Not a professional and high-quality service as expected. I've been a client at Hair Artists for several years, which is why this experience was so disappointing. I arrived on time for my appointment, but was asked (while en route) to come 45 minutes later due to the stylist running behind from a previous client. When I arrived, my scheduled wash, cut, and style was changed to a dry cut to "move things along." While this was presented as a small savings, it ultimately meant receiving less than what I had booked--without any real benefit to me. The entire appointment felt rushed, and I left feeling like I had to accommodate the salon's schedule rather than receive the level of care and attention expected from a high-quality, professional salon. This was especially frustrating given that the delay was caused by another client, yet the impact was passed on to me. This also wasn't my first experience with scheduling issues here, which made this visit more concerning. This salon is lowering its standard. Rethink your decision to go to this salon. It's expensive, and not worth the price. read more

Long-Time Client Left Feeling Undervalued and Underserved I've been going to Hair Artists for nearly two years and have generally had positive experiences, which makes this most recent visit especially disappointing. Along with writing this review very difficult to write. On my way to my scheduled 1:00 PM appointment with Ren, I received a call asking me to arrive 45 minutes later because she was running behind. I later learned that the delay was due to the previous client arriving 45 minutes late. This was inconvenient for my schedule, so I called the salon to let them know I was already on my way. I was told they could "accommodate" me, which was frustrating, as I was the one arriving on time for my scheduled appointment. Before I even arrived, the situation had already created stress. Upon arrival, I was informed that my appointment would be changed from a wash, cut, and style to a dry cut so they could move things along more quickly. This was not what I had scheduled or wanted. Essentially, I was being asked to adjust my service to fit their schedule, with no real benefit to me. Nancy at the front desk mentioned, "We'll only charge you for the cut and blow dry--it's a $20 savings," but this did not reflect the experience I had booked or expected. In reality, it wasn't a true discount, as a blow-dry in place of a full style is already priced lower--at $20 cheaper --so while it may have sounded like a savings, it wasn't one. At that point, I felt like I had to accommodate the situation rather than receive the level of professional service I had booked. I came in expecting the time, attention to detail, and overall experience that have kept me returning to this salon. Instead, the appointment felt rushed and transactional, rather than thoughtful and client-focused. I ultimately agreed to the dry cut, even though I would have preferred the wet cut (as my hair was filthy). The experience felt hurried, and the quality reflected that. During the haircut, Ren told me that the previous client had arrived 45 minutes late and that she had just started her service when I arrived (on time), which raised the question of why that delay was passed on to me rather than managing her previous client differently. This is also not the first time I've experienced scheduling issues. At a prior visit, my appointment was delayed by 30 minutes because my stylist arrived late. Unfortunately, this pattern made this visit feel even more disappointing. What had previously been an enjoyable and satisfying experience felt stressful and frustrating this time. I left feeling as though I was the inconvenience rather than a valued client who had arrived on time and deserved the full service she had scheduled. I do want to acknowledge that the salon manager handled the situation professionally--my service was fully credited, an apology was given, and assurance was given that the issue would be addressed. I appreciate that effort. However, the overall experience was already impacted, and it has made me reconsider returning. read more

I found Piper through Facebook and man I'm so happy I found her! She did an amazing job on my hair! She was so great! So kind and friendly! Honestly the whole salon was so kind! They knew everyone by name as soon as the walked in! They had complimentary drinks and a bite to eat! I don't think I'll be going any where else from now on! read more

Hair Artists have amazing stylists who want to prioritize your hair needs and wants! The atmosphere is truly amazing and so hospitable. Highly recommend! read more

