Never too late for a bit of Spring cleaning. There is about a little over a month left of Spring…read moreafter all. Our neighborhood had organized a group rate for pressure washing with Gibbs Pressure Cleaning (GPC) so we decided to give them a try. We were assigned a window time slot (kinda like the cable people) anywhere between 9am and 12pm the day of our appointment, so we had already written the morning off. However, to our pleasant surprise, two men showed up early, as it seemed like we were the first stop! They talked to us for a little bit, went over what they were going to do and went straight to work. We had opted for the basic clean which is pressure washing the entire exterior of the house and they also sprayed an anti-mold solution when pressure washing. They also do the concrete for an additional fee, which you have to let them know at the time of setting up the appointment as it takes a bit more time and need to account for the additional time. The cleaning was done quickly (under an hour) and payment was seamless too! They accept cash or Money Transfer via Zelle. I opted for Zelle so that it would be a contact less transaction and plus, who has over $100 in cash lying around, haha. Gilbert Thomas, the owner and his associate were both really nice and efficient. I would definitely book with them again!

While the house wash itself looked good, and was impressed how clean Joshua got very dirty siding…read moreand patios, I cannot recommend this company due to severe property damage and zero accountability. The chemical runoff from the wide spray soft wash with bleach caused progressive, destructive damage to my mature landscaping and beautiful garden. I have clear before-and-after photo proof showing everything thriving immediately prior to his arrival. Following the wash, my mature butterfly bush, Japanese maple, and potted purple coleus suffered severe leaf drop and wilting. A week later, the chemical runoff reached the deeper root zones, causing massive leaf drop on my tall backyard evergreens directly next to screen porch and burned parts my front viburnums closest to porch. The local agricultural extension office confirmed from samples these delayed symptoms directly align with root-zone chemical toxicity. When I confronted owner Joshua with the clear timeline and photo evidence, he completely denied all liability, refused to provide chemical mix ratios, before videos he said he took and showed zero accountability. A professional landscaper I hired to help with the cleanup and soil amendment said all plants should have been covered and not just sprayed with water prior to the cleaning. Avoid this company if you value your landscaping.

I called regarding air quality issues. Gary is so helpful and kind. He took his time testing and…read moreinspecting my home. I was provided with an abundance of information and finally have some hope. The services this company provides are truly appreciated.

Excellent Response times and service. I would truly recommend having your ducts serviced if you've…read morehad any water damage from past weather issues. I will surely be recommending them to others for various services. Between holdups with insurance and mortgage company, BIO has been extremely helpful and patient. On TIME for everything. Always genuine concern and never a "Rushed" feeling.

always an amazing experience with this company. they do a great job and have a very hard working…read moreteam. I decided. I have been on a maintenance plan for 3 years now and have always been happy the way they take care of my home

This details an unauthorized billing incident with Lowcountry Exterior Pros (dba Lowcountry Gutter…read moreCleaning Pros) involving my mother, Patti Cowart. On July 29, 2026, she received a reminder that an exterior cleaning service was scheduled for August 5, 2026. Two hours later, she submitted a clear, written cancellation request informing the company that the roof was clean and no service was required. Despite this written cancellation, the company charged her credit card on file $594.39 on July 31, 2026--days before the scheduled service date and prior to any work taking place. The owner of Lowcountry Exterior Pros (dba Lowcountry Gutter Cleaning Pros), Luke Muenzen, still refuses to issue a refund, and even taunted her to leave a review, stating it didn't matter and wouldn't affect his business. Key Unethical Practices * Appointment/ Billing notification was sent just days in advance of the service date, not the 30-60 days as required by SC Law. * Charging After Cancellation: The business processed a charge on the card on file after receiving explicit, written instructions to cancel the appointment. * Retaining Full Payment: The business retained $594.39 for services that were never rendered. * Inaccessible Cancellation: Customer communications lacked a clear, accessible path for service cancellation. * Conflicting Documentation: The appointment reminder specified a service date of August 5. However, Invoice #1020 listed September 3, while simultaneously showing it was issued and paid on July 31. * Misleading Invoice: Invoice #1020 was explicitly labeled "For Services Rendered" on July 31, despite no physical service occurring. * Failure to Provide Documentation: The business failed to produce a signed service agreement or cancellation policy permitting them to retain the funds. **UPDATE -- Response to the Owner's Reply The owner's response is disappointing because, rather than addressing the central billing issue, it largely attempts to shift the discussion toward me personally. The facts surrounding my mother's account remain unchanged. First, I am fully aware that I am not the customer. My mother, Patti Cowart, is the customer, and I am assisting her with this dispute and posting this review on her behalf. That does not change the underlying facts of what occurred. The owner now claims that my mother entered into a signed recurring service agreement containing a 30-day cancellation policy. We have repeatedly requested a copy of this alleged signed agreement and the applicable cancellation terms. To date, the company has not provided them. If such a signed agreement exists, there is a very simple way to resolve that question: provide the customer with a copy. What is documented is this: On July 29, 2026, my mother received a reminder stating that service was scheduled for August 5. Approximately two hours later, she submitted a written cancellation stating that the service was not needed. Nevertheless, on July 31 -- just two days later and before any service was performed -- the company charged her card $594.39 for the full amount of the service. The owner characterizes this as "pre-billing" to verify that the card on file was valid. But charging the entire $594.39 service amount is substantially different from simply verifying that a card is valid or placing an authorization hold. More importantly, the company had already received written notice that the customer did not want the service performed. The owner also states that a technician was later dispatched to the property. Dispatching someone after receiving a cancellation does not change the fact that the contracted cleaning service was never performed, nor does it explain why the company continues to retain the entire $594.39 payment. There are also still unresolved discrepancies in the company's own documentation. The appointment reminder identified August 5 as the scheduled service date, while Invoice #1020 identified September 3 as the service date. Yet that same invoice was issued and paid on July 31 and described the charge as being for "Services Rendered," despite the cleaning service never having occurred. The owner's allegations regarding my tone, complaints on other platforms, or involvement of law enforcement do not answer any of these questions. Those statements distract from what is fundamentally a very straightforward consumer billing dispute: Where is the signed recurring-service agreement? Where is the signed 30-day cancellation policy? Why was $594.39 charged after written cancellation and before service? Why is the full payment still being retained when the service was never performed? Why do the appointment reminder, invoice date, and stated service date conflict? These are legitimate questions, and personal attacks do not answer them. I stand by the factual substance of my original review.

