Very professional and excellent work. You won't be disappointed! My windows are sparkling. Couldn't…read morebe more pleased!

Reflections did a fabulous job power washing my home and cleaning the windows…read more The house sparkles like a new paint job. Angel and his crew were fantastic. These are the guys to call.

always an amazing experience with this company. they do a great job and have a very hard working…read moreteam. I decided. I have been on a maintenance plan for 3 years now and have always been happy the way they take care of my home

This details an unauthorized billing incident with Lowcountry Exterior Pros (dba Lowcountry Gutter…read moreCleaning Pros) involving my mother, Patti Cowart. On July 29, 2026, she received a reminder that an exterior cleaning service was scheduled for August 5, 2026. Two hours later, she submitted a clear, written cancellation request informing the company that the roof was clean and no service was required. Despite this written cancellation, the company charged her credit card on file $594.39 on July 31, 2026--days before the scheduled service date and prior to any work taking place. The owner of Lowcountry Exterior Pros (dba Lowcountry Gutter Cleaning Pros), Luke Muenzen, still refuses to issue a refund, and even taunted her to leave a review, stating it didn't matter and wouldn't affect his business. Key Unethical Practices * Appointment/ Billing notification was sent just days in advance of the service date, not the 30-60 days as required by SC Law. * Charging After Cancellation: The business processed a charge on the card on file after receiving explicit, written instructions to cancel the appointment. * Retaining Full Payment: The business retained $594.39 for services that were never rendered. * Inaccessible Cancellation: Customer communications lacked a clear, accessible path for service cancellation. * Conflicting Documentation: The appointment reminder specified a service date of August 5. However, Invoice #1020 listed September 3, while simultaneously showing it was issued and paid on July 31. * Misleading Invoice: Invoice #1020 was explicitly labeled "For Services Rendered" on July 31, despite no physical service occurring. * Failure to Provide Documentation: The business failed to produce a signed service agreement or cancellation policy permitting them to retain the funds. **UPDATE -- Response to the Owner's Reply The owner's response is disappointing because, rather than addressing the central billing issue, it largely attempts to shift the discussion toward me personally. The facts surrounding my mother's account remain unchanged. First, I am fully aware that I am not the customer. My mother, Patti Cowart, is the customer, and I am assisting her with this dispute and posting this review on her behalf. That does not change the underlying facts of what occurred. The owner now claims that my mother entered into a signed recurring service agreement containing a 30-day cancellation policy. We have repeatedly requested a copy of this alleged signed agreement and the applicable cancellation terms. To date, the company has not provided them. If such a signed agreement exists, there is a very simple way to resolve that question: provide the customer with a copy. What is documented is this: On July 29, 2026, my mother received a reminder stating that service was scheduled for August 5. Approximately two hours later, she submitted a written cancellation stating that the service was not needed. Nevertheless, on July 31 -- just two days later and before any service was performed -- the company charged her card $594.39 for the full amount of the service. The owner characterizes this as "pre-billing" to verify that the card on file was valid. But charging the entire $594.39 service amount is substantially different from simply verifying that a card is valid or placing an authorization hold. More importantly, the company had already received written notice that the customer did not want the service performed. The owner also states that a technician was later dispatched to the property. Dispatching someone after receiving a cancellation does not change the fact that the contracted cleaning service was never performed, nor does it explain why the company continues to retain the entire $594.39 payment. There are also still unresolved discrepancies in the company's own documentation. The appointment reminder identified August 5 as the scheduled service date, while Invoice #1020 identified September 3 as the service date. Yet that same invoice was issued and paid on July 31 and described the charge as being for "Services Rendered," despite the cleaning service never having occurred. The owner's allegations regarding my tone, complaints on other platforms, or involvement of law enforcement do not answer any of these questions. Those statements distract from what is fundamentally a very straightforward consumer billing dispute: Where is the signed recurring-service agreement? Where is the signed 30-day cancellation policy? Why was $594.39 charged after written cancellation and before service? Why is the full payment still being retained when the service was never performed? Why do the appointment reminder, invoice date, and stated service date conflict? These are legitimate questions, and personal attacks do not answer them. I stand by the factual substance of my original review.

Preston and Logan did a great job power washing our home today. Very polite and professional. So…read moreglad we had them do our home will call them back in the future. They showed up on time and completed the job in the time they said it would. Very happy to have all the pollen off my home.

No call back after leaving 5 messages. Not sure if there still in business. I have used them in…read morethe past & they were great.

Absolutely love Clean'N'Shine! Second year having them come in and do an outside powerwash and…read morewindows! Awesome job! Windows are crystal clear and the outside looks fabulous...pollen and mold all gone! They are on-time, courteous, and just the nicest people you'll want to meet! Definitely recommend Clean'N'Shine!

I would highly recommend Grassi Gutters ! today May 18,2023. They repaired gutters and installed…read moreleaf covers for very reasonable cost.Daniel the representive and two technicians were very professional . L. Hamilton,Autumn Lake Savannah

Waters concrete restoration cleaned my driveway and washed all the windows at a competitive priceread more

Very professional service with immediate attention at a great price. I will definitely use this…read morecompany again for any window cleaning or pressure washing services needed in the future. Highly recommend!

I highly recommend Bill with Crystal Clear Cleaning Company. He has cleaned the carpets, rugs and…read morefurniture in my personal home and 2 rental properties. He did a fantastic job! He showed up on time, the price was reasonable and the quality of their work is top notch. We will on use Crystal Clear from now on!!

To say they did a great job would be an understatement. First off, we have used them once on carpet…read moreand once on tile. Both a gentleman who came were so kind and so helpful not only in pricing the job, explaining the scope of work, but also through the execution of the entire job! The final product looked amazing.

They are super good. I highly recommend them they paint my house and it turned out. Amazing so call…read morethem.

My recently purchased home in Bluffton required numerous repairs and upgrades before I could move…read morein. After reviewing several options, I selected Matute Painting LLC to do the entire job. One reason I selected Matute is that they offered the full gamut of services from garage floor epoxy to interior painting to small repairs, cleaning service, and installation of shelving. Eduardo arrived on time to view the project and prepare the quote. Matute Painting offered an exceptional deal on the whole project and managed all purchases, installations, labor, and cleaning. My garage floor was patched, sanded, epoxyed and now looks like a showroom floor. It's beautiful. Garage walls were unfinished drywall and now are beautifully patched and painted. I selected shelving, and the Matute team purchased and installed the shelving perfectly even though I was not there to oversee the installation. Interior painting was finished quickly and perfectly making my house look brand new. Eduardo went above and beyond even fixing and painting some molding at no charge. Throughout the project I was kept informed with texts and photos, and Eduardo was always available and very responsive. I was not able to be on site often, but the project progressed efficiently without oversight. There is always some concern when handing over a deposit to a business you've never used, but in my case I was rewarded with an exceptional job at a reasonable price. The project was started and finished precisely on time, left clean and ready to move in. This was one of the best investments I've made. I can offer my highest recommendation to Matute Painting LLC and Eduardo. You cannot go wrong with this company.