I have been bringing my dog here for a few months now and when she started she was only a puppy. They eased her into interactions with other dogs and now she loves it there! My baby has horrible separation anxiety and I can't leave her home alone, so daycare is the perfect solution because I know she will have fun and be taken care of. The staff here is extremely caring and professional! read more

My lab goes ti day care several times in a week and he loves it. The staff is friendly and they have been very good with him. When my lab comes home, he is fairly tired and happy due to a lot of play. If you are working for a large part of the day, this is a great place for your pet because of the flexible timing. Thank you VIPUPPY. read more

Oh my god!! I am so happy that my friend recommended me to bring my dog for daycare at VIPuppy My dog is my life and I am absolutely crazy for him. Just started a new job and need to commute but didn't want to leave him alone at home. 100 stars !! I Went to VIPuppy where he did an orientation, the manager called me and I received pictures, my baby was so happy. I decided to leave him for the day and when I came to pick him up , he was so happy. This is going to be his second home. Everyone there was absolutely amazing and professional. I am happier now because I saw the rendering of the renovation they started. I will be bringing my baby now everyday at VipuppySpa read more

My yellow lab Rhoadie has been going here for years. They take great care of him whether it's for day care, boarding or grooming. They go above and beyond the call of duty. The whole staff. He loves to go there and I know they love dogs and him. I have peace of mind when he's there. The new renovations are great. I'll continue to take my dog here and I recommend them to others. read more

My baby Rambo really enjoys coming here. In fact every time I bring him outside for a walk he runs straight to my car in hopes that we are going to vipuppy spa lol. He always comes home exhausted and we've never had a problem with bites or anything like that. The manager Stephanie is great, always helpful and there to answer any questions I might have. My only complaint is that some of the other staff are really unfriendly..a smile once in a while would be nice.. Thanks vipuppy spa for being Rambos home away from home read more

VIPuppy Spa - Pet Sitting Near Me - Summit, New Jersey

Best place I've taken my Shiba inu to. My Puppy Khloe is always excited to back, Sometime i wonder if she even wants to come back home with me, haha. But staff there are always kind, attentive, and love the dogs almost as much as their owners. I tend to chat with other pet owners when I come to pick up my pup and they all same the same. This is a family owned business, Which I love because I believe you get better service because they care. Lastly the groomer is amazing and Khloe comes out beautiful every time. I recommend this place highly to anyone who loves they're dogs, because it's eases your mind knowing they are in good hands! read more

Having been sending my puppy here for about a year. She goes a couple times a week. She is always happy to go and comes home tired! The people who work there are friendly. There is an app which makes it easy to sign her up for daycare or boarding. They post pictures on social media so I get a peek at what is happening when she is there. The price is very reasonable! I can send her for the day for the same cost my former dog walker charged for a 30-minute walk. The hours also fit my schedule well. It is a fantastic place to go! read more

While it is still undergoing renovations it's really a great place for dogs. Finn literally jumps out of the car excited to see his friends at VIPuppy. They do a great job with daycare, grooming, and bathing. Amazing staff!! read more

VIPUPPY is the best! My dog Dusty has a code word for going to daycare and when we say it, he jumps up and down and lines up at the door! He loves his dog friends and all of the people. The team is stable and even after long delays in coming due to COVID and other life events, everyone remembers him and is happy to see him! Such a happy, loving place! Can't wait for the new expansion since Dusty is such a big dog - he will love the extra room to play! read more

I have been bringing my 2 dogs to VIP for many years and I can't say enough about them!.... from the friendly people at the desk who reply promptly to my calls and greet my dogs like old friends coming by for a visit!, to the groomers who do an AMAZING job, to Owner Claudia who has a special love for dogs and is always warm and friendly with her customers! The best review of all is that my 2 dogs are practically hurling themselves out the door of my car when we arrive at VIP, so excited to get inside and see all their friends! read more

We have taken our dog here for boarding for years - they are kind, communicative and helpful. Our dog gets so excited about going that he practically levitates with joy. read more

Fiona our Labrador gets very excited when we drop her off at VIPuppy Spa. She loves playing with all of her puppy friends! She is well taken care of and is pampered by everyone at VIP. Many thanks for loving on our girl read more

First time here, brought my little Yorkie for a groom & daycare. The groomer is an absolute doll and you can automatically feel a sense of security speaking to her in regards to your specifications. My pup came out absolutely gorgeous and smells terrific! Don't get me started on their loving daycare attendants & receptionist. Everyone treated her so well and I can tell she was very happy after her playtime. Will definitely be back & will definitely recommend!!! read more

