Love love this place. The team here is professional and love the amazing work they do. They always try to accommodate you with schedule. I am never disappointed with the haircut they give Hunter. When we dropped Hunter off, I feel like I am leaving him there for doggie daycare because of the set-up. It's cage free unless your furry friend is aggressive or misbehaving, then they do put them back in cage. What a wonderful surprise coming back from business trip! My lil handsome guy after his visit from Diamond in Ruff. read more

Diamond in the Ruff - Pet Groomers Near Me - Garwood, New Jersey

I started bring my dog Oreo here 9 years ago and have been extremely happy ever since. Oreo is no longer with us, but we have brought our 4 year Mali here since she was a puppy. She can be nervous and high strung, but comes out every time with an adorable hair cut and full grooming always done how I ask. Thank you to Mike and Sarah for always making me feel comfortable dropping her off and taking such good care of her! Kim Hosmer Fanwood, NJ read more

If you have a pup that doesn't like getting their nails trimmed, I would NOT recommend this place. The first few times we came here, it was amazing. Our dog is sensitive to getting her nails trimmed and I was amazed by how quickly and pain-free they were able to do it. 2-3 of the staff would work with her, one person cutting her nails and the others keeping her calm and comforted. It would be over in just minutes. HOWEVER, the last few times we've gone, it's been terrible. They put a muzzle on her and with just 1 staff trying to both cut and keep her calm, they were not quick so she would start crying and whining and not staying still. They said they did not want to cut her nails again and asked that we try elsewhere, which is understandable. I'm just disappointed that they were not as efficient and helpful as they used to be. read more

Wonderful experience! Great customer service. It was dog's first visit back the winter and we were very happy. It too bad with Covid we haven't been able to bring her back, but ASAP we will return. read more

Diamond in the Ruff - Mabel - Pet Groomers Near Me - Garwood, New Jersey

I am taking one star away from my previous review because I am disappointed in the way my dogs grooming turned out. I made an appointment for Saturday at 1:30pm. I arrived there on time for my appointment but I noticed a gentlemen with a terrier mix arrived at the same time. When I called the appointments were given in 30 minute intervals so he was either very late to his app,very early or was a walk in. This wouldn't have been an issue except I never received a call to pick up my dog so at 5 I went to see what was the delay. They hadn't finished with her and were very apologetic telling me she would be ready in an hour. I observed the terrier mix was not there so they had finished with him prior to starting with my dog. I can understand that some dogs take more time than others, but from 1:30 until 6pm.. When the purpose of setting an appointment if it isn't honored? They also did a terrible job on her underside,nicked her privates.It looks like a novice groomer did the work, pictures don't lie. I go to Diamond in the Ruff because up until now they have done beautiful work and treat my dog well..which I gladly pay extra for. I'm sorry but this time they missed the mark. Update: Thank you Sarah for taking the time to reply to my review. Your notes are correct, the first time she came to you was when we were fostering her. She had been picked up as a stray completely matted, and I we agreed that a shave down was needed. Excessive matting pulls the skin so the it would make sense the original notes indicated she had bad skin. Here we are half a year later and she is now healthy, and less nervous around the groomer. You addressed the redness but you didn't address the cut, it isn't reflective of the beautiful work you have done in the past with both my dogs. We love Diamond in the Ruff, thus my positive review but I owe it to the Yelp community to post transparent reviews, along with pictures supporting those reviews. read more

Diamond in the Ruff - My dogs underbelly and her privates still red and swollen from grooming :( - Pet Groomers Near Me - Garwood, New Jersey

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Tyler loves coming here for his grooming he is so happy to see everyone best groomer in town !!!! Hands down recommend this groomer for your dog(s) a safe and fun environment for all humans and dog(s) read more

Diamond in the Ruff - Pet Groomers Near Me - Garwood, New Jersey

Found this place here on Yelp, and I am SUPER glad I did. Staff was very friendly when I called to make appointment, at first they didn't have anything open today but was able to squeeze my boxer, Willis, in for a bath!!! The only reason I didn't give 5 stars was because when you first walk in there was a ever so slight odor. I could have changed my mind and walked out of there but I chose not to. Staff came out front and took down all my information and asked my requests and asked what services he needed. Seemed customizable and that was great!!! Lastly, they have signs outside all over that your first service is 20% off. That wasn't stated at all and they knew I was new to the facility but I don't think it was taken from the total bill. Finding a GREAT groomer lately seems very difficult. I am glad I gave this place a chance and I would definitely recommend to all you furbaby owners to try it out! Willis and I WILL be back :-) read more