Since Prestige has been sold, service has suffered. Routing maintenance checks now have a…read moretechnician followed in a car by a salesperson. I've had them since buying my home in SCHH back in 2019. Bob the owner who has since passed away, was fantastic and instilled in his techs the importance of customer service and quality work at reasonable cost. Fortunately I attended the 24 Home Show in SCHH and came across Danny, a lead tech with Prestige but he'd left and is now with Pinnacle - family owned business with quality & customer service forefront in their business plan. I immediately signed with them. Had my 1st routine maintenance call and it was the MOST THROUGH call I've ever experienced. Over an hour and very through. Run from the company that acquired Prestige and I highly recommend Pinnacle Heating & Air - Matt Melvin, Owner 843-271-3780

Lost my air conditioning around 6:30pm and called for service. Technician showed up 30 minutes…read morelater. Within 5 minutes he diagnosed the problem and had it fixed within 15 minutes. The drain pipe was plugged. Have had Prestige service for 3 years, and never had a bad experience.

They are super good. I highly recommend them they paint my house and it turned out. Amazing so call…read morethem.

My recently purchased home in Bluffton required numerous repairs and upgrades before I could move…read morein. After reviewing several options, I selected Matute Painting LLC to do the entire job. One reason I selected Matute is that they offered the full gamut of services from garage floor epoxy to interior painting to small repairs, cleaning service, and installation of shelving. Eduardo arrived on time to view the project and prepare the quote. Matute Painting offered an exceptional deal on the whole project and managed all purchases, installations, labor, and cleaning. My garage floor was patched, sanded, epoxyed and now looks like a showroom floor. It's beautiful. Garage walls were unfinished drywall and now are beautifully patched and painted. I selected shelving, and the Matute team purchased and installed the shelving perfectly even though I was not there to oversee the installation. Interior painting was finished quickly and perfectly making my house look brand new. Eduardo went above and beyond even fixing and painting some molding at no charge. Throughout the project I was kept informed with texts and photos, and Eduardo was always available and very responsive. I was not able to be on site often, but the project progressed efficiently without oversight. There is always some concern when handing over a deposit to a business you've never used, but in my case I was rewarded with an exceptional job at a reasonable price. The project was started and finished precisely on time, left clean and ready to move in. This was one of the best investments I've made. I can offer my highest recommendation to Matute Painting LLC and Eduardo. You cannot go wrong with this company.

Came out quickly to help us get our gas fireplace going again. We will use from now one for…read moremaintenance.

Our propane fireplace needed to be fixed and the owner Jake Hawkins did a great job getting it back…read morein order. He was also reliable, friendly and respectful. We highly recommend this guy!

Doug of KO Powerwash in Bluffton, SC powerwashed our two story this summer. Much of our grass,…read moreflowers, vegetables, and landscape around the house was killed. A sculpture was damaged by the chemicals used as well. Doug claimed he was willing to come out to review the damage even though I had sent many photos of the damge but never made time to meet with me. Steve Fabick

Douglas from KO Power Wash, along with Mike, did my 2 story house and my large back patio. They…read morewere efficient and professional and I'm in love with the end result - especially since it had been awhile and it all really needed help! They were careful with my plants and their work was very reasonably priced! I am so pleased I have found someone reliable and trustworthy that I can call on a regular basis to maintain my home!

They ripped me off. I entered into a 2/year HVAC service contract with A-1 Heating and Air…read moreConditioning on January 27, 2025. I mailed them a check for $120 and instructed them to set up the appointment with my tenant. After two weeks went by, I followed up with a phone call to the owner, Ron Railey. He said he would take care of it. After two more follow-up calls, he rudely told me to find someone else to do the work. I told him I had already paid him for the year. He told me he would give me my money back. He never did. He even lied and said the check was in the mail. Two weeks later, it is clear he has no intention of giving me my money back. I have filed a complaint with the BBB. Do yourself a favor, use anyone but them!

Fast, Effective and Efficient Service!!!…read more If you are having A/C issue, be sure to call them first. I noticed my air conditioner was not working properly. When I called, they asked me all the pertinent question to do a preliminary diagnosis. Additionally, provided me with guidance to prevent any additional system damage (saved me a ton of $$$). Upon arrival, the team went right to work, diagnosed the exact problem, replaced the damaged part, and checked for any additional damage. Before I knew it, everything was working perfectly. I was able to settle the bill with my credit card and it was quite reasonable. Prior to leaving, they gave me information which helped shape my expectations for how long it would take for my home to return to it's normal temperature. Should I have any other issue, you can bet that they will be the only company I will call. Thanks for your service!!!