of dealing with the clean-up, call Aloha Pumping Service for a septic inspection. They'll take a close look at your septic system and determine what repairs or improvements are needed to avoid a bigger problem down the road. If you have a problem with your septic system in Hilo, Puna, or Ka'u, be sure to call the experts at Aloha Pumping Service today at (808) 935-6509. They are available Monday-Friday from 8:00am to 5:00pm, and by appointment on Saturdays.

    Sewer Solutions - plumbing - Updated May 2026

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