Diamond in the Ruff - Willis wanted to wear his bow tie after his bath!!!! - Pet Groomers Near Me - Garwood, New Jersey

Love love LOVE Diamond in the Ruff!! Staff are very knowledgeable and sweet with the furbabies, the owners are awesome! They take the time to get to know each and every one of pups...personality traits, etc to make you and your furbaby feel welcome. The owners and staff will answer any questions you may have in detail so you are comfortable with their services, and they provide great advice!! Clean, friendly and fun! read more

Our Shih Tzu had gone to the same groomer for 9 years and my wife and I were nervous about making a change. That was until we met Sarah and Mike. They instantly made us feel comfortable and we couldn't be happier with our choice. Instead of being nervous, he immediately bonded with them and he left the shop looking better than ever before. Mike and Sarah are an AMAZING team and you can tell that they genuinely love what they do. Their attention to detail is unparalleled and it shows in the quality of their work. They realize that your dog is part of your family and never make you feel like just a number. We couldn't be happier with Diamond in the Ruff and have already recommended them to friends and family. read more

Diamond in the Ruff - BEFORE AND AFTER - Pet Groomers Near Me - Garwood, New Jersey

Went in there once to meet the groomer. Noisy, hair all over the floor. she was working on a dog and the others roaming freely in this mess. I left!! She is also a bit sarcastic. I have been going to Well Groomed, with Allison the owner. She is wonderful, an expert in grooming an dog knowledge and I would never go to anyone else!!! She is in Fanwood. Love her! Rose C. Cranford,nj read more

Another reason to AVOID this place. My Review is attached for you to see the owner's response to my first review. She's rude and runs an unprofessional business. My dog is completely traumatized and has been crying since we picked him up. My dog was dropped off happy, clean, healthy and NOT matted. He's a loving, friendly puppy and there is no way he would go in a cage voluntarily. Something went wrong here, and I feel my dog was abused... Do NOT take your dog here!! read more

Diamond in the Ruff - The rude and unprofessional response from the owner after my dog was traumatized. Stay away from this place!! Terrible in every way. - Pet Groomers Near Me - Garwood, New Jersey

I have attached the picture I showed when I dropped my furbaby. I specifically mentioned to not shorten the the length because they were already short. I have showed this picture to all the groomers on past and never had problem. Customer feedback should be taken as a points to improve and not to justify your mistakes and blame on lack communication by customer. I glad you accepted in your comment that I showed the picture. A good groomer doesn't need directions on cut if they see the picture. I am also glad you mentioned that there was no matting, that is why I was more surprise why he was shaved in so many places. For sure I will not recommend anyone to your place for breeds which need extra care with hairs, you might be good for dogs with short furs. read more

Diamond in the Ruff - This is the picture I showed. I am not sure what made owner think hair were short on face. - Pet Groomers Near Me - Garwood, New Jersey

My husband took my dog here to get a bath, nails trimmed, and ears cleaned. When he brought her home she was still a little bit wet, which I don't understand since she has short fur and she was there for over an hour. She also didn't smell like anything. My favorite part of a bath is how clean she usually smells afterwards. My problem here is with her nails. They came back worse than when they went in. We could have done a way better job at home. They are so sharp we need to be careful when playing with her, and with me being pregnant, this is the last thing I want to deal with. If your dog is shy, and intimidated by other dogs, this might not be the place for it. They have a doggy daycare and all the dogs run around freely. When my dog came home, she was exhausted, and my husband said she was cowering with fear under one of the tables. Overall I'm not impressed. read more

This was my first time taking my 2 dogs here. I was recommended by someone that it was the best place to go for grooming. I love the way my pups came out. Both were cleaned so well and I love that the dogs are not caged! The owner is so great and the prices are comparable with the area. read more

Diamond in the Ruff - Pet Groomers Near Me - Garwood, New Jersey

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Love Diamond in the Ruff for my dogs! Sarah is amazing and so patient with both needs of my bulldogs. I highly recommend them for pet grooming. read more

