The most important thing at this Virtue Vegan salon isn't the client's time, money, nor satisfaction. Rather, the highest priority here is the stylist's time and their ability to get through as many appointments in a day as possible. During my last visit I was unhappy with how my hair was cut and styled (eventhough I bring a reference photo in every time and, truth be told, I wasn't happy with the cut and style of my 2nd to last appointment but chose not to say anything thinking I would be sure to give the stylist more specific guidance the next time). Regardless of me giving more specific guidance, my stylist just seemed to want to cut and style my hair the way they thought best. When I said something I was told to wait until I wore it curly (I have naturally curly hair and the style I had gotten was a blowout), then if once I wore it curly, I still didn't like the cut, I could come back and get it fixed. When I tried to schedule the "fix it" appointment, rather than trying to get me in as soon as possible (so I wouldn't have to walk around with a haircut I bought and paid for but did not like) they chose a day/time that worked best for the stylist (it was at least a week and a half out, if not more). I took the appointment, showed up 10 minutes early, and was taken back to the chair early. I explained what I wanted and the stylist cut my hair for maybe 10 minues (never washed, never dried, never styled). When I couldn't see an improvement, I was told there wasn't anything else that could be done as the stylist didn't have time to even wash my hair (even though I made the appointment at least a week and a half earlier and was taken back to the chair 10 mimutes early). I immediately left the salon as I finally realized my satisfaction (as the client spending my time and money there) wasn't this stylist's priority. Any salon that prioritizes cranking out appointments over client satisfaction isn't one I want to frequent. I do not care how "trendy" everyone looks or how safe their products are, if they don't value their clients and strive for client satisfaction, this is not a place I'll patronize. A woman's hair is an extremely important part of her appearance and a professional woman's appearance (right or wrong) can affect her professionally (you only get one chance to make a good first impression when standing in front of your C-Suite). If you're a hair salon and you don't understand how important and how personal a haircut is, or you do understand but just do not care, you're not the place for me. To possible future clients, good luck if you go to this salon. Fingers crossed the stylist gets it right the first time because they WILL NOT make time to properly fix anything you don't like later. The highest priority at the Virtue Vegan in Clintonville is getting folks in and out, not client satisfaction. But hey, you get to enjoy the really cool ambience if you ever go there, so ... there's that. -_- read more