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    Pawllywood

    3.4 (37 reviews)
    Closed 8:00 am - 6:00 pm

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    Veronica D.

    I have been bringing my dogs here since 2014. They always cut my dogs great, have availability and call me in a timely manner for pick up. I love this place so much I've started to bring my boyfriends dog here too.

    Phyllis CoCoa L.

    I am so disappointed that I had to file a BBB COMPLAINT. "I took my 11 year old Morkie Kai to be groomed on Friday, September 9, 2022, I have been taking him there for many years and have told them many times not to shave his private area. When I dropped Kai off at 8am that day the woman even read off the note to me and I confirmed I wanted the same puppy cut and to not shave his privates. I picked him up approximately 2 hours later to find her was shaved close but thought it was just his body. As soon as I got home I noticed him licking his private area which went on through the night. He was and still is so irritated neither of us can sleep. I called Pawllywood early Saturday morning and left a message about the issue no one returned my call. Around 2:45 pm I went there with a picture of the irritation to Kai's private area. The woman at the desk was apologetic when I showed her the picture, I also had my bank on the phone trying to get the payment of $74.64 reversed. The female groomer then came out of the back and started telling me that she is a professional dog groomer and something about not using scissors. She went on to tell me to put witch hazel on the area....I called the vet prior to going there and was told to use neosporin and what I knew that witch hazel will burn. The groomer was extremely condescending and then rudely walked away. I asked for my money back and was told that was impossible because the owner was away on vacation and I need to wait. When I mentioned contacting the BBB she told me to go ahead and do that, so I am. I want the $74.64 plus the $10 tip I gave the groomer. My dog is miserable and I think the groomer needs to understand not all dogs are the same. I have attached a picture of the harm caused."

    Precision grooming.
    Carol M.

    I travel far and wide for precision grooming for my two standard poodles. The groomers here are very talented and so kind. Always greet me with a smile. Shout out to the owner Aliana and groomer Jackie for an excellent grooming today. I was even surprised that they were ready earlier than I expected. See for yourself...

    Leg and stomach edge hair cut
    Frances J. P.

    I'm very disappointed with my last visit on 9/10/21. I had been calling for weeks to schedule my puppy, since my 1st visit with them had gone so amazingly and the cut was as I had requested... After numerous calls, I left voicemails as well as reached out online, but had no luck at all. I decided to call and to my surprise they answered and said they had an opening if I arrived within 20 mins, which I did. The receptionist asked if I wanted the same service I previously had and I confirmed. I also reiterated my specifics as to what I really wanted, she confirmed to having all my request, in online file, and on the sticky note she would give to the groomer. They called me that my pup would be ready in approx 40 mins if I could arrive before 3 because that was their closing time and I agreed and hung up. 2 seconds later I received another call informing that they would be done with my pup's sooner, like 10 mins, I told her I was literally 12 mins away. Upon arrival I asked where he was and the groomer brought him out and he was so happy to see me and wouldn't stay still, so I paid and gave my tip and left. When he calmed down I started to realize his cut was kind of different from what he had gotten the last time (what was on the sticky note). They cut his eyelashes, they ut the top of his head very short, they cut the leg and stomach side hairs, the ears were cut with no shape just a straight cut, the nails were so roughly cut that he scrached my legs and arms, so I had to buff them when I arrived home and the overall cut was choppy!! The groomer did a horrible job!! I'm so dispointed!! I called and to my surprise they did not answer. The groom was $69.53 (well $70.00 because they do not offer to give you change), that's not cheap at all, and onto of it, they do not go by what you request, thats insane!! If they did not have enough time for the correct and proper cut, they should have just scheduled me for another day, which I did ask, but they said to bring him within 20 mins. Never going there again, I regret giving a tip and they should consider firing the groomer, for lack of grooming skills and poor reliability (I do not believe it was the same from the 1st visit) !!

    Chocolate mini poodle
    DéAna C.

    Pawllywood has always done such a great job with my mini poodles. They are professional, love the pups & listen to the customer's needs.

    Stella looking glamorous after her cut!
    Nicole N.

    The owners are super nice and do a good job grooming my puppy. Prices are average compared to other groomers, but a little on the high side. 63.98 every visit. She always looks very adorable.

    Milo is on his way to a full Continental Poodle cut!

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    8 years ago

    This was my first visit. She did an excellent job! The staff was pleasant and very friendly.

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    7 years ago

    The kindest people I've ever had groom my cat. He's never looked more beautiful and handsome! If I could give 6 stars, I would!

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    Ask the Community - Pawllywood

    Review Highlights - Pawllywood

    They made my cocker spaniel look absolutely beautiful~ they are very careful and gentle with my pets and their prices are reasonable!

    Mentioned in 2 reviews

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    Pawsitively Purrfect

    Pawsitively Purrfect

    (13 reviews)

    My furbaby's regular groomer has been out of commission for a couple of months now...something…read moreabout electrical issues so they're completely shut down. I'm super-nervous about leaving my baby with just anyone. I've heard horror stories about many places and besides, my baby is just plain nervous about going anywhere, let alone the groomers. I called this place to schedule an appointment. I sent over my dog's rabies paperwork by conveniently texting the docs to a phone number. I had forgotten to do this when I scheduled the appointment but they still took it the day of. I pulled up to Pawsitively Purrfect, very easy to get to and located on Morris Ave which is a main street in Union. Parking wasn't bad. I parked on the side street and walked right around the corner. When I brought Kelani up to the door it was locked but Adelis came to open it up and greeted me in such a friendly way. Now I expected for her to just grab my fur baby and go inside but nope, she actually stood outside on the sidewalk and allowed Kelani to sniff her and get used to her. Then once Kelani was comfortable, Adelis reached down and petted her and talked to her. Then she picked up my baby and went inside. I came to pick up Kelani a couple of hours later and she looked so cute. She smelled fresh and had a pink bow in her hair but the best part was that Adelis had trimmed the hair under her chin so meticulously and perfectly. My regular groomer doesn't even do a job that good. I paid $84 on my card and tipped her. She so deserved it. I'm so pleased with this place. I've already scheduled Kelani's appointment for next time. Highly recommend.

    I am very pleased with the service here. My Bronze looks adorable, the location is convenient, and…read moreworth every penny. I will definitely be bringing my dog here again.

    Pawllywood - groomer - Updated May 2026

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