After the one incident, we came back 3 more times and had great experiences. We checked out a couple of other places, and they just didn't have the warm, welcoming feel you get at Diamond in the Ruff..the owner and staff are extremely friendly and attentive. They always remember my little guys haircut and will accommodate any changes you want to make. They are so good with all the dogs that come in. The owner also always asks how our other dog is. read more

I have a lot of animals. This place is terrific! They are always welcoming and help me with clipping all my animals' nails, quickly and graciously and don't want to be paid! Of course I pay them because they work hard and my animals love them.. The place is immaculate and the dogs all calm and happy. I don't know who the loons are who write these negative reviews but I suspect they are false. read more

We had a wonderful experience here. My Old English has a lot of hair and the folks at diamond in the ruff treated her with great care. It did take a little bit longer than expected, but it was well worth it. We will definitely be back! Also, I think it's very good value for what they do. read more

I have been to Diamand in the Ruff with a friend. Sarah is a doll. I would like to include that she and her staff are very attentive to the pets. That is what I love. I also love the fact that I get exactly what I ask for. I have a Shih Tzu and I like her cut fairly low, with the exception of her ears and tail. That said. Kudos to you and your team Sarah. I will be in soon! read more

After going to several places to get my yellow lab groomed, I am so lucky to have found Sarah and all of the staff here. (My dog loves everyone but would cry when we pulled into the chain store I was taking her to....who knows what went on there). I cannot say enough great things about diamond in the ruff. They always go above and beyond to accommodate my crazy schedule and take such good care of my baby. She goes for daycare and grooming and runs right in, all excited, and I can tell how kind everyone is to her here. I'm so happy to have found such an awesome place to take my girl. Thank you all so much!!! :) read more

Before I purchase anything , I always do a ton of research to make sure I spend my money on the best. This is my very FIRST TIME EVER writing a review. Diamond In The Ruff is the BEST!! I found this place through the Yelp app and I am sure as hell glad I came here. Sarah, the owner , is such a nice lady (pretty too) and her assistant (I forgot to get his name) was just as awesome and friendly! THIS is what a great dog groomer shop and business in general should be like! Sarah was so nice and polite both over the phone and in person and her assistant made me and my dog , Osito feel so welcomed. I recently rescued my shih tzu , Osito last year and had brought him to where his previous owners had him groomed which was "A Glamour Pet..." In Elmora and those people sucked and were very unprofessional especially compared to Diamond In The Ruff. I will now only come here to Diamond In The Ruff. As you can see in the before and after photo I uploaded below, they did a great job cutting his hair ! He smelled so good too! I love that they don't just throw my dog into some Kennel/cage like most groomer shops do! They placed my dog in this waiting room/ play center with the other dogs so he wasnt locked up by himself. He was so happy!! Diamond In The Ruff are underrated and don't advertise enough! (In my opinion). I had such a great experience here and I think my dog did too( He seemed so happy here compared to his old groomer shop). This is the very reason I have decided to rate and review here on Yelp and mind you, this is my first time EVER writing a review. I would like to thank Sarah and her awesome assistant /staff at Diamond In The Ruff and best believe I WILL return and I will definitely brag about this place to all my friends and fam in the area who have dogs. I commend these great dog groomers! Thank you guys! Sorry for long post! I have never had such a great experience with customer service and satisfaction! These guys are F***ing awesome!! read more

Diamond in the Ruff - My ShihTzu , Osito, before and after grooming at Diamond In The Ruff. Sarah is awesome!! - Pet Groomers Near Me - Garwood, New Jersey

I have been going to this location since it was called Shampooch because of the close proximity to my house. However, I have really been extra happy since the new owner Sarah has taken over. She is just great with my dog. My dog gets excited when we pull into the parking lot. I was in a bind at one time, stuck at work couldn't leave and they stayed and waited for me. Not one complaint! Customer service is their forte. Of course, can't forget about what a terrific grooming job that they always give. Henry always looks adorable and fresh every time! Even my neighbor a former groomer notices. Couldn't be happier with this place! read more

I love you guys! Finally found groomers that my dog and I love! will be coming back forever!

