BEST nail salon i've ever been to; and i've been to a lot. My artist, a young male who's worked there for many years, always does a perfect job with finding the perfect shade(needed perfect color for prom) or finding something new! The whole establishment is so cozy and comfortable. Everyone there is apart of the family, and you can tell by the dynamic that it is something they enjoy and actually don't mind spending their time in. Quick easy, and amazing. read more

The person who did my nails couldn't grasp what an oval shape is. She also failed to cut my nails until I asked her. I won't be back.

Just passing through on holidays and found this place to get my gel nails refilled and a pedicure. Lovely place, staff were lovely. The finish of my nails wasnt the best but they'll keep me going for a week or two. Pedicure was great read more

Clean facility, always do their best to accommodate appointments while being courteous of others appointments. Great manicure and pedicures

I have been there a few times at 9:30 when they open and they always say come back in an hour and hour and half they say they take walk-ins but don't have enough help done with them going to someplace else read more

They always done good job with my nails. I got my pedi/medi every two weeks here. The place is clean and bright, the staffs are also nice. This is my favorite place to get my nails in Amherst. read more

V.I.P. Nails--Nailed it Last Saturday, April 12th, I was due for a manicure. I hadn't been in a New England nail salon in over 7 years. Having lived in Texas for the past 7 years, where there is an overwhelming need for nail salons and one about every two blocks, I was excited to drive past V.I.P. Nails on my way back to the UMASS campus. V.I.P. Nails is located next to the Big Y on University Drive, about a 5-minute drive from campus depending on traffic. The morning before Extravaganja, proved a longer drive for me. I was still excited when I walked into V.I.P. Nails. I was greeted instantly and directed to the 3 walls of possible colors. I must say--they have a great selection. I was directed to table 3, where I would be having my manicure. A manicure costs $14 at V.I.P. nails, an average price--and worth it I must say (continue reading). Once my manicurist sat down I posed the question--"Is it possible to have butterfly nail art on top of my color?" "Of course," she replied. This was an excellent start. I sat back and began my experience at V.I.P. Nails. Pros: - My manicurist, in particular, was the best I've had in a long time. It began the way it always does--nail filing. Honestly, this act has brought be shivers and goose bumps without fail. However, she was gentle and the plasma screen TV with the TLC channel (a guilty pleasure for any woman in a nail salon) eased me past this part. After shaping my nails and prepping them for color, she massaged my hands and arms. This is rare--often the "massages" given at nail salons are sub-par. However, she not only spent over a minute massaging each hand, she spent a minute on each arm and concluded by adding hot towels into the mix! - Now onto color. The desks at V.I.P. nails secured my return visit. I had never seen such an innovative item! My side of the table, facing my manicurist had two secret holes on for my hands. The nail drier is right there! More than typically, the driers are towards the front, where if you had gotten a pedicure, you would have to wobble over there. But the driers where right there, making it almost a machine process of drying, passing hand for my paint, drying, cover polish, drying, nail art, drying. It was amazing! - The nail art. Another manicurist, the nail art specialist, took over after my initial color was done. This woman did a remarkable job. She asked if I could show her a photo on my phone of what I wanted. I thought this was great costumer service. I showed her and she did exactly that--the butterflies on my nails look perfect. (Picture attached). - The overall look of the place was polished. The furniture was brand-new, not to mention stylish and comfortable. The ambiance of the place is friendly and welcoming. They have a bowl of candy and not to mention the three walls covered from top to bottom in color options. Cons: - I will admit to a few things that caused me discomfort. Kiss FM. Perhaps this is a personal thing but I cannot stand Kiss FM--which was the only thing playing in V.I.P. Nails when I was a client. The nonstop Taylor Swift to Dub step to Katy Perry to Robin Thicke was too much. But with the balance of the muted TLC programming, I survived! - Their website should advertise that they prefer cash. As a nail salon customer, I should know this already. However, my mind aside, paying and "tipping" with a card isn't the best thing for a nail salon. Seeing that the tips don't go directly to the people I wanted them too. Shoulda brought cash! read more

Initially I was pleased with this salon even though they are a bit on the pricey side, However I've had a couple of experiences there that will deter me from going back. Even though I went there regularly I was continually given the newest tech - something I don;t care for - If you know who I am then I should be assigned the best tech available and/or a regular one. Quality has varied quite widely. Sometimes great - sometimes really not so great - my last gel manicure peeled right off. Related to this - The other thing that has bothered me for a long time is thinking about one of these sessions when I was assigned a young man for a pedicure - and he actually came on to me - It was a very strange conversation and there seemed to be a lot of joking going on in Vietnamese - perhaps daring him to continue. This was creepy - and completely disrespectful. I was dismayed to be treated like this - No one deserves this sort of treatment -regardless of age or looks. (I am 55 and do try to take care of myself anyway) I did not find this experience to be funny or flattering. I will be looking for another salon. read more

My friend and i came here for mani pedis yesterday. My experience was fantastic and my.nail tech went out of her way to do a great job! unfortunately my friend had a male nail tech who was clearly rushing and did not do a great job. He left sections of her nails near the cuticles without any polish! Salon was clean and reasonably priced with a great color selection read more

I wanted to like this place but I found it lacking on so many levels. The service was perfunctory and rushed. They kept asking me if this and that "felt good?" More to reassure themselves, than to satisfy me. The person who did my mani-pedi wss distracted and careless. The massage chair did not work correctly, and the man who"fixed" it basically reassured me it was fine without addressing the problem. A big disappointment. read more

Haven't had a pedicure in years! A lovely gentleman made me feel right at home, chatted a bit, and did an unbelievable pedicure! No smudges, no mistakes. Thanks!! read more

After an absolutely terrible experience at amherst nails I came here for a gel manicure and eyebrow wax. I was immediately greeted and the staff were all very friendly. They helped me pick a polish and the manicure was great. They didn't seem rushed at all and they made sure I was enjoying everything throughout the experience. Everything was very clean and neat. My eyebrows turned out great and they were only $8. Definitely the best nail salon in the area read more

I love them. Everyone is so nice and my Nails look perfect every time! Reasonable pricing.

Best nail salon in the Valley, and I have tried many! Friendly service, high quality products, and pleasant atmosphere. Most importantly, your manicure and pedicure will last. They provide full services, but I especially like the new Opi Gel polish which stays on for as long as you want it to. Once you try them, you will never go anywhere else! read more