Jessica C.

I went here a few times last year for gel manicures- quick, OK job, good to get in and out on a lunchbreak. Being 8 months pregnant, I decided to treat myself to a pedicure before the baby arrives. What a horrible, horrible experience! First, I was sat in a massage chair that was obviously stopped mid-massage, so I had awkward balls poking into my back the entire time. I was sat immediately, before the water even filled up, and told to put my first foot up. Not a good start. While getting my toenails clipped I was actually cut on my big toe, which made the entire process very painful from that point on. Then it came time for filing. In between each toe, the nail tech dug her razor sharp nails into my nailbeds. It felt like she was sanding down my actual toes vs the nail itself... very uncomfortable. There was no exfoliant or anything on the feet or legs, just watered down lotion. The painting of the toes took over 30 mins- no lie. I could tell mistakes were being made but I didn't known how bad it was until she finished. She ushered me over to the dryer never to return. I was going to ask her to fix my jacked up pinky toe (how can one screw up a pinky toe? I've never seen such a thing) but she never came back from the back room. After 10 mins I stood up and walked up to the cashier. See images of my two big toes- this should never be the case just hours after paying $25 for a "pedicure." I shouldn't have left a tip at all but I left a few dollars (regretfully). It's a shame that I am going to have to go somewhere else to get them repainted. Definitely won't bet back here.

Em S.

Don't go here. I went here once for a gel manicure ($25) and another time for a regular manicure ($14). Both trips were sub par and left my nails looking like I did them myself. My cuticles weren't shaped at all and during my regular manicure, and I was absolutely rushed through the process. I understand that the staff was short workers the day I came, but honestly--if you're going to charge $14 for a manicure, at least make it last more than 10 minutes. Bottom line: don't go here. I'm not cheap when it comes to my nails; if the job is well done I think it's always worth the money. It's really agitating to see them looking subpar after dishing out close to $20 to get them done. I honestly feel bad for all the people who write reviews praising this place. I get better service for $8 back in my hometown.

People are nice, however I definitely did not get the nails that I paid for. I payed $63 for a set of acrylics on bare nails, and two of them are already falling off, the thumbs are not the same shape or length, and almost all of them are chipping already and it's been 3 days. I'm a college student so I already don't have a lot of money so I'm disappointed that I feel like it went to waste.

Lacey O.

I wanted to like this place. My pedicure was good and they do a quick hot stone massage which was nice. It gets one star because my gel manicure was terrible. It started with him putting tips on 3 of my nails that weren't quite long enough (after he filed them!). He did not place or secure the tips well at all. The next day the tips were completely separated from my nails. I went back and was told they couldn't do them over because of how he did it. Her solution? Hack my nails down where it separated from the tip and put a glob of glue. Well guess what? All have separated once again and one of them popped off less than 24 hrs later. I now have a single morning to find a nail salon to redo all of my nails before my brother's wedding. Btw I'm in Virginia. Never going back here.

They always do such an amazing job! It's hard to believe that these are dip and not acrylics. The staff is always so nice! They do a great job at starting precautious with Covid. Upon entering, they take your temperature and ask that you sanitize. I'll never go anywhere else!

I love this nail salon because it's clean and good technique on nail. I like people here.

NEVER use vip nail. It is by far the worst nail salon I have visited. I went there to remove my acrylic nails. It was busy hours. The person just took off my nail by force. First, it hurted so much and second, this is how my nails looked after the removal. Don't use this place unless you want to have your nails look like this afterwar

Leah H.

I've been here quite a few times and the majority of my visits have been really crappy. (FYI I posted this review on Google as well) All the people in this salon care about is quantity over quality. I usually will get a fill for my acrylics. I visit from out of town and my sister in law is generous enough to pay for it so I don't usually complain, however - my last 2 visits to this salon have been absolute crap. One visit I got a polish change and literally 2 hours later my gel polish was peeling off. They didn't use a base coat which for some reason they believe they don't need to. My nail tech back in boston says that you should always use a base coat with gel polish on acrylic or it will peel. Go figure. They changed the couple nails the next day and literally peeled again in hours. At that point I was like this nail salon SUCKS. The next time I went I got a fill from either an inexperienced or lazy nail tech who made them horribly chunky and didn't even file them smooth. There were lumps and bumps. Literally the worst fill I have EVER gotten. I also got a pedicure that day too. I hadn't had a pedicure in quite some time so I had a lot of callus build up. The girl buffed my feet for all of 30 seconds and that was it. I asked to please buff more of the sides of my toes to get the dead skin off. She straight up said "No, that takes a lot of time." Then what the f*ck am I paying you $25 for?!!? To paint my toes? They looked no different and I later took an hour at home buffing all the dead skin off. Absolutely horrible customer service. You constantly have to point out things they missed, and even my Sister-in-law says they're "ok". I just got a "spa" pedi and had to ask 2 times to buff my feet more. It's ridiculous. I will NEVER let them touch my nails again. When I went back to my nail tech after the last fill there, all my nails were lifting and I ended up having to get a whole new set. Just goes to show how sh*tty of a salon there is. Don't waste your money and time here!! Too many bad experiences. Again, quantity over quality. I posted a couple pictures of my nails and you can see how absolute crap they are. Extremely chunky, horribly painted and clearly they are inexperienced or don't give a sh*t. Funny thing is too - the young girl who works there had her (acrylic) nails looking SUPER nice. But yet they do such a horrible job on clients. Don't waste your money ppl!

EXCELLENT. Wide variety of color choices. Great nail tech. Best coffin shape I've ever had in Amherst. A little pricey. But definitely worth it because the shape and matte color was great. Definitely recommend!

Tina S.

Came here with my fellow bridesmaids and bride for our pre wedding mani/pedis. They have a large selection of colors, including gel (they don't give gel pedicures). The service was professional and quick and we had no wait time. (We'd called all week trying to get a reservation with no reply, luckily they were not busy.)