Sarah and her team are by far the most loving and knowledgable group of animal people I've come in contact with. Not only is the quality of work unbeatable, but the safety and comfort of your pet will surely be a top priority. As someone with years of experience in the pet industry I can confidently recommend Diamond In The Ruff for your pet's grooming needs. read more

Very pleased with the work they did on our lab/hound mix. It was the first time for grooming for our young dog, and she was clean, happy and looking good! And at a reasonable price -- thanks for the professional work. We'll definitely be back. read more

After having a really bad experience with the groovy groom room in Scotch Plains, I was really afraid to try another groomer. I have a large terrier that doesn't like baths and a small terrier that always needs grooming. Both dogs love going there and they are very happy when I come to pick them up and watch them playing with other dogs. I also bring my cats there for their mani pedi's and they also don't mind going there. I recommend them to everyone. They do a great job with grooming and you can see that they are true animal lovers. Quality grooming, professional, and the shop is kept really clean. read more

The Best! So kind and gentle with both my dog and cat. They didn't even want to take payment for cutting my dogs nails. Clean as could be BTW . lovely place. read more

So glad I found this place! Top notch all the way! Staff is friendly, competent and clearly love what they do. I appreciate that the dogs are not crated. Great experience and reasonable! read more

A great place to have your dogs groomed. The groomers are caring and thorough and the dogs are well cared for. My girls were able to socialize with other dogs freely (not caged at all) which is a huge must for me. My shitzu pekeginese mix came out absolutely perfect and adorable and my pekeginese poodle mix came out so fluffy and cute she looks like a little teddy bear. We will definitely be back! Thank you for taking care of our little girls and giving them perfect haircuts. read more

Robyn took care of our two dogs and one cat for a long weekend. So glad I found her! Easy to work with, reliable and reasonably priced. Would (and have) recommend her to my friends and family. Good job! Woof! read more

Just had my Bella groomed here again.. Great job as always. Bella loves coming here. They really are the best

They are so incredibly kind here - our dog always looks fantastic when he leaves. I also love that the dogs get to roam around the room. In the past, we took our dog to groomers that stuck him in a cage for hours. That's not the case here. Every time we drop him off, we know that he is in good and loving hands. This is the place to go. Thank you Diamond in the Ruff!!! read more

Been taking my little one here for about six months and i have to say no complains. My dog is very shy and hates grooming but doesnt seem to get upset when he goes here. Staff is very professional and polite. I highly recommend this place. read more

We brought our 5 month old border terrier puppy Artie here for his first grooming experience. He requires hand stripping so it took us awhile to find a place that would do it. He looks great! So soft and trimmed up around his legs and face like we asked. He definitely had a blast playing with the other dogs and didn't even want to leave! We will be back and are going to try out the doggie day care too! read more

Sarah and her staff are so warm, welcoming and accommodating, that I cannot imagine going anywhere else to take my four-legged baby to be groomed! I have been taking my now close to 15-year old "pup" to Sarah for years and he always came home looking great and most importantly calm, given how little he likes grooming. As he has aged and his mobility has declined, he has required special care and attention, which Sarah has always lovingly provided. I cannot urge strongly enough that if you love your dog(s) like family, there are no other hands you want to leave them in for grooming than Sarah and her staff at Diamond in the Ruff. She/they are the absolute best!!! read more

Brought my dog here to be Groomed. When I arrived home and went to take him out of the car there was blood all over the sheet. I called the shop and they told me they cut his nail to short and he was bleeding but they stopped it. I was never told this when I picked him up. They asked me if I wanted to bring him back to stop it or pick up something to stop it. I would not go here. They did not even have the decency to tell me. I had the Vet next door stop the bleeding since it was on a Sat and my Vet was closed. read more

Lana our two year old Westie is our first dog. We have tried several area groomers. Most were OK and one we had a bad experience with. I had a good feeling about Diamond in the Ruff as soon as we entered the establishment. We were greeted by one of the owner's dogs. The facilities are very dog friendly and pristine clean. You can tell Sarah the owner is a dog lover and very passionate about her craft which extends beyond grooming into areas of dog behavior. We were delighted with Lana's grooming; she never looked so white. The extent of the services included in the grooming were remarkable. The Westie cut was perfect. Without a doubt, our search for the perfect groomer has ended. Diamond in the Ruff has boarding services and facilities. I would not hesitate to leave Lana in the capable hands of Sarah and her staff. If you are looking for a more personalized level of service Diamond in the Ruff is a place that is worthy of your consideration. read more