We love bringing our pup here! Amazing place for grooming, day care, and boarding services. We have a havanese, and they do such an amazing job cutting her hair. I have been to so many other groomers and they would always shave our dog! VIP has never disappointed and always delivers a great cut! Now I will never bring our dog anywhere else! I also love bringing our dog in for regular day care sessions. They offer such a level of attention and care - the staff truly loves dogs and I know my pup is in good hands when I bring her in. Love this place and I am so happy to have found this perfect doggie establishment! read more

We have tried all of the local boarding and grooming places and VIP Puppy is the best! They treat our dog like she is family and she loves to go there. She wags her tail when we arrive. The staff is attentive to grouping dogs for play - size, compatibility, etc. Everyone who works there genuinely loves dogs and loves their job. The play areas are very nice and the grooming is excellent! We highly recommend VIP Puppy Spa. p.s. I almost never write Yelp reviews but this is worth sharing because people love their pets! :) read more

Will not be visiting again... I asked for a shorter hair cut and they shaved my dog... I have never seen him that bald... it's like he barely had any hair. Right after the groom he had FEVER for three days. If the groomer had the slightest knowledge about dogs then they will know that you are not supposed to go THAT short. read more

We have used VIP puppy spa a few times over the years. The owner Claudia is amazing and does her best to accommodate. Our one dog is special and has some trust issues. Claudia was willing to work with us/our dog to allow us to enjoy our vacation before the school year starts up. Claudia even followed up after our return just to see how the pups were doing. You cant put a price on piece of mind while you are away and VIP Puppy delivers. The staff is always friendly and happy when we call or stop in. There is room for your dogs to play / exercise and swim if the weather is right. They get exercised every day so you know your pet is not locked up 24/7. They also do pet grooming as well which is nice to come back to a clean dog. They will send pictures and videos of your dogs to you while your away. Since they are in Summit its a good location between Morris County and Newark Airport for pickup and dropoff as well. read more

We have been going to VIP for some time. It is the only daycare and kennel my dog is happy with. I do have a problem with the $20 late check out fee. If you leave your dog in the kennel, how possible is it to make it back by noon? I feel like this is a chance for them to charge you $71 for the last night because they know it is virtually impossible to get there by noon. I travel a great deal so, it is an exorbitant fee. If my dog didn't feel comfortable there, I would surely go somewhere else. read more

Very bad experience here. Would not ever recommend as a safe and fun environment for any Pet. read more

This is an excellent doggie daycare/ boarding. My dog loved coming here. He was always exhausted from playing at the end of the day. The staff were great and very attentive. If my dog was not moving out of town, I would absolutely keep him enrolled here. Thank you so much for taking care of Bishop. He will miss the fun times. read more

I have been bringing my 11 year old lab here for almost a year, and absolutely love them! Being that he is 11, I am always nervous to board him, but they pay extra special attention to him and insure he is not overworking himself during play time. We now have a new puppy, and we take him to daycare several times a week, and have also had him groomed. All services have been wonderful, and VIPuppy really gives me a peace of mind when I cannot be with my dogs. read more

We have been bringing our Portuguese Water Dog, Thor, to be groomed by Steph for almost a year now. Steph is great with our dog and always does a really nice job grooming him. She takes her time to get him comfortable when we first arrive and is overall just a really nice person. We are so happy to have found such a nice groomer being that we've only lived in summit for almost a year. I would definitely recommend Steph to anyone looking to have their dog well cared for and groomed! read more

I used to love VIPuppy Spa! Our dog Marty always enjoyed playing there. The owners knew him and treated him like a member of their family. Then, Marty contracted kennel cough through our neighbor's dog, who was spent a day there. Marty was so sick. The vomited for 2 days straight. I wanted to cry every time he got sick. We held off going back for a while. We did eventually sent him back and he was fine. Well, I heard from several other people that their dogs were sick after a stay at VIPuppy Spa. I have stopped going. I'm too afraid our dog will get sick again. read more

I have used VIP a few times for my girlfriend's dog. Their facility is very clean, well laid out, and a nice environment for the dogs (clean pens, dog runs, swimming area, lots of areas to interact). The staff are very professional and caring and they are terrific to work with. No issues with our dog and I wouldn't hesitate to use them. Top notch! read more

My dogs just spent a week at VIPuppy spa. I was thrilled with the care they received. My dogs were happy and came home beautifully groomed. I strongly recommend using them. Claudia treats the dogs like they are her own. I can now go on vacation with a clear mind knowing that my dogs will be loved and cared for. read more

