It's been a while since I got my toes done. Partially to save money because it can get expensive. After researching places, I landed on trying VIP nails. The location was perfect because I had to do a Sam's club pick up which is literally in the same shopping center. Google reviews looked really good with hundreds of positive experiences. I was torn because when I came to yelp, it was more negative than positive. Regardless I went in, they were super nice. I was sat immediately. It smelled incredible and Nancy was friendly. I would say they did an okay job. She really got in there with my cuticles. It's not the best pedicure I've ever had. I feel like my big toes don't match. (Not sure if that makes sense) one is a lot longer than the other. You know, I could have and should have said something. I'm sure she would have clipped it more, I was just feeling shy about it for some reason lol As per value, not sure the package i got was worth it. I think next time I'll get the regular pedicure instead of the upgraded $55. I was trying to treat myself but it was meh. The massage was super quick and that's the part I was looking forward to the most. I also wasn't offered anything to drink but the ladies next to me were. Not sure if that's a standard or not. I know other places I've been immediately offer a beverage. All in all, I'll go again to give them another shot. Everyone seemed very friendly. It's a clean place with TONS of color options... I'll also speak up next time!! lol read more

I got my nails done last week by Jenny, they were absolutely horrible. I got the chrome, asked for a fill in, which I usually get acrylic. She said she was going to use builder gel instead, but never removed the acrylic. They looked ok inside, when I got outside they were rigidly and looked like a toddler done them instead of a professional. I did not say anything because she is the manager's wife and knew it wouldn't make any difference read more

Apparently it looks different than it should because chrome never looks metallic it was always looks sparkly but that's never been the case in my past... Extra star because for my nails at least they were honest they couldn't do builder gel yet. Maybe I'll try again in a few more years. read more

VIP Nails & Spa - Here's my "chrome" silver toe nails. - Nail Salons Near Me - Easley, South Carolina

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I paid $140 for a full set and pedicure... the nails were just fine, the guy did great! However, the pedicure was awful.. the lady was very rough, cut my skin, scrubbed so hard it was painful, and I never received my hot oil massage that I paid for. Will probably never return. And was never offered a discount for leaving out parts of my pedicure. Very disappointing. read more

Horrible experience, the lady who did me (Hayley) Was just so rough. I asked for a soak off first of all, and she took a NAIL to my finger and ripped off all my nails and that ruined my actual nails. I wanted to love this place but it was just so bad, please save your money and time ladies and gents. Thank you. read more

Girlfriend was getting her nails done and she ask for more polka dots on her finger nails and Jimmy yells at her. Absolutely disgusting behavior for a man in customer service. I don't see why a grown man needs to yell at a girl in her early 20's over the nails she's paying for and wanting to get what she wants. read more

Hannah and Nina did a wonderful job! very friendly and great service! Very professional! Hannah- Gel pedicure Nina - pink and white dip on natural nails. read more

Great customer service. Tracy is amazing. She's very kind and friendly. The spa is very clean and neat. I've never had a long wait. Thanks for your great customer service. read more

I'm disappointed that I paid $100 to have my toe nails drilled through to the nail bed and my polish fall off 4 days later.

2nd and last time coming. They never even asked me what I wanted, just assumed I wanted the same as my girlfriend.

everytime I've come here it's been a pleasure. Ask for Kyle , he's amazing !! if you are ever in the area stop by !

Wonderful team of professionals & very caring for your needs for all services! I highly recommend them and have been going there for over 8 or 9 years. read more

Absolutely the worst salon I've experienced. Please consider the fact, they are price gouging. No value in their services either.

I just love how they were able to leave my French tip natural with my natural nails being able to seen still. My French tip gel acrylics for $65. read more

VIP Nails & Spa - French Tip Gell Acrillic Full set. - Nail Salons Near Me - Easley, South Carolina

The past few times I've been in there they were rude. They make you feel like you coming in is a huge inconvenience. They are pushy with upgrades even after I said no thank you. My nails look nothing like what I wanted. They also charged a lot while not being able to accomplish what I was asking for. read more

VIP Nails & Spa - What I asked for - Nail Salons Near Me - Easley, South Carolina

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They used to be so good and nice, don't know where that went! I went here before my trip to FL wanted a wax pedicure for some reason I didn't get that and got a scrub? I have no idea. Didn't think too much of it and wanted gel manicure with a simple design the woman didn't understand or acted like she didn't. She called the manager over and he kept yelling I wanted acrylics and I kept saying no. I have very long natural nails they could have done gel nails. Anyway, I just settled on a French tip mani/pedi gel nails and it cost $104. I hate that won't be going back but that was ridiculous. read more