While I have a hair stylist already (same hair stylist for 10+ years), I decided to make an appointment with Hair Artists this past summer as my hair stylist did not have the availability that needed over the summer. I had a friend who worked here so I thought "Why not"? By the way - I have been dreading writing this review. The first thing that caught me off guard was the location. I was surprised to see that the salon was located inside of a plaza. I guess I had imagined that it would be in a location on it's own as it's listed as an "Upscale Salon". Also, all of the stylists are located in just one big open room - separated by plastic dividers. Again, not what I was expecting. In hindsight, it kind of reminded me of a Famous Hair (from back in the day); however, they charge "upscale" prices. I will get more into that soon. So...I scheduled an appointment for a haircut and highlights. While I semi-liked the haircut, I did not like the "highlights". It actually did not look like I even had a full head of highlights which is what I had made an appointment for. I literally had two blonde strips at the front of my face and that was about it. Oh, and this is with more than an hour of processing time. You can probably imagine then what my face looked like when I was charged $180 for a balayage and cut. I did not book an appointment for a balayage nor did I ask for anything that resembled a balayage. I was not happy, but I paid the bill, took the gift bag that they gave me, and left. I do not plan on returning. Sorry, friend. read more

I would give hair artists 10 stars if I could!! From the second I walk in the door, the service is always impeccable. The front desk employees are delightful, as are the owners! I attached a photo of my most recent color done by Olive!! She is a master of balayage and toner! I am blown away after every appointment with her :) It is worth every penny to choose Hair Artists. Added bonus: It feels very covid safe in this salon!! read more

Hair Artists - Hair Salons Near Me - Columbus, Ohio

Casey is truly magical! Quite possibly the best nails in the city. I can't say enough good things. She is so creative and personable. Love her! read more

I love Hair Artists! The salon provides haircare for my family of four. We all leave looking good and feeling cared for every time! Meagan takes the time to teach me how to care for my hair so I can achieve the "blowout" look at home. Her hair color recommendations are perfection. Kara is very patient and has perfected my son's cut, which can be tricky because of his crazy cowlick! The salon carries high end products (Davines, Amika) and runs sales on them. They also have a rewards card for product purchased. I have been to several large salons in Columbus but have found my "hair home" at Hair Artists. You will not leave this small, locally owned business disappointed! read more

After going in for a balayage I left sobbing and my hair ruined by the 'artist olive'. Not only was it bleached excessively all over and cut VERY uneven, but I was treated as if it was my fault. As if I wasn't just sobbing and obviously distraught. I've never felt so uncomfortable and disrespected in my life. They treated me so terribly considering the circumstances. The manager wouldn't even speak with me directly. Attached is my natural hair before and after I left. Also my inspiration pictures I showed. Absolutely humiliated I didn't want to share this but I also do not want anybody to go through what I had to. read more

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Olivia is not only adorable and peppy but she knows her stuff! Don't let her age fool you, she will make you look and feel brand new. What is really cool about HA is that they take your facial features into consideration (if you are asking for advice on your cut) and tell you about each product they use so you don't leave looking fabulous but never able to replicate it because you don't know what they did. Olivia gave me my bit of edge I wanted and I scheduled a follow up to get a little crazier ;-) Baby steps! The girls at the front are super nice and welcoming, and I believe the owner/manager of the salon stopped by to greet and welcome me. Such a warm and inviting environment! I don't think I'll be needing to look elsewhere for my hair needs now that I've found Olivia at Hair Artists! read more

I have trusted Hair Artists and it's many talented stylists for over 13 years. Autumn has been my personal hair stylist for 10+ of those years. Front the moment I walk in the door I feel like family. Everyone greets me with a hello and a smile, most even greet me by name. Autumn is constantly improving her skills with additional courses and education. She makes going to the salon easy. I never worry about what I want done with my hair. I simply allow Autumn to do what she feels is best for my face shape and complexion. She not only picks the perfect color but my cut is always flawless. I walk out of Hair Artists each and every time feeling like a million dollars. They also carry the best products. They are also quick to help if you need some suggestions for your hair type or hair difficulties. I personally love L'Oreal Professionnel and Davines. If you are looking for a new salon especially if you are North of Columbus, call Hair Artists and tell them Fawn sent you. read more

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It's really very good. I can suggest this Salon.. the environment is friendly & the Artists are very friendly.. I got a wonderful hair cut

I love this place. Shawn and Mckenzie are the best. From the minute you walk in they make you feel at home. Cindy and all of her staff are the best of the best read more

I used to go to Autumn for years when I lived here. She is awesome! She's always doing trainings to keep up with the style. She can do Brazilian blowouts to just about anything you want. I highly recommend booking an appointment with her! read more