05-16-2011 I have had my dog boarded at Preppy pup for many years and have been extremely satisfied. The ownership is changing this month (May) and when I went to pick up my dog, I found the dogs outside in the rain. When I asked Claudia (the new owner to be) why the dogs are outside (when the rain was sometimes torrential in waves) she advised me that the dogs don't mind. I advised her that I don't think any dog should be stuck outside in the rain and that my dog has never liked the rain. I advised her to stand with the dogs in the rain and when she feels uncomfortable, the dogs may feel the same way I will not subject my dog to these conditions and am presently looking for other boarding options. David read more

Update: The owners reached out and made the situation right. They took the time to understand the annoyance of the situation. I appreciate that. You can tell the owners really care for their customers and our dogs, and it shows in the exemplary customer service and care they provide. We have been going where for years with our three dogs. We dropped them off for boarding on Saturday 5/7/16 for one night. When we picked them up at 5:30pm as we have for the past couple of years, there was a note in the front concerning a late fee for pick up for any boarded dogs of $20 per dog. We have three dogs, never been charged a late fee and never had a mention of a late fee in the whole time we have been bring our dogs here. Now we are being charged a late fee without this place notifying us that they will be doing it. I have no issue with paying a late fee but tell me in advance what the "rules" are that you will be enforcing. I called Monday 5/9/16 and asked to have one of the owners call me back because maybe they can provide some insight as to where this "late fee" is coming from all of a sudden after almost three years of using them. Stephanie (groomer) called me back and all she could say was that they had this policy for 5 years and now they are enforcing it. I asked her why on Saturday when we dropped off our dogs they didn't inform us of they will be newly enforcing this rule and she said it says it in their brochure. I checked the website and there's no mention of it. But Stephanie said I should have read the brochure. Having been an established patron of this place for almost three years, I'm not going to read a brochure for a rule which they make start enforcing at any moment...even in the middle of your dogs stay. I wouldn't have even known to ask what rules have changed and what is currently being enforced because they should tell me. I would expect them to have told me we are going to start enforcing the late fee rule. Like when you go to a hotel, they tell you what the checkout time is but not VIPuppy. They just charge you a late fee and blame the customer for now knowing. Stephanie actually got mad at me and said she was going to end this call because she did not like how I was talking to her. I never raise my voice to anyone not give an attitude but can only assume she didn't like to hear my perception of what the situation was. She should not be contacting VIPuppy's customers because her wanting to be right didn't help me want to stay a customer because this place was clearly wrong in how they went about changing me another $30 dollars which would have been $60 but the girl at pick up gave us a break. Either way, they lost three dogs as customers over this practice of enforcing a rule which has never been mentioned after almost 3 years without prior notification. Perception to a customer is everything. Please be an informed consumer everyone and I guess "read the brochure" every time you use a service because you obviously can't rely on the company to update you on what rule is being enforced or new. read more

Best place to take your dog for day care, boarding and grooming. The staff is incredibly attentive to both the customer and your pooch! They have a genuine care for dogs and it shows. My dog Peyton comes home from daycare and/or boarding happy and exhausted (which is rare)!! He loves it so much there that when I pull up, he starts barking to get out of the car and play with his buds. If you want the best care for your dog, this is the place to go. read more

I've boarded my dog at Preppy pup a few times and have never had a bad experience... the new owner, Claudia, is crazy about dogs and you can tell she cares for each one as if they were her own. The staff takes care of each dog and caters to individual needs. The prices are reasonable and I always feel as if my money is well spent here. read more

Grooming review only: the best grooming my 4-year-old Bernese mountain dog has ever gotten. We recently moved and were looking for a new place to have her bathed and trimmed and they did a really fantastic job with strong attention to detail. She is a HUGE pain to groom (dislikes being bathed, LOATHES being dried, generally a pest) and they took a ton of time to get it right. Will definitely be back and highly recommend! read more

I can't comment on an actual grooming as we didn't get that far. When I called to make the appointment I asked that my dog be done at a certain time. That time 2:15 p.m. I was advised that it could be done, no problem. I then found out I needed him to be finished a bit earlier and I left a message on Monday for our appointment on Tuesday to see if that would be possible or reschedule. I never got a return call. I went to the appointment the following day and waited for 10 or 15 minutes before the groomer came out. She had a dog in one hand and two behind her. She was talking to another customer and never even acknowledged my presence. When she did, she advised me that she could not have him done and that she never said he could even be done by 2:15. I had had a lengthy conversation with her the week before about this. She was also going to show me the area where they do daycare. Obviously that couldn't have happened either. I was never given an apology nor was I offered a different appointment. Actually, her attitude was rushed and dismissive. They let me walk out the door without so much as a thank you or goodbye. My experience was very disappointing and I had wanted my dog to go there on occasion for some playtime. I would not recommend the grooming services as she is the only one there and she seemed overwhelmed. It didn't appear as though new customers are as important as the ones standing in front of her. read more