I just went here to get nails done with my mother-in-law and sister-in-law for my SIL's wedding. It's probably good I didn't look at the Yelp reviews before going! We only went to get gel nails which are $30 each. The technicians got us in quickly and did their regular manicure to clean up cuticles and nails. I have extremely short nails and was a little worried about that but they were nice and gentle and didn't irritate them. Gel nails are a weird sensation, and are known to last long. I'm going on a week without chips so that's a good sign! The gel itself wasn't applied perfectly, there are some areas on my nails that it kind of spilled over the natural nail area. It's not really noticeable to other people but it is to me and is a little annoying considering it cost $30. I guess that's what happens when they rush (and no they did not have long lines waiting, and it was midday on a Thursday). So it wasn't the worst experience of my life but I probably would not go back and pay that much for something I don't really care that much about. read more

They think because they're in a mall they can say any price and you'll pay it ‍ not me I don't get played off of so I said I wanted a 30 dollar set so the stylist gets mad grabs my hand to trim them moving way too fast cuts them short af doesn't even measure them he was just throwing a tantrum cutting my nails short but idc that's what I wanted ‍ cut me with the drill numerous times then he threw some acrylic on and color and put my designs sideways and uneven . Worst service ever and the mfs still charged me 75‍ disappointed I'm Never coming back terrible service don't recommend read more

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They are horrible! New to the area and get treated like a jerk. Charge for a manicure then gel polish and charge to take off polish. Refuse to talk to you just want money and expect a tip for treating a customer like a jerk. Yes read more

Ask for Tony for manicures and ask for Ada for pedicures. You won't be sorry. Trust me.

Can not stand the man with the General Manager shirt at the front desk. I ask to please let me be soaking the polish off my finger nails during the pedicure and he refuses. This time he said he would bring a bowl to do it and he never did. The when she finished my toes and put salon flip flops on, he comes over with a bowl. Nope!!!! I will never, NEVER be back. I decide how I want my mani/pedi. Not you!!! I have been able to soak my finger nails at every salon I have ever been to. This guy is just on a power trip. Get over yourself. read more

I went here with a gift certificate that I got as a gift. I drove almost an hour from Duncan, SC to be treated rudely and have my nails and toenails turn out a complete mess for my vacation. The lady who did my pedicure hardly even used the pumice stone on my foot and my toenail polish is clumpy and after less than a week is already chipping. I also got a full set done and on my trip, the acrylics became sticky and everything started sticking to them. They were covered with lint and dirt; it was disgusting. Not to mention he didn't even clean my nails up before he put the tips on, just slapped them on there. They obviously have no idea what they are doing. Neither staff member tried to engage in conversation with me either. Wasn't worth the drive or use of the certificate. I won't be returning. read more

VIP Nails & Spa - Nail Salons Near Me - Easley, South Carolina

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I wasn't to happy this time. My cuticles were torn up this time. The nail wasn't glued all the way down. Now the staff was nice. It will be a while before I go back. read more

VIP Nails & Spa - Nail Salons Near Me - Easley, South Carolina

Worst nail experience ever they made it splotchy and Boxee Haidet never again am I going there you can't even understand them either read more

VIP Nails & Spa - Nail Salons Near Me - Easley, South Carolina

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Great experience as always! Due to Covid, they are only accepting appointments however they are fully equipped and taking health protocols very seriously. Everything was freshly cleaned, everyone is wearing masks and pedicure was perfect! read more

First off, it he massage chair needed maintenance, the wheels were grinding and loud. I cut it off. I asked for the hot stone treatment and got a minute massage with barely warm stones. The pedicure was terrible as she did a poor job of trimming my toenails. Never going back. They should be closed for poor service. read more

Will NEVER COME BACK TO THIS PLACE, is horrible my niece got her fingers hurt she was crying leaving this place .

