OK, this was the oddest situation I have ever encountered. Ernie Stevens comes to my home to give…read moreme an estimate for floor/foundation repairs. Sadly, this was a situation of being absurdly and overly judgmental with an undertone of mild arrogance. This man basically seems to be trying to talk me out of wanting to use his company. Now understand, I live in a nice neighborhood, my home is the 'not so great' one of the area. It is a 200+k, 2000sq ft house that needs many repairs, which I am starting to address after 20 years of ownership and raising children for 25 years. Ernie could not seem to help himself but to point out every little problem and imperfection he saw that had nothing to do with why he was at my home. He was so insultingly judgmental that I would not use his company even if he gave me a $1.00 estimate for repairs. I was inches from asking him to leave. He made absurd statements, ex. The amount of stuff in my house, furniture and boxes and possessions was making my floors sag (he seemed obsessed with the amount of things I had) . . . well, when I bought the home 20 years ago I knew of the problem as it had already starting. I could forgive him for talking to me like I was an idiot because he doesn't know my level knowledge in reference to home repairs and building, but his obsession with picking my home apart was asinine and bullsh*t. At the end of his visit, the whole time he was talking to me about planning and possible pricing, he was constantly looking at my foyer ceiling that I had torn out to reach an upstairs leak. This guy is rude and frankly Ernie, if you don't live in at least a 500+k house and have $1m in liquid assets, maybe stop looking down your nose at and acting like you're better than others. Don't assume things about people you don't know, especially those you want money from . . . it was so very obvious; I guess he couldn't help yourself. NOTE: He never went under the house to check what needed to be done, he whined about mosquitoes in my shaded damp backyard (as much rain had fallen over the prior 2 weeks), he gawked at my ceiling almost (endlessly), my kitchen, the amount of stuff that I owned or was storing. . . he spent little time on why I made the appointment to begin with. I should have checked Yelp first and saved myself some time. Note: It's pretty bad when someone is talking to you for a minute or two and is constantly looking elsewhere while doing so . . . in this case, my torn out 3'x6' foyer ceiling. Wow!! BTW: This might sound nit-picky, but I should have known immediately when he called and said he was on his way. I asked him "how long will you be", his answer was "around 10am" . . . that did not answer my question as I was not next to a clock and I had no idea of the current time. That is the answer to when he would arrive, not how long until he arrives. People that can't answer a simple question properly, normally don't get better from there. So, I have to assume that I wasn't the right kind of person for him! Maybe my wallet or checkbook didn't look thick enough? Maybe I didn't look to have deep enough pockets, IDK? I do not recommend this guy and/or his company. I have been on this earth for more than a half a century and have never ever felt so uncomfortable or judged in any other situation ever. You should steer clear

Get another contractor. Ernie Stevens is dishonest. He did not complete the work on our contract…read moreand tried to price gouge us the day before our house was to close, knowing that we were under the gun to get repairs done. These are repairs that were paid for, clearly listed on our contract that he stated was completed. When we inspected, they were not. Don't be fooled by Ernie's nice and easy-going appearance, he will try to rip you off. BBB complaint filed.

We had a post on our stairs outside that had come loose and needed service to have it reattached to…read morethe railing and set in the correct orientation again. Daniel came to my home promptly, evaluated the situation, charged a reasonable price, and completed the labor all within the span of a few hours. Very happy with the work performed. Now no one will fall off our stairs due to a wobbly railing! Daniel and his co-worker who assisted were professional, efficient, and understanding of my needs. Will definitely call again for future repairs/assistance!

The guys did a good job washing and cleaning the inside. My problem was I paid them for Ceramic…read moreCoat and I asked before they left how long would it last..... their reply you won't have to worry with that for a while. They never used a single drop of Ceramic Coating on that truck. I paid for Ceramic Coating and did not get it. Be sure you get what you pay for if you use these guys. They lost a customer with me. I hope this helps others that use them to pay close attention and get what you pay for.

Quick reply with a quote / visit and then scheduled work. Good detail on the quote and fair…read morepricing. Jason is a good guy too and easy to work wiith. Highly recommend.

I had a door that needed to be reversed. We got an estimate…read moreand it was a fair price. Communication was easy, the work was done nicely and everything was cleaned up. There was a small issue with supply chain but that was out of their hands. I'd hire this company again in a minute.

Fowlers did give us a prompt refund regarding the issues mentioned after we emailed them…read more Because they did not fix the work when we originally brought it up on site and due to another incident on site, we did not feel comfortable asking them to come back and fix the work they did poorly the first time. After multiple discoveries racking up in cost, we finally decided to email them. They were prompt with a response and a refund. We only asked for a refund for the work we found problems with, which was roughly 1/3 of the cost we paid for all of the work that they did.

great company, I hired Fowler Home Improvement on three $5k-$10k jobs this year. Each time they are…read moreprofessional, efficient and pleasure to work with. Having the team work in our house is a pleasure, I strongly recommend this company for your project! Jeremy

I needed a competent contractor to replace my front door. My friend texted me Nick Fee's…read moreinformation and said "call him and he will take care of you". I procrastinated a few days because I was skeptical. Other recommendations for basic handyman services and concrete work were horrible disappointments and I could not risk anyone incompetent working on my front door. I needed someone who truly knew what they were doing and what would be needed if complications happened. I called Nick with NCF Home Improvements. He made an appointment with me a few days later. I sent him a few pictures prior to the appointment. He showed up on time and told me exactly what was needed. As soon as I met him, I knew I had made the right choice. He quoted me a fair price and gave me a time frame. I was pleasantly surprised to hear from him as soon as I did. He picked up the supplies that were necessary, including the new door and knob/lock and kept me in the loop every step of the way. He took the time to show me what had made the existing door such a problem in the first place. Nick was professional, pleasant to deal with and actually looked and acted like he knew what he was doing! He was composed and didn't get thrown off balance when a few unexpected challenges came up. Nick had all the tools necessary and accomplished an amazing job with perfect clean up. I could not be more satisfied! I am excited to be able to use my front door again! The door looks good and because of all the extra steps he had to take due to previous poor building choices, it is now the way it should have been! The door fits like a glove and opens and closes nicely. Such an impressive job. I felt like Nick went above and beyond what he quoted but he would not accept any additional money. I will definitely use him in the future and if you have a home project, kitchen or bathroom remodeling, door replacement, deck or stair building, or anything related to a home, give him a call! I wish other companies would take a lesson from Nick. He has set the bar way up!

I recently had a chance to work with NCF Home Improvements for a small project in my home. As a…read morecity dweller in a historic home, closet space is always an issue. I needed to revamp the closet in my daughter's room to maximize the space in there. I knew I needed to change the door for better access, but other than that, I didn't have a lot of ideas. I called NCF for a consultation and we set up a convenient time. Nick arrived promptly and listened to my concerns. He then made several suggestions about what could be done to maximize the space. Ultimately, I decided to change the door, add custom shelving and raise the clothing bar. Nick made the great suggestion that if I was planning to use baskets or containers on the shelving, that I find those first to make sure they fit properly. He submitted a written estimate shortly after that meeting and we scheduled the work for the following week. Again, he arrived promptly and completed everything in the same day. He also had the forethought to leave the top shelf unsecured so that I could remove it in the future if space required it. When I checked the work before he left, I asked if we could change the position of the clothes bar to allow for more bulky items. "No problem" was the response and he took care of it. I'm thrilled with the end result and highly recommend his services.