Staff there is great knows our dogs name as soon as she walks through the door. Also you can tell they are sincere animal lovers who appreciate their customers. Highly recommended! read more

Can't say enough about this place! My black lab Stitch has been going there since he was a puppy - he always enjoyed it playing and came home exhausted! Super friendly staff who became part of our family! They loved my Stitch and were super accommodating with my busy schedule. I always went to work assured that my little one was in good hands! We moved far and it was so hard leaving! But would recommend this place to anyone! Thank you guys! Miss them terribly! read more

We have been using VIP for 3 years for our two big dogs. I am always pleasantly greeted, even at 7 AM when dropping them off. The hours are very flexible for daycare (7A-7P). Our dogs were always left with our in-laws when we'd take vacations. One time that was not possible and we reluctantly left them at VIP. I was SO happy to pick them up and see that they were well cared for and did not want to leave! They give a report on how well the dogs ate, played and any issues. The price is also competitive for the area and the service provided. read more

So happy with the customer service, cleanliness and how my dogs looked after grooming. Such a great place!! Very caring.

Got my mini schnauzer groomed at VIPuppy a couple of weeks ago for the first time. As we walked in, we were met at the door by a woman who greeted my dog by name. Ditto for the woman at the front desk. Not rocket science, I know, but it went a long way to make us feel welcome. Then Stephanie came out to meet with us. She spent a good amount of time talking to us, asking questions and getting to know my little man before taking him off to be coiffed. I returned to find my dog looking absolutely perfect! Finally, a groomer who listens to what her clients ask for and executes instructions flawlessly. Thank you Stephanie - you did an awesome job! read more

I can't speak for the boarding part of VIPuppy because we haven't used their services, however, the groomer was rude and abrasive. While I believe she is great at what she does she has a horrible sense of customer service. She refused to give me any sense of time for pickup so I said that it wasn't a problem but that I would not be available after 6 she then said "oh it won't be later than 6" so when I called at 4:30 to get an update she gave me a serious attitude saying that she told me she can't give me a time. Still at that point, I was fine with it. When I went to pick up my dig she said my dog had to come back the next day to finish and again could not tell me a pick up time but if I waited until the following week Dobby would be a matted mess all over again. When I said, ok but I can't get her any later than 7pm she responded "well I don't know what to tell you because I don't give out pick up times". I was put in a lose lose situation by a woman who had a nasty and god-like complex. I even told her that I thought she was great at what she does but that her communication was challenging. Her response to that was to walk away and then call me the next day to say she wouldn't finish grooming my dog! Beware of that woman! read more

Stephanie is the BEST groomer I have ever had for my yorkie and poodle! I can bring them in knowing that everything is going to be perfect. She takes her time with them and have them looking like show dogs. When I pick the dogs up and if she notices something wrong with them ( like needing dental attention) she lets me know to take them to the vet. My dogs love her! People may say that it's a little pricey, but you get what you pay for. Oh yea and the place is always clean and smells great! This place definitely lives up to their name VIP! read more

VIPuppy does not have the very good communication regarding appointment times. There was a misunderstanding as to when I should drop off my dog to be groomed by a particular groomer (Stephanie), and when I arrived (albeit a few minutes late) I was informed that since I made a late morning appt., I would need to pick up my dog around 8pm. I was miffed because based on the convo I had with them when making the appt., it appeared that the appropriate time to drop off for my particular groomer would be 11am, and I was not informed that if doing, I would have to wait to evening for pick-up (I do enjoy going out on Saturday like everyone else). Not a big deal in the grand scheme of things, but the attitude and argument I received from Stephanie when I expressed my bewilderment at the appt. information I received was a big deal and inappropriate. As opposed to chalking it up to a misunderstanding and trying to make the best of a situation, Stephanie continued to harp on every point and detail of the argument and created a very unpleasant situation. When I returned at 8pm to pick up my dog, as opposed to moving on and letting things go, she went right back at the argument. I don't need that kind of nonsense from any vendor that I patronize. I won't be returning. read more