This place was amazing. I came into town for a wedding last weekend. On Friday I had a blow-out and loved it. On Saturday, the bridesmaids and bride showed up at 8:00 a.m. and the staff here was awesome! We had everyone in and out by 11:00 a.m. with plenty of time to spare. Rachel did my updo and it was by far the BEST updo I've ever had. She listened to what I wanted and we did a consultation of sorts before she started. Olivia did my makeup and I loved that as well. She listened to what I wanted and checked in throughout to make sure I liked what I was seeing. Overall - wonderful experience and I would recommend to everyone. read more

I think this salon would have more fabulous reviews, but the gals who work here stay busy and probably don't need to ask clients to review them - or, as I have found at some places, review themselves! This is the friendliest, most professional salon in Columbus. They have some gold-stat rating from L'Oreal Professional because they go to TONS of training, for cutting and coloring, etc. So you will get the latest available. Hair extensions, straightening treatments - they will have a person who has been "certified" with special classes for whatever you need. That said, there is a mix available. If you're young and adventurous, they have someone for you. And if you're a middle aged conservative, they can do that, too. I love Tiffany, who is herself very young and hot, but can do a conservative do if you ask. If you need a recommendation, talk to Nancy when you call. She will advise you as to who might be a good fit. And they are nice about switching around. When I first started coming here I went to somebody else, but we didn't click. But in looking around I liked what Tiffany was doing, and it was "no hard feelings" for making the switch. This is also a very community spirited salon. They do lots of freebies for the needy, without any fanfare. They are just great people! And there are usually little yummy snacks, homemade by Nancy and her sister, Cindy, the salon owner and guiding spirit. read more

As a first time customer, I was very impressed. I wasn't quite sure how I wanted my hair cut, and my stylist did a fantastic job of giving me an idea of what would look good on my face shape. As she cut and then styled my hair, she made sure to let me know what and how she was doing it so that I could recreate at home. I definitely will be coming back! read more

Great, friendly staff, professionally trained with ongoing education. My hair looks great because they have taught me how to work with what I've got. Personal hair analysis, something to drink, the list of good things just keeps going. Highly recommended!!! Loved coming here for years. Becky C. read more

Rachel was amazing. As someone who is just in town for work, she gave me the royal treatment, even though I am not a long-term customer. She did my shampoo, style and bang trim as if I had been her client for years - not pushing product and not pushing additional services. Plus - they spent 20 minutes helping me find great local eateries for my time in Columbus. Perfect professionals. read more

I cannot say enough GOOD things about Hair Artists. For years I travel 60 miles every 5 weeks to have my hair done here. Everyone is so nice and knowledgeable, they all go the extra mile for the customer ALWAYS. On the rare occasions my girl is on vacation any of the staff that have done my hair has NEVER been a disappointment. read more

I've been a client of Cindy's for 30 years and have always had a positive experience. Cindy and all the stylists truly care about their clients and focus entirely on them during their visit. I highly recommend Hair Artists! read more

I came into town for a wedding and wanted an evening hair style. I booked an appointment with Rachel based on yelp reviews. She did an amazing job! She asked me a lot of questions before she started to be sure she knew what I wanted. She gave me lots of opportunities to give input and I loved how it turned out! One of my best salon experiences ever. I highly recommend both Rachel and this salon. read more

I have been going to Lindsey for several years for my cut and color. Love, love, love her. She is always prompt and professional. She works quickly, which I like, since I go after work and am tired. But, we always have a good time catching up and she does a great job. If I am unhappy with something, which has only happened twice, (color wasn't right and top was too long) she always makes it right. Front staff and Nancy are great. Always offers to hang your coat up and asking if you'd like something to drink. I will pay for good service and atmosphere. read more

Cherie cut and weaved my hair yesterday (naturally brown weaved with a couple different lighter blonde shades), and I LOVE it! I went in asking for the same old thing - and I didn't get anything drastically different, it's just done so much better! It looks so much brighter and more natural. I've colored my hair for ~12 years, and it's been YEARS since I've been so happy with it! Thanks so much to Cherie, Cindi and the whole gang - on top of the terrific results, it was a warm and fun afternoon to boot!! read more