Amazing help over the phone! I would still recommend his services and use the service if ever…read moreneeded! Thank you for your help

Great surprise. I tried many businesses in HI and the majority is non-responsive. Patrick came…read moreright on time and provided me with the estimate immediately. The level of professionalism is amazing, plus communication is just the next level. Rare gem on the island. Def recommend.

Prompt in returning my call. Olivia was professional and communicated their process and prices. The…read moreworkers were quick and knowledgeable and answered all of my questions.

This is a WAY overdue review. These guys are AWESOME. I had a sewer pump station die after 20…read moreyears. This was a few days before I had a whole house full of guests. I call Daryl and Sean. They came immediately and realized that both the pump and the backup pump had failed due to a rope degrading and getting caught in the pump motor. When they built the house, they didn't install grinder pumps. The most heavy duty grinder pumps are Liberty Pumps. I was going to have them sent in by FedEx overnight, but Sewer Solutions had them brand new from another job that were provided to them for a large commercial job that really needed even bigger grinder pumps. They sold me two, 1-hp Liberty Grinder Pumps at their cost plus shipping. Instead of waiting even 2 days to bring them in by FedEx (these are about 40 lbs each), they brought them over the next day with a standby electrician to wire everything to code. If I could give these guys 10 stars, I would. Fast, honest, hard-working and fair. THE BEST EXPERIENCE I'VE EVER HAD WITH A REPAIR OF THIS MAGNITUDE -- HANDS DOWN!

Prompt, polite, Great communication impeccable work. We have had Scott and his team do work for us…read moreat least half a dozen times. They are super accommodating and affirdabke

Inouye Electric is the BEST!! One of the few electricians that actually answers the phone and…read moredoesn't screen jobs!! Dennis was here in an hour and was excellent!!! Very thorough, he double and triple checked to make sure the job he did was completed right. Don't waste your time with others like I did. Still waiting for them to return my call and the job is done already!!!

After multiple attempts by a different company to fix a backed up drain, I called Judd at Big…read moreIsland Drain Cleaning. He was very knowledgeable and was able to fix the issue quickly. Whereas the previous company initially charged me $1800, Big Island Drain Cleaning charged me a fraction of it and actually fixed it. If you have a clog in an older house with cast iron pipes, this is definitely the company to go with.

Judd & his staff are excellent, honest & forthcoming in their immediate response & service! I had…read morean issue but they were back at my home the following morning to repair it! That's excellent!

Jul 27, 2018 HIGHLY recommended. We needed help. We were…read morelava evacuees and the place we moved to didn't have hot running water or stove. Scott came out and did an assessment. In less than a day I got a quote. I accepted the quote. We scheduled an early morning appointment, a workman came out (ON TIME I might add). And 2 hours later I had two 220v lines in the house to run an electric hot water heater and electric stove. Very neat, professional workmanship. Reliable and courteous company and management. Thank God there are still places like this that take pride in what they do. A++++++

I am so disappointed with how I was treated. In early 2024, Scott signed my permit application to…read moreprovide electric to the kit house I was having built. In December 2024, after waiting 9 months for permits, the house was framed. The plumber quickly did his part. Scott and I walked the house, I told him what I needed, and on January 20, 2025, sent him the plans. Initially, he said he had them; then I heard nothing more. He did not respond to texts or phone calls, I even taped a written request to contact me. I finally found him at his business, he said he would send me an estimate I then heard nothing for 3 weeks. In many texts, I asked him just to tell me if he was too busy. Today, I went to his business at 6:30 am, and asked him if wanted to do it. He told me I could "get in line" but it would be a long, long time If he had just responded to my texts, I could have found a new electrician and not have my house sit u touched since January. This is causing me to lose thousands on prolonged rent; fortunately my landlord is kind and won't evict me

Expensive, terrible communicator and acts like they don't really want your business. I don't know…read morehow companies stay in business when they are so rude to customers.

Did our Solar Hot Water System. Superb craftsmanship. shows up on time polite and respectful…read morestaff. was able to accommodate us in a timely fashion.

Amazing professional service the very BEST Honest supportive…read moreand efficient. You could not ask for more

Communication is inconsistent and they don't return calls/texts in a timely manner or at all! No…read morewritten estimate. They charged much more than the original verbal estimate and I called them back for the work that they did but was still dripping, not working, not the product I requested! They recommended more work above the service requested but they haven't even fixed the work they did. They took undue advantage of me and relying on ethical workmanship. Very disappointing and I recommend against!!!

" Thomas is skilled in all the building arts" says my husband. He replaced our kitchen cabinets,…read morereplaced the propane stove, installed an enormous kitchen fan, alerted me to a shoddy countertop installation that needed remediation before he was able to tile the wall behind it. He used two laser levelers!!! Every day he left the job site spotless. He is smart, conscientious, thoughtful and honest.

Thomas is the best handyman I have found - he has shown a high level of expertise with the…read moredifferent jobs he has done for me. He is a perfectionist with an eye for detail but he is also an efficient worker. Very intelligent, leaves the job all cleaned up, and there doesn't seem like there's anything he can't do. He charges a very fair rate. His wife, Jasmine, runs the office and they are both such a pleasure to work with.