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    The Tile Shop

    3.6 (10 reviews)
    Closed 7:00 am - 7:00 pm
    Updated 2 weeks ago

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    4 years ago

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    10 years ago

    Don't trust any of their contractor recommendations. Ended up costing me thousands extra. Painful experience.

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    8 years ago

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    The Flooring Company

    The Flooring Company

    4.5
    (19 reviews)

    Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

    I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

    Marble and Granite Express

    Marble and Granite Express

    4.9
    (11 reviews)

    We are very pleased with the overall experience we had working with the team at Marble and Granite…read moreExpress (MGE)! As soon as we walked into their doors, we had a welcoming experience. Exceptional customer service from the start! Justin was very informative, educated us about the process and gave us an approximate quote based off our measurements right away. I came here because of the reviews and I am glad I did! I've had less than acceptable experiences working with various contractors and I wanted to work with someone who was timely, cost effective, great customer service and good quality. I expressed that to Justin and he was so understanding and assured me they are all those things. He was right! The next day Jorge came to my house to take measurements. He was very polite and knowledgeable about granite and overall experience. They say it takes two weeks from the date they receive the slab order you pick out. That is indeed true. I had a very specific granite vision of what I wanted. I went to a few suppliers and found the one I wanted. However, when it came in, the slab was cracked and MGE did not want me to be disappointed as they genuinely cared about the finished product and quality. We sent it back. Then, Kleopatra called me and offered to come with me to the suppliers to help me look at the granite and inspect it herself. I was so relieved and was blown away with how she went above and beyond to keep me informed of everything and to ensure I chose the granite we would be satisfied with long term. We ended up picking Avalon White from MSI. She inspected it and showed me which part of the slab they would use. I was reassured and so excited! Their prices are competitive and cost effective for their customers. The install team was outstanding. Our home is a historical home built in 1884, so the ground isn't as leveled. They stayed for 6 hours reconfiguring until it was perfect. They wanted to ensure it looked pristine and they do!! We love them and would highly recommend MGE to anyone. Matter of fact, I sent two people there already and they are pleased as well. Great work MGE team!

    We would like to say thanks to marble and granite express. We are new residence to Westland Mi,…read moretasking ourselves at making our house our home. We stopped in their showroom on Michigan Ave a couple months ago. We were pleased with the choices, hospitality and salesmanship. We have a very active, busy schedule and the sales staff set a date to accommodate our schedule and last Friday afternoon, our beautiful new countertops were installed. The installers were knowledgeable, efficient, and friendly. We appreciated being able to support a small local business, whose inventory surpasses the big box stores. Their knowledge of their products and their friendly attitudes will have us recommending the service and products, personally returning for any future products that we could incorporate them into.

    The Tile Shop - buildingsupplies - Updated July 2026

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