Horrible experience and rude staff. Told me to go wait at a station and I sat there for an HOUR and no one came to update me or anything. Finally someone comes up to me and I told him I wanted a design (I told the guy up front I wanted a design when I walked in) and he said "I don't do designs" and walked away! So I sat there another 10 minutes and walked back up to the front and ask him. He said "Well that guy doesn't do designs" so I said that I can just get something without a design and he said "he had already moved on to someone else." read more

He left paint on my fingers, bad shape just overall not pleased he also did them short after I asked for medium to long read more

VIP Nails & Spa - Nail Salons Near Me - Easley, South Carolina

I would like to revisit this places, because I enjoyed the atmosphere, but I would want a different person to do my pedi. Can someone recommend someone here who would give exfoliation longer than 15 seconds & massage that lasts longer than 60 seconds?? Disappointed, but hope to return & have a better experience next time. read more

We waited 2 hours for a pedicure after being told it was a 30min wait. The pedicure was better than it usually is so very thankful that we had one of the better nail techs. I was skeptical to go here due to all the negative reviews regarding non sterile instruments and chairs. The lack of customer service has turned me away for sure. read more

Went in for a pedicure and everything started out fine. Angie (the mail tech) started out doing good for pedicure however when removing my polish she didn't do so well. When I brought it fro her attention she wanted to use a nail file to remove and I told her that is what nail polish remover is for. She walked off( toes still not polished)Very unprofessional they send Sam to finish up who wants to make up excuses for Angie walking off being OK. Definitely lost my service. read more

It was my fault choosing a different salon, but the guy who did my nails left them soooo thin 2 of my nails broke and polish chipped not even a week after. read more

This was a perfect nail spa experience ! First of all when you enter you will be surprised at the nice decor . It is very tasteful and super clean . I do mean clean as sterile ! Whoa . I was super impressed. There is a laminated "menu" of all available services and prices . Although they were super busy I did not wait because it's huge . Lots of chairs and employees AND chairs for little people . It was a delightful experience . Nick never left me to attend to anyone else and my nails look amazing . I watched the way they clean after each customer and it was over the top. I will be back ! They also offer waxing . read more

I've been a regular here since 2015- and yes I've came into some trouble, but this past year they've been nothing but amazing. And you really can't beat their prices for their work... For example, this week I came in Monday evening for my regular pedicure and fill-in. I was so happy with my nails and color!!! Unfortunately that following evening while I was opening my car door, my nail randomly broke (mind you I have an acrylic overlay on my natural nails so it hurt). I called the shop, and Peter told me I could come in and they'll happily fix it at no charge. Since I was already 45 minutes in the other direction and it was close to closing anyways, Peter told me I could come ANYTIME this week to fix and was super apologetic. Fast forward to today, I came in and Ken (the one who originally did my nails Monday) was more than happy to fix it. He even had help trying to match my gel perfectly since I had forgot to number!!! I was in and out in 5 minutes basically, and they were all very courteous and understand about the situation. Today's experiment definitely reminded me why I love being a VIP regular!!! They're not perfect but they're hands down the best nail spa I've been to. read more

The first time I came to VIP, I was getting acrylics put on. The guy who did my nails was so rude to me. Any time I spoke he was very dismissive. I accidentally hit my nail after he painted it. It had a tiny dent so I showed him and he was like too late now. Then I was supposed to be getting my toes polished and he told me unless I got a full pedicure it would look "a hot mess." So I wasn't very please with the customer service. As far as the product goes, I needed a fill in before I even left the shop and he didn't pain the side of my nails either. I'm going to give them another try with acrylics in the future. 1 bad apple can't ruin the bunch. read more

RUDE... they think They can talk to you any kind of way and expect you to be okay with it!!!! Lack of staff... not A SOUL acts as if they enjoy their job read more

I was taken in right away as a walk-in on a Saturday afternoon. I got a regular mani-pedi for $52. Susan did a great job, she cleaned up my cuticles which were a disaster (I'm a nurse and wash my hands like 3000x a day) without being too rough or making me bleed. I watched her take all of the tools out of the sterilization package which was comforting and also saw the manager clean the seat and pedicure tub with Lysol quickly after each customer. The place seems clean and did a nice job. My one complaint is that I got clear polish for my mani and in less than 48 hours the thumb on my left hand peeled off in one solid sheet. I haven't worked since I got my nails done so I can't place the blame on the nature of my work. My pedicure is still in perfect condition, but I did supply my own polish... just wondering if they use cheap polish or if this is a fluke. Either way, I will definitely try them again because it was a great experience the first time around. read more

I visited to have both a gel pedicure and manicure for a girls trip to Napa. Within three hours of leaving, one of my nails completely fell off like it was never even painted. I returned to the salon to have this fixed, which they did. Two days later another two nails fell off along with a huge chip in the originally redone nail. I specifically chose gel nails for the durability and am incredibly disappointed! read more

I got a great fill and gel polish here. This was my first visit. I could not believe the number of manicure and pedicure stations in this salon. No waiting! Very friendly staff and lots of nice touches including glass stones in the sink made the whole experience feel luxurious. read more