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    Diamond in the Ruff

    4.3 (37 reviews)
    Closed Closed
    Updated 1 week ago

    Services - Diamond in the Ruff

    Dog daycare

    Pet sitting

    Private dog training

    Diamond in the Ruff Photos

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    Mabel
    Alicia W.

    Wonderful experience! Great customer service. It was dog's first visit back the winter and we were very happy. It too bad with Covid we haven't been able to bring her back, but ASAP we will return.

    Molly G.

    Tyler loves coming here for his grooming he is so happy to see everyone best groomer in town !!!! Hands down recommend this groomer for your dog(s) a safe and fun environment for all humans and dog(s)

    My dogs underbelly and her privates still red and swollen from grooming :(
    Pamela M.

    I am taking one star away from my previous review because I am disappointed in the way my dogs grooming turned out. I made an appointment for Saturday at 1:30pm. I arrived there on time for my appointment but I noticed a gentlemen with a terrier mix arrived at the same time. When I called the appointments were given in 30 minute intervals so he was either very late to his app,very early or was a walk in. This wouldn't have been an issue except I never received a call to pick up my dog so at 5 I went to see what was the delay. They hadn't finished with her and were very apologetic telling me she would be ready in an hour. I observed the terrier mix was not there so they had finished with him prior to starting with my dog. I can understand that some dogs take more time than others, but from 1:30 until 6pm.. When the purpose of setting an appointment if it isn't honored? They also did a terrible job on her underside,nicked her privates.It looks like a novice groomer did the work, pictures don't lie. I go to Diamond in the Ruff because up until now they have done beautiful work and treat my dog well..which I gladly pay extra for. I'm sorry but this time they missed the mark. Update: Thank you Sarah for taking the time to reply to my review. Your notes are correct, the first time she came to you was when we were fostering her. She had been picked up as a stray completely matted, and I we agreed that a shave down was needed. Excessive matting pulls the skin so the it would make sense the original notes indicated she had bad skin. Here we are half a year later and she is now healthy, and less nervous around the groomer. You addressed the redness but you didn't address the cut, it isn't reflective of the beautiful work you have done in the past with both my dogs. We love Diamond in the Ruff, thus my positive review but I owe it to the Yelp community to post transparent reviews, along with pictures supporting those reviews.

    Willis wanted to wear his bow tie after his bath!!!!
    Kim P.

    Found this place here on Yelp, and I am SUPER glad I did. Staff was very friendly when I called to make appointment, at first they didn't have anything open today but was able to squeeze my boxer, Willis, in for a bath!!! The only reason I didn't give 5 stars was because when you first walk in there was a ever so slight odor. I could have changed my mind and walked out of there but I chose not to. Staff came out front and took down all my information and asked my requests and asked what services he needed. Seemed customizable and that was great!!! Lastly, they have signs outside all over that your first service is 20% off. That wasn't stated at all and they knew I was new to the facility but I don't think it was taken from the total bill. Finding a GREAT groomer lately seems very difficult. I am glad I gave this place a chance and I would definitely recommend to all you furbaby owners to try it out! Willis and I WILL be back :-)

    BEFORE AND AFTER

    Our Shih Tzu had gone to the same groomer for 9 years and my wife and I were nervous about making a change. That was until we met Sarah and Mike. They instantly made us feel comfortable and we couldn't be happier with our choice. Instead of being nervous, he immediately bonded with them and he left the shop looking better than ever before. Mike and Sarah are an AMAZING team and you can tell that they genuinely love what they do. Their attention to detail is unparalleled and it shows in the quality of their work. They realize that your dog is part of your family and never make you feel like just a number. We couldn't be happier with Diamond in the Ruff and have already recommended them to friends and family.

    The rude and unprofessional response from the owner after my dog was traumatized. Stay away from this place!! Terrible in every way.

    Another reason to AVOID this place. My Review is attached for you to see the owner's response to my first review. She's rude and runs an unprofessional business. My dog is completely traumatized and has been crying since we picked him up. My dog was dropped off happy, clean, healthy and NOT matted. He's a loving, friendly puppy and there is no way he would go in a cage voluntarily. Something went wrong here, and I feel my dog was abused... Do NOT take your dog here!!

    This is the picture I showed. I am not sure what made owner think hair were short on face.
    Foody G.

    I have attached the picture I showed when I dropped my furbaby. I specifically mentioned to not shorten the the length because they were already short. I have showed this picture to all the groomers on past and never had problem. Customer feedback should be taken as a points to improve and not to justify your mistakes and blame on lack communication by customer. I glad you accepted in your comment that I showed the picture. A good groomer doesn't need directions on cut if they see the picture. I am also glad you mentioned that there was no matting, that is why I was more surprise why he was shaved in so many places. For sure I will not recommend anyone to your place for breeds which need extra care with hairs, you might be good for dogs with short furs.

    Caitlin S.

    This was my first time taking my 2 dogs here. I was recommended by someone that it was the best place to go for grooming. I love the way my pups came out. Both were cleaned so well and I love that the dogs are not caged! The owner is so great and the prices are comparable with the area.

    My ShihTzu , Osito, before and after grooming at Diamond In The Ruff. Sarah is awesome!!

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    2 years ago

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    10 years ago

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    11 years ago

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    7 years ago

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    Sarah P.

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    10 years ago

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    Sarah P.

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    12 years ago

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    9 years ago

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    Sarah P.

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    11 years ago

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    10 years ago

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    Sarah P.

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    6 years ago

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    9 years ago

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    11 years ago

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    11 years ago

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    Sarah P.

    Thank you Jessica! We love you and Lady Nala!

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    11 years ago

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    9 years ago

    I love you guys! Finally found groomers that my dog and I love! will be coming back forever!

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    9 years ago

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    Sarah P.

    Thank you SO much for the kind words, Lisa!

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    12 years ago

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    9 years ago

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    8 years ago

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    9 years ago

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    9 years ago

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    11 years ago

    Just had my Bella groomed here again.. Great job as always. Bella loves coming here. They really are the best

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    10 years ago

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    11 years ago

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    11 years ago

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    13 years ago

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    Ask the Community - Diamond in the Ruff

    Review Highlights - Diamond in the Ruff

    Sarah and her team are by far the most loving and knowledgable group of animal people I've come in contact with.

    Mentioned in 9 reviews

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    Diamond in the Ruff - groomer - Updated May 2026

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