I am sharing my experience because I believe customers deserve to know what happened during my…read morevisit. When I first arrived at the salon, I immediately felt uncomfortable. The owner did not greet me or acknowledge me, but I noticed a completely different attitude when other customers entered. Unfortunately, the service I received from the employee who performed my pedicure was even more concerning. The employee was extremely rough throughout the entire service. She handled my feet aggressively, including repeatedly moving my feet roughly in and out of the basin. The service was painful and uncomfortable. The way she treated me made me feel like I was not being respected as a customer. During the appointment, I noticed employees looking at me and speaking amongst themselves while looking in my direction, which made me feel even more uncomfortable. The entire experience felt unprofessional and lacked basic kindness and customer care. What was most upsetting was that the owner was aware of what was happening but did not step in. She was informed about the situation, yet she continued working as if nothing happened. There was no immediate apology, no attempt to check on me, and no concern shown for the fact that I was being treated roughly. After leaving the salon, I realized how much pain I was in. I walked into the salon normally and walked out struggling to walk. I am now dealing with pain that has affected my ability to do everyday things, including working, exercising, and standing for long periods. I am also concerned about the cuts/open areas on my feet and the possibility of complications. I called the salon afterward because I wanted an explanation for how this situation was handled. The owner told me the workers apologized, but my concern was that she personally witnessed what happened and did not step in or acknowledge it at the time. It took me calling and expressing how hurt and disappointed I was before receiving an apology. When I returned to receive my refund, I felt dismissed. While I was explaining how much pain I was in and how this experience affected me, the owner's reaction came across as if the situation was not serious. I was also told that the pumice stone used during the service could cause damage, especially for new customers. However, I have been receiving pedicures for years and have never experienced anything like this. A customer should not leave a salon in pain because a service was performed too aggressively. A salon service should be relaxing and safe. Customers should never feel mistreated, uncomfortable, or leave injured after paying for a service. This was one of the most upsetting customer service experiences I have ever had. I hope this review helps others make an informed decision before booking an appointment.

First nail salon I've ever been to where I had acrylic nails applied, and they didn't come out…read morelooking and feeling extremely thick like they were fake. And I've been to nail salons in various states and cities. This is the best I've ever had.

I am brand new to Morehead City and I never ever expected to find a good, much less great nail…read moresalon on the first try I am super picky and Eric was amazing. Not only is he great, his play list was outstanding and they were incredibly friendly (it helped that they thought I was 52 and I'm really 72). Anyway give them a try they are great

Eric did my fill and Stephanie did my pedicure . My first time here and I was very happy with the…read moreresults .

I stopped in while in town for a wedding and I'm so glad I did! I did call ahead to make an…read moreappointment and that was good because they get busy. Tony (the owner) helped me pick a color and very mindful on the mani shape (sometimes the hardest and most particular part) and they look great! My pedi was also wonderful, nothing fancy, but thorough to clean me up and looks fabulous!!!

Not sure why the employees like to talk crap about my aunts feet n nails, very unprofessional…read more I do not recommend going to them at all. I mean they literally did it right infront of her... do you know how embarrassing that is to one person?

Terrible experience, I was in tears because the lady kept cutting my fingers with the sander. I…read moreasked for a simple French tip and every nail was different and uneven. Never going back.

I asked for the first photo and received the second photo. ‍paid $60 for that. she told me…read moreAFTERWARDS that she couldn't do the gold french tips. the blue is ok but doesn't look very nice. the shape isn't the same. i asked for acrylic and received gel.

Ever since Ben and Van bought the salon things have changed. New chairs, new floor and hot towel…read morepedicures. Atmosphere in the salon is upbeat and music is good. Make an appointment with Van or Ben for a good professional service.

It was so dirty. The girl used the same towel for me and the person beside of me. Ben was really…read morenice.

Super attentive and thorough pedicure! Loved the intense leg massage and nice conversation! Calm…read moreatmosphere and very friendly workers. Would definitely recommend to others and will be back for sure!

Rude. Says they take walk ins but they don't. I was turned away twice. Do yourself a favor and go…read moresomewhere else.

Best pedicure in 40 years! Excellent customer service. I will never go anywhere else. Helen solved…read morea nail problem I've had for decades. Kind and competent staff. Good pricing.

I can in with horrible nails and asked them to please help me!!! Not only did they say of course…read morebut they completely nailed it when it came to the design I wanted!!!! My nails got fixed wayyyyy better than I thought would be possible. THIS PLACE IS MY NEW SPOT!!!

It's my first time went their nail salon and I'm falling in love with it and it looks so gorgeousread more

I came here because this salon was recommended by a neighbor, and I drove 30 minutes to give this…read moreplace a try. Unfortunately, my experience with the technician who did my pedicure was disappointing. When I walked in, I wasn't warmly greeted either which I expected a more welcoming interaction. Disregarded that & still decided to give the place a try. When I was sat down, the water was extremely hot & left unattended. I booked a basic pedicure as my once a month treat for myself. I understand I chose a basic package, but at other salons even a basic pedicure still includes the little details that make you feel like you're getting your money's worth, such as a finishing oil or product at the end to leave your feet looking refreshed and cared for, along with at least a brief foot massage. This service felt very rushed, and at times it felt like the technician barely wanted to work on my feet. I could have done the bare minimum at home, but when you go to a salon, you're paying for the experience, the care, and the final result. I did try to speak up during my service and communicate what I wanted, including having my ingrown toenails addressed and having the acrylic powder on my big toe removed. However, I felt dismissed when I was immediately told I didn't have ingrowns, and another person had to be called over to help. The acrylic was only filed down, and you could still see the acrylic underneath the gel polish afterward which bothered me because before leaving I mentioned it and was brushed off by the technician as if it no longer mattered since the job was done. After getting home, I noticed my feet were still cracked underneath and I had to finish filing them myself which I shouldn't have to do because it defeats the purpose of going to a salon especially after paying $55+ plus tip. At the end of my appointment, I would have appreciated some help getting down from the chair so my bare feet didn't have to touch the floor while I looked for my sandals, but the technician walked away. I do want to give credit to the other staff members I interacted with, as they were very kind and welcoming which is why I am rating it a 2 star instead of a 1 star. My disappointment was specifically with the service I received from this technician, and unfortunately my overall experience did not meet my expectations. Customer service should be a priority, not based off of which package a customer chooses.