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Virginia Tile

2.6 (17 reviews)
Closed • 9:00 am - 5:00 pm

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Genesee Ceramic Tile Distributors

Genesee Ceramic Tile Distributors

(10 reviews)

As an Elite Squad member, I wield the power of a one star very, very carefully, and rarely. Yet I…read morecannot see a way out of this one here. My friend and I were greeted by the Showroom Manager Diane LaFlair, who was sitting behind the concierge desk. She asked us to sign in and whether we were looking for something in particular. We signed in, and answered we were just browsing. My friend was looking for bathroom floor tiles. Diane did not come across as particularly friendly, but was courteous enough to thank us for signing in; so far, so good. We roamed around a bit, and saw three different styles that were of possible interest. We went back to Diane - who unlike her colleague, who was actively engaged with another prospective client, had not moved from her desk - and let her know we wanted to compare certain tiles side by side on the floor. Diane finally stood up and walked over to the wall where one of the three samples was, and my friend asked if Diane could "put it down", pointing at the tile. Meaning, can you pick it up off the wall and lay it on the floor? I think it is a reasonable request, one doesn't want to have a klutzy moment and mistakenly drop a tile on the floor and break it. Store employees should handle fragile objects... Diane disappeared. After a couple of minutes we walked to her desk, and she was "putting" it down on the computer... As an order? We were confused, and corrected the impression. It was clear that we were not going to get help from Diane, so I picked up the tile and put it on the floor. Then since Diane was not going to assist us, we went around the store, picked the other two samples and laid them on the floor next to the original one so we could finally compare. Diane got up from her seat and was now standing next to us. While my friend and I were discussing the tiles, Diane started helping a new comer. She was all smiles. Meanwhile we made a selection, that was going to be a purchase order, and we - again no help from Diane - put back the other two tiles on their respective places on the wall, leaving the one we wanted on the floor. Diane then says: Do you mind if I move this one from the floor so nobody can trip on it? I say: sure that makes sense, it is the one we are going for. Diane picks it and instead of writing down the information, or setting aside, she walks off with the tile, puts it back on the wall, and goes to actively assist the newcomer I mentioned earlier. My friend and I looked at each other in disbelief. We walked out. I hope the owner of this place reads this review. Diane has no idea of what customer service is, lost a sale for not paying attention and being very cold and unhelpful, and she may have issues serving minorities...

Great staff thats always helpful, massive selection, my go to place for tile. If you own a…read morerestaurant or commercial property you need to know these guys.

The Flooring Company - #TheFlooringCompanyLLC #FlooringMichigan #carpet #Vinylplanks #Hardwood #Tiles

The Flooring Company

(18 reviews)

Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Dwyer Marble & Stone - Granite kitchen island countertop

Dwyer Marble & Stone

(6 reviews)

Growing up my dad was a natural stone fabricator. I've always had him as a hook up for counter tops…read morebut sadly he passed away so this kitchen remodel I am on my own. Dwyer's staff is helpful an knowledgeable. I was given a quick tour and left to stroll the isle with a clipboard to take notes. I opted to take pictures of what I liked and after a little while returned with my choices. I wish I could remember who helped me but she was very informative about the products, she noted my favorites and assured me that she would get the information over to our guy at Kitchen masters. I left with a nice brochure and samples of my top picks. If you are on the hunt for granite, marble or quartz countertops, consider Dwyer's.

I want to thank Dwyer Marble & Stone Supply for helping me and Dale get one step closer to having…read moreour dream kitchen. The staff was amazing and the showroom/warehouse was beautiful and very clean. Brad was amazing and he knows his stuff! Jacqueline put up with me coming up multiple times so I could make sure I got exactly what I wanted. We bought 2 slabs of granite and they NEVER pushed us toward anything that cost more. In fact, I was making my mind up between 2 and I asked one of the girls which she would pick (I had a piece of my floor and my sink with me). She picked the lesser expensive one which was my first pick from the start. That's hard to find in businesses these days. They wanted to see me happy and not try to squeeze every penny out of me. Needless to say we are so thrilled every time we look at our counters. Thank you Dwyer for the gorgeous product, the awesome customer service, and the honesty. We would highly recommend this company to anyone looking for counters.

Chuck Addy Home Maintenance - The back of my house in backyard where I would like it to be

Chuck Addy Home Maintenance

(9 reviews)

Want drywall work done correctly, in a timely manner, and at a reasonable price? Chuck is your guy…read more In short, I had water damage from an 2nd floor condo from her laundry washer that malfunctioned. Under those circumstances, I arranged for 3 quotes. Price important, but quality was the driving factor. I was very impressed with him, personally, as he actually does the work - not a sales person that hasn't actually done the work. His explanation of work required was clear and concise. Based upon other Yelp reviews, I KNEW his quality would be outstanding. A delightful surprise was that his pricing was also very reasonable. Chuck is a true professional. He did a great job and, as a result, has earned my strongest possible recommendation. Well done!

I was very impressed with the professionalism that I was provided. Everything was very streamlined…read moreand I didn't have to worry. I had a 9am appointment and he arrived at 8:55am with a pen and notepad in his hand. We did a walk through of all the items I wanted a quote on; if he was unable to do what I ask then I'm glad I was notified upfront. He also provided a time frame of the requested work. The quote was sent via email the next business day and he followed up a few days later to see if I wanted the work done. I prefer to pay more through a company instead of someone using YouTube and no skill. He also pointed out a few items I needed to take a look in the future so it doesn't get worst. I honestly appreciate the work and will be using in the future.

Virginia Tile - tiling - Updated May 2026

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